Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Playing by the Rules: Creating an Effective Volunteer Handbook.
This one hour archived webinar was presented by Jennifer Bennett of VolunteerMatch in conjunction with the 4 state Get Involved: Powered by Your… more
Volunteer Handbooks policies, handbook 2019
"Applying for a Job Online" Powerpoint Training - Huntington Beach
This powerpoint presentation was created for a high skilled volunteer to deliver training to library patrons on "Applying for Job Online."
Job / Employment CoachEngaging High Impact VolunteersJob Specific Volunteer Training job coach, Training 2012
"E-mail Basics" Powerpoint Training - Huntington Beach
This powerpoint presentation was created for a high skilled volunteer to deliver training to library patrons on "E-Mail Basics."
Engaging High Impact VolunteersJob Specific Volunteer Training tech coach, Training 2012
"Holds Hunter" Volunteer COVID-19 Procedure Changes - Cedar Rapids IA
Procedural changes developed for volunteer "Hold Hunters" by the Cedar Rapids Iowa Public Library during 2020 COVID-19 Pandemic.
Capacity BuildingJob Specific Volunteer Training COVID-19 2020
10 Must Have's for a Well-Crafted Volunteer Job Description
Great reminders about what every volunteer job description should contain.
Capacity BuildingStaff Training job descriptions, Position Descriptions 2022
20+ Volunteer Survey Questions to Improve Your Program
This guide covers the ins and outs of volunteer surveys, from the best questions to ask to top tips for making the survey process a success.
Staff TrainingCapacity Building surveys 2025
22 Simple Tips for Managing Virtual Volunteers
Help with planning for, implementing and managing volunteers who work remotely.
Engaging High Impact VolunteersStaff Training virtual, virtual volunteer, remote 2021
3 Tips for Finding New Board Members
Great advice for how to think about and plan for board member recruitment.
Capacity BuildingEngaging High Impact Volunteers boards, Trustees, Recruitment 2021
5 Myths About Volunteer Engagement
Beth Steinhorn, President of VQ Volunteer Strategies prepared a 4 - 5 minute YouTube video on each of her top 5 Volunteer Engagement Myths. They can… more
Staff Training myths 2023
5 Tips for Recruiting Volunteers
Five recruitment tips for volunteer management consultant, Rob Jackson.
Capacity Building Recruitment 2022
6 HR Strategies for Nonprofits to Enhance Volunteer-Staff Collaboration
A quick read with ideas on maximizing volunteer-staff interactions.
Staff TrainingEngaging Staff and Unions Staff Resistance, staff buy-in, volunteer staff relations 2025
6 Strategies to Involve Young People in Your Nonprofit
Great suggestions from Nonprofit Tech for Good.
Millennials young volunteers 2024
6 Ways to Make Your Volunteer Opportunities Appeal to Short-Term Volunteers
Short-term volunteers bring invaluable fresh energy and a diverse skill set, contributing significantly to the success of initiatives. However, to… more
Engaging High Impact VolunteersStaff Training short term, job descriptions 2025
6 Ways to Make Your Volunteer Opportunities Appeal to Short-Term Volunteers
The shift towards shorter volunteer commitments is no longer a passing trend; it's a lasting change. 
Short-term volunteers bring invaluable… more
Capacity BuildingStaff Training Recruitment, job descriptions 2025
8 Strategies for Creating a More Inclusive Volunteer Program
A good summary from Idealist of the Minnesota Alliance for Volunteer Administration (MAVA)'s research study which resulted in a set of… more
Staff Training Recruitment, diversity, equity, inclusion 2025
8 Volunteer Recognition Ideas to Show Your Gratitude
A few new ideas mixed in with some old ones . . . worth a look.
Staff Training recognition, appreciation 2025
9 Proven Volunteer Retention Strategies
Strategies for improving your volunteer retention rate.
Staff TrainingCapacity Building retention 2025
9 Proven Ways to Boost Volunteer Morale
Here’s a sobering reality: 76% of volunteers who leave say feeling underappreciated was a major reason for their decision. In other words, three out… more
Staff Training morale, volunteer engagement, retention 2026
A Few Pointers on the Unpleasant Topic of Firing Volunteers
Sarah Jane Rehnborg, Ph.D. discusses some of the "whys" and "hows" on this important topic.
Staff Training Fire, dismiss, problem 2015
A Guide for Creating Inclusive Volunteer Position Descriptions
This is one part of the 2024 "Is Everyone Welcome? Tools to Broaden Volunteer Engagement" toolkit found here: https://www.idealist.org/en/orgs/is-… more
Staff Training inclusive, Position Descriptions, job descriptions 2024