Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Memorializing Volunteer Experiences Without Harming the Community You Serve
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - After… more
Staff Training social media, diversity, equity, inclusion, White Saviorism 2022
Strengthening the Volunteer Staff Partnership: Understanding the Multi-Gen Mix
This one hour webinar presented by Faiza Venzant was recorded on May 26, 2022.
Four generations of volunteers and staff work side by side in our… more
Staff TrainingBaby BoomersMillennials generations, diversity 2022
How to Align Your Mission with Millennials and Civic Engagement
America’s millennials are poised to reshape society to a greater degree than any generation since the Greatest Generation. As 2 million baby boomers… more
Millennials Millennials 2022
Sticky Situations: Applying Ethics to Your Work with Volunteers
We all encounter ethical dilemmas in our daily work.  But rarely do organizations focus on ethics related to volunteer engagement.  This session… more
Staff Training Ethics 2022
Beyond Younger Volunteers: White Paper on What Rural Friends Groups Need to Thrive
2022 White paper from the Friends of Libraries Section of the New York Library Association.
Capacity Building Friends, rural 2022
Tips to Attract & Retain Skilled Volunteers that Grow Your Nonprofit
Great tips as you venture into the world of skilled volunteers . . .
Engaging High Impact Volunteers Skilled Volunteers 2022
Staff Training: Volunteer Vaccination Verification - San Jose CA
Training developed by San Jose Public Library for volunteer engagement staff at branches to learn how to do volunteer vaccine verifications in order… more
Staff Training COVID-19 2022
Volunteer Engagement 101
This one hour archived video was presented by Carla Lehn of the Get Involved: Powered by Your Library initiative for the incoming AmeriCorps members… more
Staff Training job descriptions, Recruitment, Staff Resistance, staff buy-in, Motivation 2022
Preparing Co-Workers to Lead Volunteers Online and On Land
Ideas for training staff to engage with volunteers.
Staff TrainingCapacity Building Staff Resistance, staff buy-in, staff training 2022
Service Enterprise & Libraries: Is it for you?
This webinar was presented on July 27, 2022, and was presented by and based on the Points of Light Service Enterprise certification experiences of… more
Staff TrainingCapacity Building Service Enterprise, strategic planning 2022
Tools for Volunteer Engagement Success
This one hour archived video was presented by Carla Lehn of the Get Involved: Powered by Your Library initiative for the incoming AmeriCorps members… more
On-line Volunteer RecruitmentVolunteerMatch Tools and ResourcesStaff Training VolunteerMatch, online recruitment 2022
Building Back Better: Assessing Needs & Identifying New Opportunities
This is the recording of a 1 hour webinar presented by Beth Steinhorn of VQ Volunteer Strategies for the Get Involved initiative on March 17, 2022.… more
Staff TrainingCapacity Building COVID-19, trends, strategic planning, planning 2022
Bringing Volunteers Back: “Re-Booting” as We Come Out of the Pandemic
This one-hour live online meeting was held on July 13, 2022 and features California library volunteer engagement leaders sharing their experiences… more
Capacity Building COVID-19 2022
Tips for Communications and outreach that honor diversity, equity and inclusion
Nine tips for communication that can be used as a checklist.
Capacity BuildingStaff Training communications, diversity, equity, inclusion 2022
Research and Case Studies Regarding Virtual Volunteering
Research on virtual volunteering compiled and updated in March 2022 by Jayne Cravens of Coyote Communications.
Capacity BuildingEngaging High Impact Volunteers virtual, virtual volunteer 2022
Consequences of Good v. Bad Volunteer Experiences
A brief article detailing a couple of ways to make your volunteers have a good experience, or to respond to situations where someone's had a bad… more
Staff Training 2022
5 Tips for Recruiting Volunteers
Five recruitment tips for volunteer management consultant, Rob Jackson.
Capacity Building Recruitment 2022
VolunteerMatch "Tour"
This is a recording of an online meeting "Tour" provided for incoming AmeriCorps members attached to California Library Literacy Services in December… more
VolunteerMatch Tools and ResourcesStaff TrainingOn-line Volunteer Recruitment VolunteerMatch, Skilled Volunteers, skilled, virtual, virtual volunteer 2022
I Just Don’t Have Time: Prioritize Your Way to Productivity
If you don't manage your time, your time will manage you. Determining what to focus our attention on is an essential critical skill. So often we… more
Capacity BuildingStaff Training time management, volunteer leaders, productivity 2022
5 Tips for Recruiting Volunteers
Five recruitment tips from Volunteer Management consultant Rob Jackson.
Capacity Building Recruitment 2022