Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
VolunteerMatch Boot Camp: Recruiting 101
This webinar presents ways to get the most from your VolunteerMatch account, and how to use some of their new tools.
On-line Volunteer RecruitmentVolunteerMatch Tools and ResourcesCapacity Building Recruitment 2025
Engaging Youth Volunteers: How Young People are Showing up in Service
2025 Galaxy Digital webinar on youth volunteers.
Millennials Youth, Teens, young adult 2025
Volunteer Recruitment Activities
Good overview of recruitment ideas in a 3 & 1/2 minute video. Check it out to see if you're missing a piece of the puzzle.
Staff Training Recruitment 2025
Multi-Generational Panel on Volunteering
This March 2025 panel of volunteers from varying generations provides some keen insights into engaging each group. This event was produced by the… more
Baby BoomersStaff Training generations, Gen X, Gen Y, Gen Z, Millenials 2025
Where Do I Go From Here? Engage Volunteers in New Ways
This 1 hour webinar was presented for the Get Involved initiative by Jennifer Bennett, Director of Education and Training at VolunteerMatch on… more
Capacity BuildingStaff Training Recruitment, strategic planning 2025
Engaging Gen Alpha to the Silent Generation: Volunteer Strategies for Nonprofits
This brief article gives a great description of each generation along with what defines them and tips for engaging each in volunteering.
Baby BoomersStaff Training generations, Gen X, Gen Y, Gen Z, Millenials, Gen Alpha 2025
6 HR Strategies for Nonprofits to Enhance Volunteer-Staff Collaboration
A quick read with ideas on maximizing volunteer-staff interactions.
Staff TrainingEngaging Staff and Unions Staff Resistance, staff buy-in, volunteer staff relations 2025
Social Media and Volunteer Engagement
This is the 30 minute recording of Jennifer Bennett’s March 2025 presentation on utilizing social media in your library volunteer engagement efforts… more
On-line Volunteer Recruitment social media, Recruitment 2025
Preparing for an Internship Program - Indianapolis IN
Attached are a treasure trove of documents that will help to establish and/or update your library's internship efforts. Many thanks to Wendy Johnson… more
Capacity BuildingEngaging High Impact Volunteers intern, internship 2025
Is Everyone Welcome? Tools to Broaden Volunteer Engagement
The "Is Everyone Welcome Toolkit" aims to support leaders of volunteers to be more equitable in their practice so more people feel welcome in the… more
Staff TrainingEngaging High Impact VolunteersCapacity Building diversity, equity, inclusion 2025
Statement on Artificial Intelligence - Indianapolis Public Library
Statement on AI from the leadership team of the Indianapolis Public Library - February 2025.
Staff Training AI, Artificial Intelligence 2025
Why Your Library Needs a Reading Dog
In 2010, the University Of California - Davis completed a study on reading dog programs, which found that readers who participated in a 10-week… more
Staff TrainingJob Specific Volunteer Training Pet Therapy, dog, reading 2025
Time Management for Volunteer Engagement Coordinators: Putting Volunteers to Work to Help YOU
This one hour webinar was recorded March 7, 2024, and was presented by Jennifer Bennett, CVA, Director of Education and Training for VolunteerMatch.… more
Staff Training time management, Program Assistant 2024
The Human Side of Recruitment
This webinar was presented by Beth Steinhorn of VQ Strategies on July 10, 2024. Recruitment is more than simply posting online ads. Ultimately,… more
Staff TrainingInterviewing Volunteers Recruitment, pitch, interview 2024
Introduction to LGBTQ+ Inclusion
This 90-minute webinar presented by All Children - All Families covers foundational information related to serving LGBTQ+ youth and families.
Topics… more
Staff Training LGBTQ+, equity, diversity, inclusion 2024
Tips for Selecting a Volunteer Management Database
Wendy Johnson of the Indianapolis Public Library presented this session for the Get Involved Initiative in July 2024. If it's time to investigate a… more
Staff TrainingCapacity Building volunteer management system, vms, database, Tracking, Reporting 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. 
This 60-minute webinar from the Human Rights… more
Staff Training diversity, equity, inclusion, non-binary, Gender 2024
6 Strategies to Involve Young People in Your Nonprofit
Great suggestions from Nonprofit Tech for Good.
Millennials young volunteers 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. This 60 minute webinar from the Human Rights… more
Staff Training equity, diversity, inclusion, Gender 2024
Disability Inclusive Volunteering Toolkit
Whether your organization already understands the benefits of welcoming volunteers of differing abilities, or has less experience with including… more
Staff TrainingCapacity Building disabilities, inclusive, inclusion, diversity, equity 2024