Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Closed Captioning Volunteer Job List - Cedar Rapids IA
During the global pandemic the Library shifted to sharing more programs online and wanted to ensure the programs were accessible to those who utilize… more
Job Specific Volunteer TrainingCapacity Building virtual, virtual volunteer, remote, closed captioning, COVID-19 2021
Where Do I Go From Here? Engage Volunteers in New Ways
Jennifer Bennett, CVA, Senior Manager of Education and Training for VolunteerMatch presented this webinar for the Get Involved Initiative on February… more
Staff TrainingCapacity Building Webinar 2021
Strategies for Attracting Today's Volunteers - DOVIA Sacramento Webinar
This archived webinar was presented by Carla Lehn for DOVIA Sacramento in February 2011. Learning Objectives for the session:
Participants in this… more
Staff TrainingOn-line Volunteer RecruitmentEngaging High Impact Volunteers Recruitment, online recruitment, Volunteer Job Description, Webinar 2021
Volunteer COVID-19 Protocol Training - Huntington Beach CA
Protocol training for volunteers returning to the library during/after COVID-19 pandemic
Volunteer Orientation COVID-19 2021
Addressing Issues of Equity in Volunteerism
A brief article on this important subject with some ideas about where to look and what to do.
Capacity Building diversity, equity, inclusion 2021
Eight Strategies for Creating a More Inclusive Volunteer Program
This 1 hour webinar was offered as part of the Get Involved: Powered By Your Library initiative of the California State Library. It was recorded on… more
Capacity BuildingStaff Training inclusive, diversity, equity 2021
Eight Strategies for Creating a More Inclusive Volunteer Program - Infographic
This infographic displays the 8 Strategies for Creating a More Inclusive Volunteer Program that resulted from research done by the Minnesota… more
Capacity BuildingStaff Training diversity, equity, inclusion 2021
Eight Strategies for Creating a More Inclusive Volunteer Program - Action Plan
This Action Plan was a handout for a webinar by that title on April 1, 2021. The webinar archive and Infographic handout are also available here… more
Capacity BuildingStaff Training inclusion, equity, diversity 2021
Questionnaire Design Tip Sheet - Harvard University
A tip sheet on question wording from the Harvard University Program on Survey Research.
Capacity BuildingStaff Training surveys 2021
Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong
A terrific brief article by Martin Cowling to help us find our way.
Capacity Building 2021
Talking Racial Equity? Make Sure You Understand These 17 Words
A good list of terms to be familiar with from Technical.ly
Capacity BuildingStaff Training racism, inclusive, diversity 2020
Fighting Racism Through Diverse and Inclusive Volunteer Engagement Programming (Part 1 of 2)
Thoughts on how to audit your own diversity, equity and inclusion strategy (DEI) in how you engage volunteers from Jerome Tennille, CVA, social good… more
Capacity BuildingStaff Training racism, diversity, Recruitment, inclusive 2020
Volunteer Safety Training - Orange CA
Powerpoint developed by the Orange Public Library during the 2020 Covid-19 pandemic to assist with training volunteers on safety procedures.
Volunteer Orientation COVID-19 2020
Adopt-A-Shelf Job List - Cedar Rapids Public Library IA
This is the Job List for volunteers who "Adopt-A-Shelf" at the Cedar Rapids Iowa Public Library.  A related document is the Adopt-A-Shelf volunteer… more
Job Specific Volunteer Training Shelving 2020
Volunteer COVID-19 Safety Guidelines - Cedar Rapids IA
General guidelines for volunteers returning to the library during the 2020 COVID-19 pandemic.
Capacity BuildingJob Specific Volunteer Training COVID-19 2020
Building Better COVID-Related Volunteer Roles
VolunteerPro's approach to re-tooling our volunteer engagement during COVID-19. Includes a template for a Quick-n-Dirty Needs Assessment.
Staff TrainingCapacity Building job descriptions, COVID-19, needs assessment 2020
ESL Conversation Groups Go Online
This is a recording of “ESL Conversation Groups Go Online” a presentation and interactive Zoom call that the California State Library held on May 22… more
Staff TrainingJob Specific Volunteer TrainingCapacity Building ESL, ESL conversation circle, COVID-19 2020
"Holds Hunter" Volunteer COVID-19 Procedure Changes - Cedar Rapids IA
Procedural changes developed for volunteer "Hold Hunters" by the Cedar Rapids Iowa Public Library during 2020 COVID-19 Pandemic.
Capacity BuildingJob Specific Volunteer Training COVID-19 2020
VolunteerMatch "Tour" - Using VolunteerMatch to Recruit Skilled & Virtual Volunteers
This is a recording of an online meeting "Tour" provided for library participants in October 2020. You can both hear Carla talking and see what she's… more
VolunteerMatch Tools and ResourcesStaff Training VolunteerMatch, Skilled Volunteers, skilled, virtual, virtual volunteer 2020
ESL Conversation Groups Go Online - BreakOut Discussion Group Notes
“ESL Conversation Groups Go Online” was a presentation and interactive Zoom call that the California State Library held on May 22, 2020. It's goal… more
Staff TrainingJob Specific Volunteer TrainingCapacity Building ESL, ESL conversation circle, COVID-19 2020