Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Preparing for an Internship Program - Indianapolis IN
Attached are a treasure trove of documents that will help to establish and/or update your library's internship efforts. Many thanks to Wendy Johnson… more
Capacity BuildingEngaging High Impact Volunteers intern, internship 2025
Where Do I Go From Here? Engage Volunteers in New Ways
This 1 hour webinar was presented for the Get Involved initiative by Jennifer Bennett, Director of Education and Training at VolunteerMatch on… more
Capacity BuildingStaff Training Recruitment, strategic planning 2025
6 HR Strategies for Nonprofits to Enhance Volunteer-Staff Collaboration
A quick read with ideas on maximizing volunteer-staff interactions.
Staff TrainingEngaging Staff and Unions Staff Resistance, staff buy-in, volunteer staff relations 2025
Engaging the Volunteer of the Future
This 1 hour webinar was presented by Jennifer Bennett, Education & Training Director for VolunteerMatch in January 2024.
In this webinar you’ll… more
Capacity BuildingStaff TrainingMillennials Millenials 2024
Surveys in Volunteer Engagement
On February 8, 2024, this Get Involved live Zoom discussion focused on Surveys in Volunteer Engagement. The group discussed types of surveys and… more
Staff Training surveys 2024
Managing Volunteer Risks -- Where Are You Now?
In this blog, Volunteers Insurance Service Association, Inc. (VIS) suggests that to know where you need to be in managing your organization’s risk of… more
Staff Training Risk Management 2024
Engaging People with Disabilities
Links to resources on this topic available from Volunteer Canada.
 
Capacity BuildingStaff Training disabilities, inclusive 2024
Working Together: Developing Neurodivergent and IDD (Intellectually and Developmentally Disabled) Inclusive Volunteer Opportunities
This webinar was recorded on June 6, 2024. Speakers: Cecily Ponce de Leon, Plano Public Library; Jungwon DeVone, Somerset County Library System; and… more
Staff Training neurodivergent, disabilities, special needs 2024
Disability Awareness and Inclusive Behaviors
This is a section of another publication that provides some great guidance. It starts on Page 9 of "Serving Patrons with Disabilities in Small and… more
Staff Training inclusive, inclusion, disabilities 2024
Time Management for Volunteer Engagement Coordinators: Putting Volunteers to Work to Help YOU
This one hour webinar was recorded March 7, 2024, and was presented by Jennifer Bennett, CVA, Director of Education and Training for VolunteerMatch.… more
Staff Training time management, Program Assistant 2024
The Human Side of Recruitment
This webinar was presented by Beth Steinhorn of VQ Strategies on July 10, 2024. Recruitment is more than simply posting online ads. Ultimately,… more
Staff TrainingInterviewing Volunteers Recruitment, pitch, interview 2024
Introduction to LGBTQ+ Inclusion
This 90-minute webinar presented by All Children - All Families covers foundational information related to serving LGBTQ+ youth and families.
Topics… more
Staff Training LGBTQ+, equity, diversity, inclusion 2024
Tips for Selecting a Volunteer Management Database
Wendy Johnson of the Indianapolis Public Library presented this session for the Get Involved Initiative in July 2024. If it's time to investigate a… more
Staff TrainingCapacity Building volunteer management system, vms, database, Tracking, Reporting 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. 
This 60-minute webinar from the Human Rights… more
Staff Training diversity, equity, inclusion, non-binary, Gender 2024
6 Strategies to Involve Young People in Your Nonprofit
Great suggestions from Nonprofit Tech for Good.
Millennials young volunteers 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. This 60 minute webinar from the Human Rights… more
Staff Training equity, diversity, inclusion, Gender 2024
Disability Inclusive Volunteering Toolkit
Whether your organization already understands the benefits of welcoming volunteers of differing abilities, or has less experience with including… more
Staff TrainingCapacity Building disabilities, inclusive, inclusion, diversity, equity 2024
Bibliography on Volunteer Engagement
Bibliography and Web Resources on Volunteer Engagement developed by Carla Lehn
Capacity BuildingStaff Training bibliography, Lehn 2024
Designing Volunteer Training in Niche Academy
This webinar was presented on March 27, 2024 by Jessica Link, Library Volunteer Supervisor, Cedar Rapids Public Library (Iowa) and Amy Selmi Amy… more
Staff TrainingVolunteer OrientationJob Specific Volunteer Training Niche Academy, orientation, Training 2024
Inclusive Volunteering Training Video
This 8 minute video is an accompaniment to the Disability Inclusive Volunteering Toolkit developed by Volunteer Fairfax.  You can find it here:… more
Staff TrainingCapacity Building disabilities, inclusive, inclusion, equity, diversity 2024