Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Privilege, Bias and Microaggressions
On Aug 25, 2022 Points of Light and the Minnesota Association for Volunteer Administration led a conversation exploring identity, privilege, bias and… more
Capacity BuildingStaff Training privilege, bias, microaggression, diversity, equity, inclusion 2022
Creating a Community-Centered Volunteer Orientation
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - After… more
Staff TrainingVolunteer Orientation diversity, equity, inclusion, White Saviorism, white supremacy, orientation, Training 2022
QuickStart Guide for New Volunteers
Not a library, but a lovely example to get ideas from.
Volunteer Orientation orientation, handbook 2022
Online Book Sale Operation - Mesa AZ
The link below to a 10 minute video will introduce you to the Mesa Public Library's amazing online booksale operation (about $100,000/year) which is… more
Engaging High Impact VolunteersCapacity BuildingJob Specific Volunteer Training online booksales, Friends, Friends of the Library, Booksales 2022
Ways to Appreciate Volunteers Without Centering Them as the Hero
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - After… more
Staff Training recognition, diversity, equity, inclusion, White Saviorism, appreciation 2022
Memorializing Volunteer Experiences Without Harming the Community You Serve
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - After… more
Staff Training social media, diversity, equity, inclusion, White Saviorism 2022
How to Align Your Mission with Millennials and Civic Engagement
America’s millennials are poised to reshape society to a greater degree than any generation since the Greatest Generation. As 2 million baby boomers… more
Millennials Millennials 2022
10 Must Have's for a Well-Crafted Volunteer Job Description
Great reminders about what every volunteer job description should contain.
Capacity BuildingStaff Training job descriptions, Position Descriptions 2022
Beyond Younger Volunteers: White Paper on What Rural Friends Groups Need to Thrive
2022 White paper from the Friends of Libraries Section of the New York Library Association.
Capacity Building Friends, rural 2022
Tips to Attract & Retain Skilled Volunteers that Grow Your Nonprofit
Great tips as you venture into the world of skilled volunteers . . .
Engaging High Impact Volunteers Skilled Volunteers 2022
Equity, Diversity, Inclusion and Belonging Resources - California State Library
This website of applicable materials was developed and is maintained by the California State Library.
Staff Training diversity, equity, inclusion, belonging 2022
Staff Training: Volunteer Vaccination Verification - San Jose CA
Training developed by San Jose Public Library for volunteer engagement staff at branches to learn how to do volunteer vaccine verifications in order… more
Staff Training COVID-19 2022
Volunteer Engagement 101
This one hour archived video was presented by Carla Lehn of the Get Involved: Powered by Your Library initiative for the incoming AmeriCorps members… more
Staff Training job descriptions, Recruitment, Staff Resistance, staff buy-in, Motivation 2022
Survey Design: The Top 10 Best Practices to Maximize Your Results
Survey design is extremely important as it can make or break your survey's completion rate. This article reviews some survey design fundamentals, and… more
Capacity BuildingStaff Training surveys 2022
Professional Ethics in Volunteer Administration
These handouts and powerpoint are from a webinar titled: "Sticky Situations: Applying Ethics to Your Work with Volunteers" presented by Katie… more
Staff Training Ethics, CVA 2022
Service Enterprise & Libraries: Is it for you?
This webinar was presented on July 27, 2022, and was presented by and based on the Points of Light Service Enterprise certification experiences of… more
Staff TrainingCapacity Building Service Enterprise, strategic planning 2022
Recruiting Local Volunteers to Increase Diversity Among the Ranks
This blog post by Jayne Cravens provides some ideas for expanding diversity among your volunteers. Includes a number of links to related topics as… more
Staff Training diversity, equity, inclusion, Recruitment 2022
Bringing Volunteers Back: “Re-Booting” as We Come Out of the Pandemic
This one-hour live online meeting was held on July 13, 2022 and features California library volunteer engagement leaders sharing their experiences… more
Capacity Building COVID-19 2022
Tips for Communications and outreach that honor diversity, equity and inclusion
Nine tips for communication that can be used as a checklist.
Capacity BuildingStaff Training communications, diversity, equity, inclusion 2022
Consequences of Good v. Bad Volunteer Experiences
A brief article detailing a couple of ways to make your volunteers have a good experience, or to respond to situations where someone's had a bad… more
Staff Training 2022