Training Materials
Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.
NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.
| Title | Keyword | Tags | Year |
|---|---|---|---|
Stop Rejecting Volunteers. Start Redirecting Them.
Redirection communicates helpfulness, preserves dignity, and keeps the door open for future connection. It is the opposite of “thanks but no thanks… more |
Staff Training, Interviewing Volunteers | rejection, interview | 2025 |
Multi-Generational Panel on Volunteering
This March 2025 panel of volunteers from varying generations provides some keen insights into engaging each group. This event was produced by the… more |
Baby Boomers, Staff Training | generations, Gen X, Gen Y, Gen Z, Millenials | 2025 |
Creating an Effective Volunteer Impact Story
A good volunteer impact story does more than describe what someone did — it shows why what they did mattered. It connects actions to outcomes, and… more |
Staff Training, Capacity Building | public relations, leadership buy-in | 2025 |
Engaging Gen Alpha to the Silent Generation: Volunteer Strategies for Nonprofits
This brief article gives a great description of each generation along with what defines them and tips for engaging each in volunteering. |
Baby Boomers, Staff Training | generations, Gen X, Gen Y, Gen Z, Millenials, Gen Alpha | 2025 |
Neurodiversity Inclusion Tips
Have you considered neurodivergent applicants in your organization's recruitment strategy? An estimated 15-20% of the world’s population identifies… more |
Staff Training | neurodivergent, neurodiversity, inclusion, diversity, inclusion | 2025 |
Where Do I Go From Here? Engage Volunteers in New Ways
This 1 hour webinar was presented for the Get Involved initiative by Jennifer Bennett, Director of Education and Training at VolunteerMatch on… more |
Capacity Building, Staff Training | Recruitment, strategic planning | 2025 |
Social Media and Volunteer Engagement
This is the 30 minute recording of Jennifer Bennett’s March 2025 presentation on utilizing social media in your library volunteer engagement efforts… more |
On-line Volunteer Recruitment | social media, Recruitment | 2025 |
Ten AI Use Cases for Volunteer Managers
For folks new to AI, including myself, I found this September 2025 webinar from Civic Champs to be a very helpful overview of what AI can do. The… more |
Capacity Building, Staff Training | Artificial Intelligence, AI | 2025 |
A Guide for Creating Inclusive Volunteer Position Descriptions
This is one part of the 2024 "Is Everyone Welcome? Tools to Broaden Volunteer Engagement" toolkit found here: https://www.idealist.org/en/orgs/is-… more |
Staff Training | inclusive, Position Descriptions, job descriptions | 2024 |
Managing Volunteer Risks -- Where Are You Now?
In this blog, Volunteers Insurance Service Association, Inc. (VIS) suggests that to know where you need to be in managing your organization’s risk of… more |
Staff Training | Risk Management | 2024 |
Engaging the Volunteer of the Future
This 1 hour webinar was presented by Jennifer Bennett, Education & Training Director for VolunteerMatch in January 2024. In this webinar you’ll… more |
Capacity Building, Staff Training, Millennials | Millenials | 2024 |
Working Together: Developing Neurodivergent and IDD (Intellectually and Developmentally Disabled) Inclusive Volunteer Opportunities
This webinar was recorded on June 6, 2024. Speakers: Cecily Ponce de Leon, Plano Public Library; Jungwon DeVone, Somerset County Library System; and… more |
Staff Training | neurodivergent, disabilities, special needs | 2024 |
Surveys in Volunteer Engagement
On February 8, 2024, this Get Involved live Zoom discussion focused on Surveys in Volunteer Engagement. The group discussed types of surveys and… more |
Staff Training | surveys | 2024 |
Books and barks: Library pet programs for everyone
This quick read points to a variety of programs libraries have started focused on "furry friends." Take a look! |
Staff Training, Job Specific Volunteer Training | Pet Therapy, dog, reading | 2024 |
| Capacity Building, Staff Training | disabilities, inclusive | 2024 | |
The Human Side of Recruitment
This webinar was presented by Beth Steinhorn of VQ Strategies on July 10, 2024. Recruitment is more than simply posting online ads. Ultimately,… more |
Staff Training, Interviewing Volunteers | Recruitment, pitch, interview | 2024 |
Disability Awareness and Inclusive Behaviors
This is a section of another publication that provides some great guidance. It starts on Page 9 of "Serving Patrons with Disabilities in Small and… more |
Staff Training | inclusive, inclusion, disabilities | 2024 |
Tips for Selecting a Volunteer Management Database
Wendy Johnson of the Indianapolis Public Library presented this session for the Get Involved Initiative in July 2024. If it's time to investigate a… more |
Staff Training, Capacity Building | volunteer management system, vms, database, Tracking, Reporting | 2024 |
Time Management for Volunteer Engagement Coordinators: Putting Volunteers to Work to Help YOU
This one hour webinar was recorded March 7, 2024, and was presented by Jennifer Bennett, CVA, Director of Education and Training for VolunteerMatch.… more |
Staff Training | time management, Program Assistant | 2024 |
6 Strategies to Involve Young People in Your Nonprofit
Great suggestions from Nonprofit Tech for Good. |
Millennials | young volunteers | 2024 |