Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Virtual Volunteers: Keys to Success and Sustainability
More and more organizations rely on a hybrid workforce – with staff and volunteers working on-site and on-line. More recently, engaging volunteers… more
Staff TrainingCapacity Building virtual volunteer 2022
Volunteer Orientation and Training: The Ultimate Guide
A 2022 article from Wild Apricot on what to consider when planning volunteer orientation and Training.
Capacity Building volunteer training, orientation 2022
Social Media and Volunteer Engagement
Jennifer Bennett, Senior Training Manager for VolunteerMatch, presented this webinar for the Get Involved: Powered by Your Library initiative on… more
Capacity BuildingOn-line Volunteer Recruitment social media 2022
Rethinking Retention: Understanding Strategic Volunteer Relationships
This one hour webinar was presented as part of the Get Involved: Powered by Your Library initiative on September 29, 2022 by Jennifer Bennett,… more
Capacity BuildingInterviewing Volunteers retention, attrition, Recruitment 2022
Live Online Discussion of Diversity Equity & Inclusion
California Library Volunteer Leaders: Live Open Online Discussion on Diversity Equity & Inclusion in Volunteer Engagement – This recorded webinar… more
Capacity BuildingStaff Training diversity, equity, inclusion, White Saviorism 2022
Fun Volunteer Teambuilding Activities That Will Keep Your Remote Team Engaged
This article from Tobi Johnson about Volunteer Team Building activities includes instructions for both in-person and virtual activities.
Capacity BuildingEngaging High Impact Volunteers team building 2022
10 Must Have's for a Well-Crafted Volunteer Job Description
Great reminders about what every volunteer job description should contain.
Capacity BuildingStaff Training job descriptions, Position Descriptions 2022
Pushing Back on Privilege in Volunteerism
This is the recording of a one hour webinar presented by Sue Carter Kahl for the Get Involved initiative on May 12, 2022.
At its best, volunteerism… more
Capacity Building diversity, equity, inclusion, White Saviorism 2022
Changing the Frame: Civic Engagement Through A Racial Equity Lens
Since Robert Putnam’s book Bowling Alone: America’s Declining Social Capital came out in 2000, policymakers, nonprofit funders, and pundits have sent… more
Capacity BuildingStaff Training diversity, equity, inclusion 2022
Best Practices for Recruiting Online
Watch Jennifer Bennett, Training Manager from VolunteerMatch, in this February 2022 webinar about the key things you need to do to be sure your… more
On-line Volunteer RecruitmentVolunteerMatch Tools and Resources 2022
Outreach Services & Volunteer Resources: A Match Made in Library Heaven - Indianapolis IN
This is the recording of a January 2022 one-hour webinar presented by outreach and volunteer engagement staff members of the Indianapolis Public… more
Staff Training outreach, Homebound, delivery, COVID-19 2022
White Supremacy in Volunteerism - Perfectionism
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff Training White Saviorism, diversity, equity, inclusion, white supremacy 2022
Equity, Diversity, Inclusion and Belonging Resources - California State Library
This website of applicable materials was developed and is maintained by the California State Library.
Staff Training diversity, equity, inclusion, belonging 2022
Creating a Community-Centered Volunteer Orientation
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff TrainingVolunteer Orientation diversity, equity, inclusion, White Saviorism, white supremacy, orientation, Training 2022
Professional Ethics in Volunteer Administration
These handouts and powerpoint are from a webinar titled: "Sticky Situations: Applying Ethics to Your Work with Volunteers" presented by Katie… more
Staff Training Ethics, CVA 2022
Ways to Appreciate Volunteers Without Centering Them as the Hero
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff Training recognition, diversity, equity, inclusion, White Saviorism, appreciation 2022
Privilege, Bias and Microaggressions
On Aug 25, 2022 Points of Light and the Minnesota Association for Volunteer Administration led a conversation exploring identity, privilege, bias and… more
Capacity BuildingStaff Training privilege, bias, microaggression, diversity, equity, inclusion 2022
Memorializing Volunteer Experiences Without Harming the Community You Serve
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff Training social media, diversity, equity, inclusion, White Saviorism 2022
QuickStart Guide for New Volunteers
Not a library, but a lovely example to get ideas from.
Volunteer Orientation orientation, handbook 2022
Strengthening the Volunteer Staff Partnership: Understanding the Multi-Gen Mix
This one hour webinar presented by Faiza Venzant was recorded on May 26, 2022.
Four generations of volunteers and staff work side by side in our… more
Staff TrainingBaby BoomersMillennials generations, diversity 2022