Management Tools

Find applications, agreement forms, handbooks, training and orientation manuals and other tools here.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Library Volunteer Survey - Mission Viejo CA
Volunteer Survey used by the Mission Viejo Public Library.
Staff Guides for Working with Volunteers surveys 2023
Volunteer Supervisor Survey - Arlington Heights IL
This brief survey is used to gather service information and anecdotes from staff working with volunteers that can be included in annual reports.
Staff Guides for Working with Volunteers surveys 2023
Staff Volunteer Appreciation Survey - Cedar Rapids IA
The Cedar Rapids Public Library uses this survey to gain feedback about volunteer engagement from staff. A wonderful tool to collect important data.… more
Volunteer Recognition surveys 2023
Volunteer Onboarding Checklist - Oklahoma City OK
Need a checklist of things to remember and steps to take when bringing on new volunteers? These two documents from the Oklahoma City Metropolitan… more
Volunteer Screening / InterviewingStaff Guides for Working with Volunteers interview, onboarding 2023
Tutor & Learner Responsibilities - Carlsbad CA
These lists of responsibilities are used in preparing new adult learners and volunteer tutors for their roles at the Carlsbad City Library Literacy… more
Confidentiality PoliciesVolunteer AgreementsVolunteer Screening / Interviewing adult literacy, literacy 2023
Volunteer Recognition Survey - City of Corona CA
Volunteer Recognition Survey used by the City of Corona California
Strategic PlanningStaff Guides for Working with Volunteers surveys 2023
Role Descriptions for Branch Volunteer Coordinators - Columbus OH
These outlines are used by the Columbus Metropolitan Library volunteer services office to describe the roles of volunteer engagement coordinators in… more
Volunteer Coordinator Job Descriptions branch coordinator 2023
Return on Investment Worksheet & Infographic Template
California's Get Involved Regional Leaders develop networking and training events for library volunteer engagement coordinators in their regions… more
Publicity and Promotion ROI, annual report 2023
Volunteer Handbook - Charlotte Mecklenberg Library - NC
Charlotte Mecklenberg Library's Volunteer Handbook updated May, 2023.
Volunteer Handbooks policies 2023
All About You Questionnaire - Charlotte-Mecklenberg NC
This form is used at the Charlotte-Mecklenberg library to help get to know their volunteers better.
Volunteer Screening / InterviewingStaff Guides for Working with Volunteers Lived experience, surveys 2023
Group Volunteer Interviews
The London Public Library has begun group interviews for volunteers. They have started with 4 potential volunteers in an interview group, but are… more
Volunteer Screening / Interviewing Interview Questions 2023
Form for Staff to Request Volunteers - Sherwood OR
This form is used by the Volunteer Engagement Coordinator in Sherwood Oregon for staff to request volunteers.
See an example from Arlington Heights… more
Staff Guides for Working with Volunteers forms, request volunteers 2022
5 Nonprofit KPIs Your Volunteer Program Should be Tracking
Consultant Tobi Johnson shares five nonprofit KPIs (key performance indicators) in her December 2022 podcast and discusses how you can use them to… more
Strategic Planning evaluation, KPI, impact 2022
Form for Staff to Request Volunteers - Arlington Heights IL
Form used by the Arlington Heights Memorial Library's Volunteer Engagement Coordinator for staff to request volunteers.
See another example from… more
Staff Guides for Working with Volunteers forms, request volunteers 2022
Adding Shifts to Your VolunteerMatch postings
Instructions for how to add shift options to your VolunteerMatch posts.
VolunteerMatch shifts 2022
Volunteer Reference Check Form - Indianapolis IN
Volunteer Reference Check form from the Indianapolis Public Library.
Volunteer HandbooksVolunteer Screening / Interviewing reference check, forms 2022
Statement of Ethics for Library Trustees - Cedar Rapids IA
Ethics statement approved by Cedar Rapids Public Library's board in 2022.
Volunteer HandbooksVolunteer Agreements Board, Trustees, Ethics 2022
Volunteer Reference Check Questions - Kitchener Public Library
Volunteer Reference Check questions used by the Kitchener Public Library for their English Conversation Circle volunteers.
Volunteer Screening / Interviewing reference check, Form 2022
Adult Volunteer Application - Arlington Heights IL
Online application form used by the Arlington Heights Memorial Library
Adult Volunteer Applications Application 2022
7 Tips for Managing Volunteers
Tips for conflict resolution when working with volunteers, and for dealing with challenging volunteers.
Staff Guides for Working with Volunteers conflict, challenging, problem 2022