Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
From Nice to Necessary: Unleashing the Impact of Volunteering Through Transformative Investment
Points of Light believes volunteering is one of the most powerful tools we have to strengthen communities. They commissioned this report in 2025 —… more
Staff TrainingCapacity Building funding, investment 2025
The Volunteer Engagement Leader’s Playbook: Building Influence, Credibility, and Impact
Too often, volunteer involvement is treated as a program—a siloed effort managed by one department—rather than as a strategy that can transform an… more
Staff TrainingCapacity Building 2025
Why Your Library Needs a Reading Dog
In 2010, the University Of California - Davis completed a study on reading dog programs, which found that readers who participated in a 10-week… more
Staff TrainingJob Specific Volunteer Training Pet Therapy, dog, reading 2025
Hands-On Help and Generous Giving: How Volunteering and Donations Fuel Each Other’s Impact
Studies show that giving and volunteering work collaboratively to support each other and that volunteers are 14.5 percentage points more likely to… more
Capacity BuildingStaff Training fundraising, giving and volunteering 2025
Resources for Internship Programs - Idealist
Several articles on interviewing, hiring, and training interns, as well as managing an internship program.
Interviewing VolunteersCapacity Building intern, internship 2025
Bibliography on Volunteer Engagement
Bibliography and Web Resources on Volunteer Engagement developed by Carla Lehn
Capacity BuildingStaff Training bibliography, Lehn 2025
Surveys in Volunteer Engagement
On February 8, 2024, this Get Involved live Zoom discussion focused on Surveys in Volunteer Engagement. The group discussed types of surveys and… more
Staff Training surveys 2024
Books and barks: Library pet programs for everyone
This quick read points to a variety of programs libraries have started focused on "furry friends." Take a look!
Staff TrainingJob Specific Volunteer Training Pet Therapy, dog, reading 2024
Engaging People with Disabilities
Links to resources on this topic available from Volunteer Canada.
 
Capacity BuildingStaff Training disabilities, inclusive 2024
The Human Side of Recruitment
This webinar was presented by Beth Steinhorn of VQ Strategies on July 10, 2024. Recruitment is more than simply posting online ads. Ultimately,… more
Staff TrainingInterviewing Volunteers Recruitment, pitch, interview 2024
Disability Awareness and Inclusive Behaviors
This is a section of another publication that provides some great guidance. It starts on Page 9 of "Serving Patrons with Disabilities in Small and… more
Staff Training inclusive, inclusion, disabilities 2024
Tips for Selecting a Volunteer Management Database
Wendy Johnson of the Indianapolis Public Library presented this session for the Get Involved Initiative in July 2024. If it's time to investigate a… more
Staff TrainingCapacity Building volunteer management system, vms, database, Tracking, Reporting 2024
Time Management for Volunteer Engagement Coordinators: Putting Volunteers to Work to Help YOU
This one hour webinar was recorded March 7, 2024, and was presented by Jennifer Bennett, CVA, Director of Education and Training for VolunteerMatch.… more
Staff Training time management, Program Assistant 2024
6 Strategies to Involve Young People in Your Nonprofit
Great suggestions from Nonprofit Tech for Good.
Millennials young volunteers 2024
Book to Action - Santa Barbara CA
A history of Santa Barbara Public Library's Book to Action programs since 2019.
Staff Training Book to action 2024
Introduction to LGBTQ+ Inclusion
This 90-minute webinar presented by All Children - All Families covers foundational information related to serving LGBTQ+ youth and families.
Topics… more
Staff Training LGBTQ+, equity, diversity, inclusion 2024
Disability Inclusive Volunteering Toolkit
Whether your organization already understands the benefits of welcoming volunteers of differing abilities, or has less experience with including… more
Staff TrainingCapacity Building disabilities, inclusive, inclusion, diversity, equity 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. 
This 60-minute webinar from the Human Rights… more
Staff Training diversity, equity, inclusion, non-binary, Gender 2024
Inclusive Volunteering Training Video
This 8 minute video is an accompaniment to the Disability Inclusive Volunteering Toolkit developed by Volunteer Fairfax.  You can find it here:… more
Staff TrainingCapacity Building disabilities, inclusive, inclusion, equity, diversity 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. This 60 minute webinar from the Human Rights… more
Staff Training equity, diversity, inclusion, Gender 2024