Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Questionnaire Design Tip Sheet - Harvard University
A tip sheet on question wording from the Harvard University Program on Survey Research.
Capacity BuildingStaff Training surveys 2021
Outdoor Programming and Outreach Best Practices - Oklahoma City OK
Developed by the Metropolitan Library System in Oklahoma City during the COVID-19 pandemic as a guide for staff.
Capacity Building outdoor, outreach, programming, COVID-19 2021
Measuring Success: Strategically Assess Your Volunteer Engagement Strategy
This one hour webinar was presented on April 28, 2021 by Jennifer Bennett, Senior Manager of Education and Training for VolunteerMatch as part of the… more
Staff TrainingVolunteerMatch Tools and Resources evaluation, Assess, Strategic, Webinar 2021
Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong
A terrific brief article by Martin Cowling to help us find our way.
Capacity Building 2021
Crafting Inclusive Volunteer Recruitment Messages
This is the recording of the second in our series of Diversity Equity and Inclusion workshops presented by the Minnesota Association for Volunteer… more
Staff TrainingCapacity Building diversity, equity, inclusion, Recruitment 2021
Closed Captioning Volunteer Job List - Cedar Rapids IA
During the global pandemic the Library shifted to sharing more programs online and wanted to ensure the programs were accessible to those who utilize… more
Job Specific Volunteer TrainingCapacity Building virtual, virtual volunteer, remote, closed captioning, COVID-19 2021
No "One Right Way:" Creating New Systems for Volunteer Engagement
This webinar was presented by Lisa Joyslin, Equity and Inclusion Consultant for MAVA (Minnesota Association for Volunteer Administration). Also… more
Staff Training diversity, equity, inclusion, Recruitment, outreach 2021
Where Do I Go From Here? Engage Volunteers in New Ways
Jennifer Bennett, CVA, Senior Manager of Education and Training for VolunteerMatch presented this webinar for the Get Involved Initiative on February… more
Staff TrainingCapacity Building Webinar 2021
Diversity Equity and Inclusion Resources Reading List
This resource reading list was provided by Lisa Joyslin, Equity and Inclusion Consultant at MAVA (Minnesota Association for Volunteer Administration… more
Staff Training diversity, equity, inclusion 2021
Strategies for Attracting Today's Volunteers - DOVIA Sacramento Webinar
This archived webinar was presented by Carla Lehn for DOVIA Sacramento in February 2011. Learning Objectives for the session:
Participants in this… more
Staff TrainingOn-line Volunteer RecruitmentEngaging High Impact Volunteers Recruitment, online recruitment, Volunteer Job Description, Webinar 2021
Volunteer COVID-19 Protocol Training - Huntington Beach CA
Protocol training for volunteers returning to the library during/after COVID-19 pandemic
Volunteer Orientation COVID-19 2021
Volunteers and the Law: Legal Considerations
A good summary of legal issues from Tobi Johnson & Associates, 2021.
Staff Training law, legal 2021
Addressing Issues of Equity in Volunteerism
A brief article on this important subject with some ideas about where to look and what to do.
Capacity Building diversity, equity, inclusion 2021
Eight Strategies for Creating a More Inclusive Volunteer Program
This 1 hour webinar was offered as part of the Get Involved: Powered By Your Library initiative of the California State Library. It was recorded on… more
Capacity BuildingStaff Training inclusive, diversity, equity 2021
Eight Strategies for Creating a More Inclusive Volunteer Program - Infographic
This infographic displays the 8 Strategies for Creating a More Inclusive Volunteer Program that resulted from research done by the Minnesota… more
Capacity BuildingStaff Training diversity, equity, inclusion 2021
Eight Strategies for Creating a More Inclusive Volunteer Program - Action Plan
This Action Plan was a handout for a webinar by that title on April 1, 2021. The webinar archive and Infographic handout are also available here… more
Capacity BuildingStaff Training inclusion, equity, diversity 2021
Online Book Sales & Research Training #1: Bookbinding Styles - Mesa AZ
The Mesa Public Library in Arizona utilizes volunteers to support their huge online booksale operation. This Training Outline is one of three shared… more
Job Specific Volunteer TrainingEngaging High Impact Volunteers online booksales 2020
Book Drop Helper and Sorter Training Video #1 - Boulder CO
This video was created as a portion of the training for Book Drop Helper and Sorter Volunteers returning to service during COVID-19. The training… more
Job Specific Volunteer Training COVID-19, Book Drop 2020
COVID-19 Safety Protocols Training Powerpoint - Gail Borden PL, IL
This powerpoint was developed by the Gail Borden Public Library in Illinois to as part of its training for volunteers about safety issues and… more
Capacity Building COVID-19 2020
COVID-19 Action Levels for Volunteers - Indianapolis IN
When the Indianapolis Public Library started bringing volunteers back during the 2020 COVID-19 pandemic, they were prepared with this document for… more
Staff Training COVID-19 2020