Management Tools

Find applications, agreement forms, handbooks, training and orientation manuals and other tools here.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
New Volunteer Opportunities Survey - San Mateo County Libraries
Survey used by the San Mateo County Libraries to introduce current volunteers to new volunteer opportunities and seek their interest level in… more
Volunteer RecruitmentStaff Guides for Working with Volunteers surveys 2023
Return on Investment Worksheet & Infographic Template
California's Get Involved Regional Leaders develop networking and training events for library volunteer engagement coordinators in their regions… more
Publicity and Promotion ROI, annual report 2023
Active Volunteer Survey - San Mateo County Libraries
Survey of current active volunteers used by the San Mateo County Libraries.
Volunteer RecognitionStaff Guides for Working with Volunteers surveys 2023
Library Volunteer Survey - Mission Viejo CA
Volunteer Survey used by the Mission Viejo Public Library.
Staff Guides for Working with Volunteers surveys 2023
Volunteer Supervisor Survey - Arlington Heights IL
This brief survey is used to gather service information and anecdotes from staff working with volunteers that can be included in annual reports.
Staff Guides for Working with Volunteers surveys 2023
Staff Volunteer Appreciation Survey - Cedar Rapids IA
The Cedar Rapids Public Library uses this survey to gain feedback about volunteer engagement from staff. A wonderful tool to collect important data.… more
Volunteer Recognition surveys 2023
Volunteer Onboarding Checklist - Oklahoma City OK
Need a checklist of things to remember and steps to take when bringing on new volunteers? These two documents from the Oklahoma City Metropolitan… more
Volunteer Screening / InterviewingStaff Guides for Working with Volunteers interview, onboarding 2023
Tutor & Learner Responsibilities - Carlsbad CA
These lists of responsibilities are used in preparing new adult learners and volunteer tutors for their roles at the Carlsbad City Library Literacy… more
Confidentiality PoliciesVolunteer AgreementsVolunteer Screening / Interviewing adult literacy, literacy 2023
Volunteer Recognition Survey - City of Corona CA
Volunteer Recognition Survey used by the City of Corona California
Strategic PlanningStaff Guides for Working with Volunteers surveys 2023
Role Descriptions for Branch Volunteer Coordinators - Columbus OH
These outlines are used by the Columbus Metropolitan Library volunteer services office to describe the roles of volunteer engagement coordinators in… more
Volunteer Coordinator Job Descriptions branch coordinator 2023
Volunteer Handbook - Charlotte Mecklenberg Library - NC
Charlotte Mecklenberg Library's Volunteer Handbook updated May, 2023.
Volunteer Handbooks policies 2023
All About You Questionnaire - Charlotte-Mecklenberg NC
This form is used at the Charlotte-Mecklenberg library to help get to know their volunteers better.
Volunteer Screening / InterviewingStaff Guides for Working with Volunteers Lived experience, surveys 2023
Group Volunteer Interviews
The London Public Library has begun group interviews for volunteers. They have started with 4 potential volunteers in an interview group, but are… more
Volunteer Screening / Interviewing Interview Questions 2023
Visiting Library Service Client Intake Form - Barrie Public Library
Form used by the Barrie Public Library to gather information from new potential users of their Visiting Library Service.
Confidentiality Policies Homebound, Home delivery, visiting library 2023
Volunteer Handbook - Dayton Ohio
Volunteer Handbook revised in 2023 shared by the Dayton Metro Library.
Volunteer Handbooks policies 2023
The Role of the Volunteer Coordinator
Indianapolis Public Library's take on the role of the volunteer coordinator.
Volunteer Coordinator Job Descriptions 2023
Adult Volunteer Application - Lincoln City OR
Online volunteer application used by the Driftwood Public Library in Lincoln City Oregon
Adult Volunteer Applications Application 2022
Volunteer Exit Survey - London Public Library
Volunteer Exit Survey used by the London Public Library, Ontario, Canada
Volunteer Handbooks surveys, Exit, Exit Interview 2022
7 Tips for Managing Volunteers
Tips for conflict resolution when working with volunteers, and for dealing with challenging volunteers.
Staff Guides for Working with Volunteers conflict, challenging, problem 2022
Volunteer Appreciation: Not just a week, but a culture
National Volunteer Appreciation Week (which always falls on the third week of April) can be a helpful reminder to get intentional about thanking… more
Volunteer Recognition recognition 2022