Training Materials
Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.
NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.
| Title | Keyword | Tags | Year | 
|---|---|---|---|
                      What Do Volunteers Want?
                               This article discusses the importance of following up with volunteers -- keeping them in the loop through good communication.  | 
                                                                      Capacity Building, Engaging High Impact Volunteers | communications, followup | 2020 | 
                      Volunteer Ethics & Risk Management: Should You Bring Volunteers In?
                               This blogpost on ethics and volunteer liability and risk management was prepared by Toby Johnson during the Covid-19 Pandemic of 2020. It serves as… more  | 
                                                                      Staff Training | Risk Management, liability, Liability Waiver | 2020 | 
                      Why Diversity, Equity and Inclusion Matter for Nonprofits
                               This article from the National Council of Nonprofits not only describes the issue, but suggests ways to start making changes, and provides a number… more  | 
                                                                      Capacity Building, Staff Training | racism, diversity, inclusion | 2020 | 
                      Social Media & Blog Content Guidelines for Staff & Volunteers - CMBCL, OR
                               This document is used by Cedar Mill & Bethany Community Libraries to provide guidelines for staff and volunteers who are assisting with community… more  | 
                                                                      Engaging High Impact Volunteers, Job Specific Volunteer Training, Staff Training | social media, blog | 2020 | 
                      COVID-19 Safety Protocols Training Powerpoint - Gail Borden PL, IL
                               This powerpoint was developed by the Gail Borden Public Library in Illinois to as part of its training for volunteers about safety issues and… more  | 
                                                                      Capacity Building | COVID-19 | 2020 | 
                      Adopt-A-Shelf Job List - Cedar Rapids Public Library IA
                               This is the Job List for volunteers who "Adopt-A-Shelf" at the Cedar Rapids Iowa Public Library. A related document is the Adopt-A-Shelf… more  | 
                                                                      Job Specific Volunteer Training | Shelving | 2020 | 
                      Are Young People Replacing Older People as the Key Volunteering Group?
                               A brief look at volunteering trends and key takeaways during COVID-19.  | 
                                                                      Baby Boomers, Capacity Building, Millennials, Staff Training | COVID-19, generations, Millennials | 2020 | 
                      Book Drop Helper and Sorter Training Video #1 - Boulder CO
                               This video was created as a portion of the training for Book Drop Helper and Sorter Volunteers returning to service during COVID-19. The training… more  | 
                                                                      Job Specific Volunteer Training | COVID-19, Book Drop | 2020 | 
                      Skills Based Volunteerism 201: Project Scoping and Planning
                               This 1 hour archived webinar on preparing for skills-based volunteerism was presented by Serve Ohio in January 2020.  | 
                                                                      Engaging High Impact Volunteers, Capacity Building, Staff Training | Skilled Volunteers, Skills Based Volunteers, high-impact volunteers | 2020 | 
                      Homebound Delivery Volunteer Safety Requirements Sign-Off Sheet - Boulder CO
                               This list of safety requirements was created for Boulder Colorado Homebound Delivery volunteers returning to service during COVID-19. The volunteer… more  | 
                                                                      Job Specific Volunteer Training, Capacity Building | Homebound, COVID-19 | 2020 | 
                      Virtual Volunteer Orientation - San Jose CA
                               This online training was developed to introduce new volunteers to the San José Public Library and provide a basic overview of the volunteer policies… more  | 
                                                                      Engaging High Impact Volunteers, Capacity Building | virtual volunteer, virtual, orientation, Volunteer Orientation | 2020 | 
                      Equity Diversity Inclusion & Antiracism Toolkit - Oregon Library Association
                               Toolkit developed by the Oregon Library Association in 2020.  | 
                                                                      Staff Training | equity, diversity, inclusion | 2020 | 
                      Tech Made Easy - Instructional Guides (Includes Zoom)
                               These new Tech Guides are now available for public use. They contain step-by-step instructions on how to teach seniors, who are often late-tech… more  | 
                                                                      Capacity Building, Job Specific Volunteer Training | tech coach, tech tutor | 2020 | 
                      Virtual Homework Help Coach Online Training - San Jose CA
                               During the 2020 COVID-19 pandemic, San Jose Public Library moved it's homework help program online. This is the online training they use to train the… more  | 
                                                                      Job Specific Volunteer Training | Homework Help, COVID-19 | 2020 | 
                      Developing a Successful Intern Program
                               Interns can be a godsend to any nonprofit. Depending on their background, they may be as valuable as paid staff and their main goals are typically… more  | 
                                                                      Staff Training, Capacity Building | intern, internship | 2020 | 
                      The Ellis Archive - The Susan J. Ellis Foundation
                               The archive primarily consists of digitized documents from Susan J. Ellis' personal resource library. Focused on Susan’s passion -- the… more  | 
                                                                      Staff Training | 2020 | |
                      Volunteer Safety Training - Orange CA
                               Powerpoint developed by the Orange Public Library during the 2020 Covid-19 pandemic to assist with training volunteers on safety procedures.  | 
                                                                      Volunteer Orientation | COVID-19 | 2020 | 
                      Recognizing Racism in Volunteer Engagement - MAVA
                               Important food for thought from the Minnesota Association for Volunteer Administration  | 
                                                                      Staff Training, Capacity Building | inclusive, racism, Recruitment, diversity | 2020 | 
                      Building Better COVID-Related Volunteer Roles
                               VolunteerPro's approach to re-tooling our volunteer engagement during COVID-19. Includes a template for a Quick-n-Dirty Needs Assessment.  | 
                                                                      Staff Training, Capacity Building | job descriptions, COVID-19, needs assessment | 2020 | 
                      Systemic Exclusion in Volunteer Engagement
                               The vast majority of managers of volunteers absolutely abhor deliberate acts of racism and want to be more inclusive. Since they don’t engage in… more  | 
                                                                      Capacity Building, Staff Training | racism, inclusive, diversity, Recruitment | 2020 |