Training Materials
Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.
NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.
Title | Keyword | Tags | Year |
---|---|---|---|
Tips for Communications and outreach that honor diversity, equity and inclusion
Nine tips for communication that can be used as a checklist. |
Capacity Building, Staff Training | communications, diversity, equity, inclusion | 2022 |
10 Must Have's for a Well-Crafted Volunteer Job Description
Great reminders about what every volunteer job description should contain. |
Capacity Building, Staff Training | job descriptions, Position Descriptions | 2022 |
Staff Training: Volunteer Vaccination Verification - San Jose CA
Training developed by San Jose Public Library for volunteer engagement staff at branches to learn how to do volunteer vaccine verifications in order… more |
Staff Training | COVID-19 | 2022 |
5 Tips for Recruiting Volunteers
Five recruitment tips for volunteer management consultant, Rob Jackson. |
Capacity Building | Recruitment | 2022 |
Equity, Diversity, Inclusion and Belonging Resources - California State Library
This website of applicable materials was developed and is maintained by the California State Library. |
Staff Training | diversity, equity, inclusion, belonging | 2022 |
Bringing Volunteers Back: “Re-Booting” as We Come Out of the Pandemic
This one-hour live online meeting was held on July 13, 2022 and features California library volunteer engagement leaders sharing their experiences… more |
Capacity Building | COVID-19 | 2022 |
The Virtual Volunteer Life Cycle: A Complete Guide
A good overall guide for recruiting, screening and managing remote volunteers. |
Engaging High Impact Volunteers, Capacity Building, Staff Training | virtual | 2022 |
Professional Ethics in Volunteer Administration
These handouts and powerpoint are from a webinar titled: "Sticky Situations: Applying Ethics to Your Work with Volunteers" presented by Katie… more |
Staff Training | Ethics, CVA | 2022 |
Consequences of Good v. Bad Volunteer Experiences
A brief article detailing a couple of ways to make your volunteers have a good experience, or to respond to situations where someone's had a bad… more |
Staff Training | 2022 | |
VolunteerMatch "Tour"
This is a recording of an online meeting "Tour" provided for incoming AmeriCorps members attached to California Library Literacy Services in December… more |
VolunteerMatch Tools and Resources, Staff Training, On-line Volunteer Recruitment | VolunteerMatch, Skilled Volunteers, skilled, virtual, virtual volunteer | 2022 |
Survey Design: The Top 10 Best Practices to Maximize Your Results
Survey design is extremely important as it can make or break your survey's completion rate. This article reviews some survey design fundamentals, and… more |
Capacity Building, Staff Training | surveys | 2022 |
Volunteer Orientation and Training: The Ultimate Guide
A 2022 article from Wild Apricot on what to consider when planning volunteer orientation and Training. |
Capacity Building | volunteer training, orientation | 2022 |
Fun Volunteer Teambuilding Activities That Will Keep Your Remote Team Engaged
This article from Tobi Johnson about Volunteer Team Building activities includes instructions for both in-person and virtual activities. |
Capacity Building, Engaging High Impact Volunteers | team building | 2022 |
Sticky Situations: Applying Ethics to Your Work with Volunteers
We all encounter ethical dilemmas in our daily work. But rarely do organizations focus on ethics related to volunteer engagement. This… more |
Staff Training | Ethics | 2022 |
Changing the Frame: Civic Engagement Through A Racial Equity Lens
Since Robert Putnam’s book Bowling Alone: America’s Declining Social Capital came out in 2000, policymakers, nonprofit funders, and pundits have sent… more |
Capacity Building, Staff Training | diversity, equity, inclusion | 2022 |
Online Book Sale Operation - Mesa AZ
The link below to a 10 minute video will introduce you to the Mesa Public Library's amazing online booksale operation (about $100,000/year) which is… more |
Engaging High Impact Volunteers, Capacity Building, Job Specific Volunteer Training | online booksales, Friends, Friends of the Library, Booksales | 2022 |
Preparing Co-Workers to Lead Volunteers Online and On Land
Ideas for training staff to engage with volunteers. |
Staff Training, Capacity Building | Staff Resistance, staff buy-in, staff training | 2022 |
Research and Case Studies Regarding Virtual Volunteering
Research on virtual volunteering compiled and updated in March 2022 by Jayne Cravens of Coyote Communications. |
Capacity Building, Engaging High Impact Volunteers | virtual, virtual volunteer | 2022 |
Privilege, Bias and Microaggressions
On Aug 25, 2022 Points of Light and the Minnesota Association for Volunteer Administration led a conversation exploring identity, privilege, bias and… more |
Capacity Building, Staff Training | privilege, bias, microaggression, diversity, equity, inclusion | 2022 |
First Day Volunteer Orientation Checklist - Kitchener Public Library
This checklist is used by the Kitchener Public Library for a volunteer's first day of orientation/training. |
Volunteer Orientation | checklist, orientation, Training | 2022 |