Training Materials | Get Involved! Resource Clearinghouse

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Keyword

Title	Keyword	Tags	Year
Engaging Volunteers: A Comprehensive Literature Review Literature Review completed for AmeriCorps by ICF International in 2021.	Capacity Building, Staff Training	literature	2021
Questionnaire Design Tip Sheet - Harvard University A tip sheet on question wording from the Harvard University Program on Survey Research.	Capacity Building, Staff Training	surveys	2021
Outdoor Programming and Outreach Best Practices - Oklahoma City OK Developed by the Metropolitan Library System in Oklahoma City during the COVID-19 pandemic as a guide for staff.	Capacity Building	outdoor, outreach, programming, COVID-19	2021
Recruit Volunteers Online: Find Your Next 20 COVID Superheroes with Smarter Strategy The author describes three essential strategies needed to build a presence online that can recruit the ideal volunteers you need, those that are… more	On-line Volunteer Recruitment	Recruitment, online recruitment	2021
Measuring Success: Strategically Assess Your Volunteer Engagement Strategy This one hour webinar was presented on April 28, 2021 by Jennifer Bennett, Senior Manager of Education and Training for VolunteerMatch as part of the… more	Staff Training, VolunteerMatch Tools and Resources	evaluation, Assess, Strategic, Webinar	2021
Volunteers and the Law: Legal Considerations A good summary of legal issues from Tobi Johnson & Associates, 2021.	Staff Training	law, legal	2021
A Savior No One Needs: Unpacking and Overcoming the White Savior Complex White savior complex is a term that’s used to describe white people who consider themselves wonderful helpers to Black, Indigenous and People of… more	Staff Training	diversity, equity, inclusion	2021
Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong A terrific brief article by Martin Cowling to help us find our way.	Capacity Building		2021
How to Write Volunteer Recruitment Messaging that Converts Strategies to enhance your volunteer recruitment.	Capacity Building	Recruitment, Volunteer Recruitment	2021
Closed Captioning Volunteer Job List - Cedar Rapids IA During the global pandemic the Library shifted to sharing more programs online and wanted to ensure the programs were accessible to those who utilize… more	Job Specific Volunteer Training, Capacity Building	virtual, virtual volunteer, remote, closed captioning, COVID-19	2021
Co-Creating Racial Equity in Volunteer Engagement - MAVA The Minnesota Alliance for Volunteer Advancement has been conducting research and education on race equity in volunteerism for 5 years. This is the… more	Staff Training	diversity, equity, inclusion	2021
The Ellis Archive - The Susan J. Ellis Foundation The archive primarily consists of digitized documents from Susan J. Ellis' personal resource library. Focused on Susan’s passion -- the… more	Staff Training		2020
Virtual Volunteer Orientation - San Jose CA This online training was developed to introduce new volunteers to the San José Public Library and provide a basic overview of the volunteer policies… more	Engaging High Impact Volunteers, Capacity Building	virtual volunteer, virtual, orientation, Volunteer Orientation	2020
Recognizing Racism in Volunteer Engagement - MAVA Important food for thought from the Minnesota Association for Volunteer Administration	Staff Training, Capacity Building	inclusive, racism, Recruitment, diversity	2020
Virtual Homework Help Coach Online Training - San Jose CA During the 2020 COVID-19 pandemic, San Jose Public Library moved it's homework help program online. This is the online training they use to train the… more	Job Specific Volunteer Training	Homework Help, COVID-19	2020
Systemic Exclusion in Volunteer Engagement The vast majority of managers of volunteers absolutely abhor deliberate acts of racism and want to be more inclusive. Since they don’t engage in… more	Capacity Building, Staff Training	racism, inclusive, diversity, Recruitment	2020
Volunteer Safety Training - Orange CA Powerpoint developed by the Orange Public Library during the 2020 Covid-19 pandemic to assist with training volunteers on safety procedures.	Volunteer Orientation	COVID-19	2020
Talking Racial Equity? Make Sure You Understand These 17 Words A good list of terms to be familiar with from Technical.ly	Capacity Building, Staff Training	racism, inclusive, diversity	2020
Building Better COVID-Related Volunteer Roles VolunteerPro's approach to re-tooling our volunteer engagement during COVID-19. Includes a template for a Quick-n-Dirty Needs Assessment.	Staff Training, Capacity Building	job descriptions, COVID-19, needs assessment	2020
Fighting Racism Through Diverse and Inclusive Volunteer Engagement Programming (Part 1 of 2) Thoughts on how to audit your own diversity, equity and inclusion strategy (DEI) in how you engage volunteers from Jerome Tennille, CVA, social good… more	Capacity Building, Staff Training	racism, diversity, Recruitment, inclusive	2020