Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong
A terrific brief article by Martin Cowling to help us find our way.
Capacity Building 2021
How to Write Volunteer Recruitment Messaging that Converts
Strategies to enhance your volunteer recruitment.
Capacity Building Recruitment, Volunteer Recruitment 2021
Closed Captioning Volunteer Job List - Cedar Rapids IA
During the global pandemic the Library shifted to sharing more programs online and wanted to ensure the programs were accessible to those who utilize… more
Job Specific Volunteer TrainingCapacity Building virtual, virtual volunteer, remote, closed captioning, COVID-19 2021
Co-Creating Racial Equity in Volunteer Engagement - MAVA
The Minnesota Alliance for Volunteer Advancement has been conducting research and education on race equity in volunteerism for 5 years. This is the… more
Staff Training diversity, equity, inclusion 2021
Where Do I Go From Here? Engage Volunteers in New Ways
Jennifer Bennett, CVA, Senior Manager of Education and Training for VolunteerMatch presented this webinar for the Get Involved Initiative on February… more
Staff TrainingCapacity Building Webinar 2021
22 Simple Tips for Managing Virtual Volunteers
Help with planning for, implementing and managing volunteers who work remotely.
Engaging High Impact VolunteersStaff Training virtual, virtual volunteer, remote 2021
Strategies for Attracting Today's Volunteers - DOVIA Sacramento Webinar
This archived webinar was presented by Carla Lehn for DOVIA Sacramento in February 2011. Learning Objectives for the session:
Participants in this… more
Staff TrainingOn-line Volunteer RecruitmentEngaging High Impact Volunteers Recruitment, online recruitment, Volunteer Job Description, Webinar 2021
Safety While Volunteering - COVID 19 Policies/Procedures - San Jose CA
Powerpoint presentation used by San Jose Public Library to share COVID-19 policies and procedures with volunteers.
Volunteer Orientation COVID-19 2021
Volunteer COVID-19 Protocol Training - Huntington Beach CA
Protocol training for volunteers returning to the library during/after COVID-19 pandemic
Volunteer Orientation COVID-19 2021
Insights & Impact 2020: Measuring the Social Impact of Volunteerism
This report describes new ways to calculate the value of volunteer time. These approaches rely on data from Independent Sector and from the U.S.… more
Capacity Building ROI, Reporting, annual report 2021
Addressing Issues of Equity in Volunteerism
A brief article on this important subject with some ideas about where to look and what to do.
Capacity Building diversity, equity, inclusion 2021
Questionnaire Design Tip Sheet - Harvard University
A tip sheet on question wording from the Harvard University Program on Survey Research.
Capacity BuildingStaff Training surveys 2021
Outdoor Programming and Outreach Best Practices - Oklahoma City OK
Developed by the Metropolitan Library System in Oklahoma City during the COVID-19 pandemic as a guide for staff.
Capacity Building outdoor, outreach, programming, COVID-19 2021
Measuring Success: Strategically Assess Your Volunteer Engagement Strategy
This one hour webinar was presented on April 28, 2021 by Jennifer Bennett, Senior Manager of Education and Training for VolunteerMatch as part of the… more
Staff TrainingVolunteerMatch Tools and Resources evaluation, Assess, Strategic, Webinar 2021
Volunteers and the Law: Legal Considerations
A good summary of legal issues from Tobi Johnson & Associates, 2021.
Staff Training law, legal 2021
Social Media & Blog Content Guidelines for Staff & Volunteers - CMBCL, OR
This document is used by Cedar Mill & Bethany Community Libraries to provide guidelines for staff and volunteers who are assisting with community… more
Engaging High Impact VolunteersJob Specific Volunteer TrainingStaff Training social media, blog 2020
Systemic Exclusion in Volunteer Engagement
The vast majority of managers of volunteers absolutely abhor deliberate acts of racism and want to be more inclusive. Since they don’t engage in… more
Capacity BuildingStaff Training racism, inclusive, diversity, Recruitment 2020
Virtual Homework Help Coach Online Training - San Jose CA
During the 2020 COVID-19 pandemic, San Jose Public Library moved it's homework help program online. This is the online training they use to train the… more
Job Specific Volunteer Training Homework Help, COVID-19 2020
Engaging Pro Bono & Skills-Based Volunteers Webinar
This one hour webinar was presented for a library audience by Jennifer Bennett, CVA, Senior Manager of Education and Training at VolunteerMatch on… more
Engaging High Impact Volunteers Skilled Volunteers, Pro Bono, Webinar 2020
Talking Racial Equity? Make Sure You Understand These 17 Words
A good list of terms to be familiar with from Technical.ly
Capacity BuildingStaff Training racism, inclusive, diversity 2020