Resources tagged with "problem"

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Resource Resource type Year
7 Tips for Managing Volunteers

Tips for conflict resolution when working with volunteers, and for dealing with challenging volunteers.


Staff Guides for Working with Volunteers
Management Tool 2022
A Few Pointers on the Unpleasant Topic of Firing Volunteers

Sarah Jane Rehnborg, Ph.D. discusses some of the "whys" and "hows" on this important topic.


Staff Training
Training Materials 2015
Controlling Complaint Conversations

This quick read provides quick tips to being a better listener and sorting through ‘provable facts’ from emotions and hearsay when a volu


Staff Training
Training Materials 2019
Library Volunteer Leaders Meeting Notes - October 2022

During COVID-19, Wendy Johnson, CVA, Volunteer Engagement Specialist at the Indianapolis Public Library, brought together a nationwide gr


Volunteer Handbooks Volunteer Coordinator Job Descriptions Volunteer Management Systems
Management Tool 2022
Library Volunteer Leaders Meetings Notes - November 2021

During COVID-19, Wendy Johnson, CVA, Volunteer Engagement Specialist at the Indianapolis Public Library, brought together a nationwide gr


Volunteer Handbooks Volunteer Management Systems Volunteer Recognition
Management Tool 2021