Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
9 Proven Volunteer Retention Strategies
Strategies for improving your volunteer retention rate.
Staff TrainingCapacity Building retention 2025
8 Strategies for Creating a More Inclusive Volunteer Program
A good summary from Idealist of the Minnesota Alliance for Volunteer Administration (MAVA)'s research study which resulted in a set of… more
Staff Training Recruitment, diversity, equity, inclusion 2025
Preparing for an Internship Program - Indianapolis IN
Attached are a treasure trove of documents that will help to establish and/or update your library's internship efforts. Many thanks to Wendy Johnson… more
Capacity BuildingEngaging High Impact Volunteers intern, internship 2025
Volunteer Recognition Beyond the Basics: Creative & Impactful Strategies
Webinar recording:
Learning Goals:

Explore budget-friendly ways to celebrate volunteers, from social media spotlights to personalized gestures… more
Capacity BuildingStaff Training recognition 2025
Train Volunteers with this Simple 4-Step Framework
This is a June 2025 episode of Tobi Johnson's podcast.  She says: "Whether you’re building a new training from scratch or refreshing your… more
Staff Training Training, volunteer training 2025
Is Everyone Welcome? Tools to Broaden Volunteer Engagement
The "Is Everyone Welcome Toolkit" aims to support leaders of volunteers to be more equitable in their practice so more people feel welcome in the… more
Staff TrainingEngaging High Impact VolunteersCapacity Building diversity, equity, inclusion 2025
Is Everyone Welcome? Tools to Broaden Volunteer Engagement
This is the recording of the April 15, 2025 webinar: Is Everyone Welcome? Tools to Broaden Volunteer Engagement. When segments of the community do… more
Staff TrainingCapacity Building diversity, equity, inclusion, Recruitment 2025
How Can the Nonprofit Field Better Support Volunteerism?
A very brief article to challenge the way you think about volunteers, and think about ways you can be more supportive to increase effectiveness.
Staff Training Recruitment, supervising 2025
Managing Volunteer Risks -- Where Are You Now?
In this blog, Volunteers Insurance Service Association, Inc. (VIS) suggests that to know where you need to be in managing your organization’s risk of… more
Staff Training Risk Management 2024
Engaging the Volunteer of the Future
This 1 hour webinar was presented by Jennifer Bennett, Education & Training Director for VolunteerMatch in January 2024.
In this webinar you’ll… more
Capacity BuildingStaff TrainingMillennials Millenials 2024
Working Together: Developing Neurodivergent and IDD (Intellectually and Developmentally Disabled) Inclusive Volunteer Opportunities
This webinar was recorded on June 6, 2024. Speakers: Cecily Ponce de Leon, Plano Public Library; Jungwon DeVone, Somerset County Library System; and… more
Staff Training neurodivergent, disabilities, special needs 2024
Surveys in Volunteer Engagement
On February 8, 2024, this Get Involved live Zoom discussion focused on Surveys in Volunteer Engagement. The group discussed types of surveys and… more
Staff Training surveys 2024
Books and barks: Library pet programs for everyone
This quick read points to a variety of programs libraries have started focused on "furry friends." Take a look!
Staff TrainingJob Specific Volunteer Training Pet Therapy, dog, reading 2024
Engaging People with Disabilities
Links to resources on this topic available from Volunteer Canada.
 
Capacity BuildingStaff Training disabilities, inclusive 2024
The Human Side of Recruitment
This webinar was presented by Beth Steinhorn of VQ Strategies on July 10, 2024. Recruitment is more than simply posting online ads. Ultimately,… more
Staff TrainingInterviewing Volunteers Recruitment, pitch, interview 2024
Disability Awareness and Inclusive Behaviors
This is a section of another publication that provides some great guidance. It starts on Page 9 of "Serving Patrons with Disabilities in Small and… more
Staff Training inclusive, inclusion, disabilities 2024
Tips for Selecting a Volunteer Management Database
Wendy Johnson of the Indianapolis Public Library presented this session for the Get Involved Initiative in July 2024. If it's time to investigate a… more
Staff TrainingCapacity Building volunteer management system, vms, database, Tracking, Reporting 2024
Time Management for Volunteer Engagement Coordinators: Putting Volunteers to Work to Help YOU
This one hour webinar was recorded March 7, 2024, and was presented by Jennifer Bennett, CVA, Director of Education and Training for VolunteerMatch.… more
Staff Training time management, Program Assistant 2024
6 Strategies to Involve Young People in Your Nonprofit
Great suggestions from Nonprofit Tech for Good.
Millennials young volunteers 2024
Book to Action - Santa Barbara CA
A history of Santa Barbara Public Library's Book to Action programs since 2019.
Staff Training Book to action 2024