Training Materials
Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.
NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.
Title | Keyword | Tags | Year |
---|---|---|---|
What Should I Do? (COVID Exposure Flow Chart)
This great flow chart from the Gail Borden Public Library District (Elgin IL) describes steps to take if you, an employee or volunteers has been… more |
Staff Training | COVID-19 | 2020 |
Engaging Pro Bono & Skills-Based Volunteers Webinar
This one hour webinar was presented for a library audience by Jennifer Bennett, CVA, Senior Manager of Education and Training at VolunteerMatch on… more |
Engaging High Impact Volunteers | Skilled Volunteers, Pro Bono, Webinar | 2020 |
Fighting Racism Through Diverse and Inclusive Volunteer Engagement Programming (Part 2 of 2)
Part 2 of thoughts on how to audit your own diversity, equity and inclusion strategy (DEI) in how you engage volunteers from Jerome Tennille, CVA,… more |
Staff Training, Capacity Building | racism, inclusive, diversity, Recruitment | 2020 |
COVID-19 Action Levels for Volunteers - Indianapolis IN
When the Indianapolis Public Library started bringing volunteers back during the 2020 COVID-19 pandemic, they were prepared with this document for… more |
Staff Training | COVID-19 | 2020 |
Developing a Successful Intern Program
Interns can be a godsend to any nonprofit. Depending on their background, they may be as valuable as paid staff and their main goals are typically… more |
Staff Training, Capacity Building | intern, internship | 2020 |
Engagement as a Path to Inclusion and Justice
This brief article from Beth Steinhorn at VQ Strategies outlines 4 questions we can all ask ourselves for developing and implementing a plan that… more |
Capacity Building, Staff Training | inclusive, racism, diversity | 2020 |
Moving Forward: Taking Action on Race and Equity
On Nov 19, 2020 the Points of Light Foundation hosted the first conversation in their Listen. Learn. Act to End Racism initiative, in partnership… more |
Staff Training | equity, inclusion | 2020 |
Adopt-A-Shelf Job List - Cedar Rapids Public Library IA
This is the Job List for volunteers who "Adopt-A-Shelf" at the Cedar Rapids Iowa Public Library. A related document is the Adopt-A-Shelf… more |
Job Specific Volunteer Training | Shelving | 2020 |
Why Diversity, Equity and Inclusion Matter for Nonprofits
This article from the National Council of Nonprofits not only describes the issue, but suggests ways to start making changes, and provides a number… more |
Capacity Building, Staff Training | racism, diversity, inclusion | 2020 |
Power, Privilege, and Volunteerism
Volunteerism can reinforce patterns of power and privilege (whites and people of means as volunteers, and communities of color or those without means… more |
Staff Training | equity, inclusive, inclusion | 2020 |
Intellectual Freedom Training for Volunteers - Multnomah County OR
Slide deck used by the Multnomah County Library to train volunteers about Intellectual Freedom. |
Capacity Building | intellectual freedom, volunteer training | 2020 |
Introduction to Virtual Volunteering
This 35 minute recording is a presentation made by Jayne Cravens of Coyote Communications for the 2020 Points of Light Conference. |
Staff Training | virtual, remote | 2020 |
Book Drop Helper and Sorter Training - Boulder CO
This powerpoint training was created for Book Drop Helper and Sorter Volunteers returning to service during COVID-19. In addition to this powerpoint… more |
Job Specific Volunteer Training, Capacity Building | COVID-19, Book Drop | 2020 |
NextGen Nexus: Moving Beyond Awareness
This article answers the question: How do we build awareness about our issue among young Americans? |
Millennials | Gen Z | 2020 |
How to Write a Strong Reference Letter for a Volunteer
A reference letter showcases a volunteer’s achievements and the skills they’ve gained through volunteering. It can help a volunteer who is looking… more |
Staff Training | recognition, reference letter | 2019 |
Playing by the Rules: Creating an Effective Volunteer Handbook.
This one hour archived webinar was presented by Jennifer Bennett of VolunteerMatch in conjunction with the 4 state Get Involved: Powered by Your… more |
Volunteer Handbooks | policies, handbook | 2019 |
How to Build a Successful Volunteer Program
This brief guidebook was created by the International City/County Management Association. |
Capacity Building, Staff Training | toolkit | 2019 |
NextGen Nexus: A Peek Inside the Millennial Mind
What if you could have a young person authentically share their viewpoint about your social issue and cause? What would they say, and how can you… more |
Millennials | 2019 | |
Do's and Don'ts of Supervising Library Volunteers
This July 2019 article from Public Libraries Online provides an excellent overview of working with volunteers in large and small libraries. |
Capacity Building, Staff Training | supervision | 2019 |
Beware of These 6 Trends Lurking in Your Volunteer Program
This brief article from November 2019 delineates troubling trends about volunteer engagement programs gleaned from the most recent Volunteer… more |
Capacity Building | 2019 |