Management Tools

Find applications, agreement forms, handbooks, training and orientation manuals and other tools here.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Volunteer Orientation Packet - Sherwood OR
Policy handbook used with volunteers by the City of Sherwood Oregon.
Volunteer HandbooksConfidentiality Policies policies, procedures, Confidentiality, orientation, Agreement, volunteer agreement 2024
Volunteer Code of Conduct - Multnomah County Library OR
Volunteer Code of Conduct used by the Multnomah County Library in Oregon.
Volunteer Handbooks Conduct, code of conduct 2024
Volunteer Handbook - Multnomah County Library (OR)
Newly revised 2024 Volunteer Handbook from the Multnomah County Library, Oregon.
Volunteer Handbooks policies, procedures 2024
Volunteer Appreciation Plan - Indianapolis Public Library
Indianapolis Public Library's Volunteer Recognition Plan, 2024.
Volunteer Recognition recognition 2024
What Tax Free Benefits Can Nonprofits Give Volunteers?
This brief article suggests that offering rewards for volunteer work can entice people to work, but warns to make sure anything you provide won't be… more
Volunteer Recognition legal, tax, Gifts 2024
16 Smart Questions to Ask Volunteers Before They Start
Tobi Johnson lays out 16 great interview questions.
Volunteer Screening / Interviewing 2024
Therapy Dog Engagement Materials - Columbus OH
These documents are used by the Columbus Metropolitan Library in when engaging pets and their owners in their Reading Buddies program:

Pet Owner… more
Volunteer HandbooksStaff Guides for Working with Volunteers Pet Therapy, reading, liability, dogs 2024
PAWS to Read - Pleasanton CA
The Pleasanton (CA) Library has a PAWS to Read program.  They partner with the local humane society, which actually does the volunteer… more
Volunteer Handbooks Paws to Read, dog, reading 2024
Staff Focus Group Format - Los Angeles Public Library
Recently the Los Angeles Public Library's Volunteer Engagement department pulled together a group of 14 of their 70+ Branch Managers to gather… more
Staff Guides for Working with Volunteers focus group, staff buy-in, Friends 2024
New Volunteer Onboarding Survey - Cedar Rapids IA
This survey is used by the Cedar Rapids Iowa Public Library about 90 days after a volunteer begins their service in order to ascertain how well the… more
Staff Guides for Working with Volunteers surveys 2024
Volunteer Handbook - Charlotte Mecklenberg Library - NC
Charlotte Mecklenberg Library's Volunteer Handbook updated May, 2023.
Volunteer Handbooks policies 2023
All About You Questionnaire - Charlotte-Mecklenberg NC
This form is used at the Charlotte-Mecklenberg library to help get to know their volunteers better.
Volunteer Screening / InterviewingStaff Guides for Working with Volunteers Lived experience, surveys 2023
Group Volunteer Interviews
The London Public Library has begun group interviews for volunteers. They have started with 4 potential volunteers in an interview group, but are… more
Volunteer Screening / Interviewing Interview Questions 2023
Visiting Library Service Client Intake Form - Barrie Public Library
Form used by the Barrie Public Library to gather information from new potential users of their Visiting Library Service.
Confidentiality Policies Homebound, Home delivery, visiting library 2023
Volunteer Handbook - Dayton Ohio
Volunteer Handbook revised in 2023 shared by the Dayton Metro Library.
Volunteer Handbooks policies 2023
The Role of the Volunteer Coordinator
Indianapolis Public Library's take on the role of the volunteer coordinator.
Volunteer Coordinator Job Descriptions 2023
Volunteer Exit Survey - San Mateo County Libraries
Exit Interview Survey used by the San Mateo County (CA) Libraries.
Staff Guides for Working with Volunteers surveys, Exit Interview 2023
New Volunteer Opportunities Survey - San Mateo County Libraries
Survey used by the San Mateo County Libraries to introduce current volunteers to new volunteer opportunities and seek their interest level in… more
Volunteer RecruitmentStaff Guides for Working with Volunteers surveys 2023
Active Volunteer Survey - San Mateo County Libraries
Survey of current active volunteers used by the San Mateo County Libraries.
Volunteer RecognitionStaff Guides for Working with Volunteers surveys 2023
Library Volunteer Survey - Mission Viejo CA
Volunteer Survey used by the Mission Viejo Public Library.
Staff Guides for Working with Volunteers surveys 2023