Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

Titlesort descending Year
Nonprofit Volunteers: Minimizing the Risk
Minimizing legal exposure is important because volunteers’ acts are generally imputed to the nonprofit organization. Specific, written volunteer policies and procedures are critical. Important components of a good volunteer program include clear and forward-thinking volunteer policies, thorough volunteer applications, screening, and management. Included are some highlights of important components to consider when crafting a comprehensive volunteer program.
Partners in Reading Leadership Team, San Jose, CA
In this 2-minute interview with Judy Klikun, you will learn about engaging volunteer leaders, building teams and developing advocates for the library.
Public Sector Volunteer Engagement
On January 15, 2015, Reimagining Service and America's Service Commissions (ASC) partnered on this 1 hour webinar on effective volunteer engagement in the public sector. The presenters unveiled results of Reimagining Service's research on public sector volunteer engagement and shared.practical examples from the field. More resources can be found at
Putting Corporate Volunteers to Work
This one-hour webinar (2012) presents evaluation points to help volunteer managers determine if their program is ready to engage, or expand the use of volunteers from local corporations and businesses. Effective practices for engagement, ideas for diversifying the work and commitment level of corporate volunteers, the importance of creating opportunities with measurable impacts, and communicating those impacts are discussed.
Recruitment Success Story - Flagstaff Arizona
In this 4 minute video, Claudine from the Flagstaff library talks about her successes in finding a volunteer to serve as her assistant volunteer engagement coordinator, and in implementing online booksales with volunteers which has translated into thousands of dollars for the library.
Reimagining Service in California- Karen Baker
Karen Brown, Secretary of Service and Volunteering in California, discusses trends in skilled volunteering at the Get Involved: Powered By Your Library institute in 2010.
Tags: Video, trends
Rethinking Volunteer Recognition
This 2018 archived Webinar from Verified Volunteers presents research shows that there is a disconnect between what volunteers are seeking in terms of recognition and what organizations actually are providing and describes how you can rethink recognition and consider how your organization can align recognition efforts more closely with what volunteers actually want. Learning Objectives: • Become familiar with the latest research on volunteer recognition and how proper screening fits into this big picture • Gain tools to assess your organization’s culture of appreciation • Understand how
Revitalizing Library Volunteer Engagement
One hour archived recording of a WebJunction webinar: Library volunteerism is evolving. Gone are the days of looking for tasks to keep your volunteers busy. Libraries are now enlisting high impact volunteers who are bringing unique skills and expertise to enhance the library’s mission.
Rural Volunteer Toolkit
This toolkit was researched and written VISTA volunteers serving in Appalachian Coal Country, and in rural Colorado. They have included some of their research, examples of engaging in partnerships for volunteer engagement, as well as templates, checklists and worksheets to help you get started.
Shelving with Dewey - Illinois
This 1 hour self-paced course from LibraryU, a program of the Illinois State Library and the regional library systems is archived by WebJunction. It provides a great introduction for any library staff, assistants or volunteer needing to learn how to shelve items by the Dewey Decimal Classification (DDC) system. One of the most time-consuming tasks for library staff is training assistants and volunteers about classification systems and how to properly shelve materials. Few tasks are more vital for shelf maintenance and patron access.