Management Tools

Find applications, agreement forms, handbooks, training and orientation manuals and other tools here.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Memorandum of Understanding - Template
Template for a Memorandum of Understanding from the Centers for Disease Control.
Volunteer Agreements MOU 2021
All About You - Volunteer Questionnaire - Charlotte Mecklenburg Library - NC
The Charlotte Mecklenburg Library in North Carolina uses this form to get to know their volunteers a little better.
Volunteer Screening / InterviewingAdult Volunteer ApplicationsStaff Guides for Working with Volunteers questionnaire 2021
Volunteer COVID-19 Waiver - Huntington Beach CA
Waiver form for volunteer signature during COVID-19 pandemic
Volunteer Handbooks COVID-19, policy and procedure, policy, Waiver 2021
Survey re: Volunteer Return after COVID-19 - Paso Robles CA
The Paso Robles library developed this survey as a way to determine their volunteers' interest in returning to their volunteer positions following… more
Volunteer HandbooksStaff Guides for Working with Volunteers surveys, COVID-19 2021
Developing a Strategic Plan for Volunteer Engagement - Slides
These slides were used by Jennifer Bennett, Senior Training Manager for VolunteerMatch in her webinar delivered for on July 28, 2021. 
You can find… more
Strategic Planning strategic planning, planning 2021
Volunteer Confidentiality Policy - Columbus Metropolitan Library - OH
This form is used with volunteers at the Columbus Metropolitan Library in Ohio.
Confidentiality PoliciesVolunteer Handbooks Confidentiality 2021
Volunteer Confidentiality Policy -Barrie Public Library - Ontario, Canada
This document is used by the Barrie Public Library in Ontario Canada.
Confidentiality PoliciesVolunteer Handbooks Confidentiality 2021
Volunteer Risk & Screening Levels - Barrie Public Library Ontario, Canada
This matrix, developed and used by the Barrie Public Library in Ontario Canada identifies 5 levels of risk associated with volunteer positions, and… more
Volunteer Screening / InterviewingVolunteer Handbooks Risk Management, background checks 2021
Library Volunteer Leaders Meetings Notes - July 7, 2021
During COVID-19, Wendy Johnson, CVA, Volunteer Engagement Specialist at the Indianapolis Public Library brought together a nationwide group of… more
Volunteer Handbooks policies, Library Volunteer Leaders Meeting Notes, grievance, harassment, discrimination 2021
Library Volunteer Leaders Meetings Notes - July 14, 2021
During COVID-19, Wendy Johnson, CVA, Volunteer Engagement Specialist at the Indianapolis Public Library, brought together a nationwide group of… more
Staff Guides for Working with Volunteers customers 2021
Library Volunteer Leaders Meetings Notes - July 21, 2021
During COVID-19, Wendy Johnson, CVA, Volunteer Engagement Specialist at the Indianapolis Public Library, brought together a nationwide group of… more
Staff Guides for Working with Volunteers conference 2021
Volunteer Confidentiality Policy - Dauphin County PA
Volunteer Confidentiality statement used by the Dauphin County Library System.
Confidentiality Policies Confidentiality 2021
Library Volunteer Leaders Meetings Notes - July 28, 2021
During COVID-19, Wendy Johnson, CVA, Volunteer Engagement Specialist at the Indianapolis Public Library, brought together a nationwide group of… more
Volunteer Handbooks Child abuse, photo release, orientation, Training 2021
Volunteer Personal Appearance Guidelines - Dauphin County PA
Policy used to describe volunteer appearance -- includes a list of what's appropriate and what's not.
Volunteer Handbooks policy, dress code 2021
Vulnerable Populations Policy for Volunteers - Multnomah County OR
To protect vulnerable populations from harm and volunteers from false allegations, and to uphold
the library’s value of respect, volunteers must… more
Volunteer Handbooks policies 2021
Diversity Statement - Indianapolis Public Library IN
Statement of Diversity from the Indianapolis Public Library.
Volunteer Handbooks diversity, equity, inclusion, policy 2021
Library Volunteer Leaders Meetings Notes - July 2021
During COVID-19, Wendy Johnson, CVA, Volunteer Engagement Specialist at the Indianapolis Public Library, brought together a nationwide group of… more
Volunteer HandbooksStrategic Planning COVID-19, virtual volunteer, virtual, equity, diversity, inclusion, recognition 2021
Phased Reopening Plan - Ann Arbor MI
Scroll down in  this link to find Ann Arbor's phased re-opening plan during the pandemic.
Volunteer Handbooks COVID-19 2021
Volunteer Exit Interview Survey - Barrie Public Library - Canada
Survey used for exiting volunteers by the Barrie Public Library. Created to be used in SurveyMonkey or other online survey format.
Volunteer Handbooks Exit, Exit Interview 2021
Volunteer Guidebook - Hillsboro Public Library OR
Volunteer Guidebook developed by the Hillsboro Public Library in Oregon to give volunteers the information they need.
Volunteer Handbooks policies, procedures 2021