Management Tools
Find applications, agreement forms, handbooks, training and orientation manuals and other tools here.
NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.
Title | Keyword | Tags | Year |
---|---|---|---|
Handling Problem Volunteers
This book is an oldie but goodie by Sue Vineyard and Steve McCurley. Available for free in the Ellis Archive. |
Volunteer Handbooks | problem, difficult volunteers | 2003 |
Guidelines for Volunteers Working with Children - Huntington Beach, CA
This document contains a signature line for the volunteer to sign saying they understand appropriate behaviors when working with children at the… more |
Volunteer Agreements, Volunteer Handbooks | policies, liability | 2012 |
Guidelines for Virtual Recognition - San Jose Public Library CA
San Jose Public Library developed these guidelines during the COVID-19 pandemic in 2020 in order to guide staff in recognition of volunteers… more |
Volunteer Recognition, Staff Guides for Working with Volunteers | recognition, COVID-19 | 2020 |
Group Volunteer Interviews
The London Public Library has begun group interviews for volunteers. They have started with 4 potential volunteers in an interview group, but are… more |
Volunteer Screening / Interviewing | Interview Questions | 2023 |
Goal Setting Worksheet
Need a format for setting goals and developing action plans for your program? Here's a template from VolunteerMatch. |
Strategic Planning | 2012 | |
Form for Staff to Request Volunteers - Sherwood OR
This form is used by the Volunteer Engagement Coordinator in Sherwood Oregon for staff to request volunteers. See an example from Arlington Heights… more |
Staff Guides for Working with Volunteers | forms, request volunteers | 2022 |
Form for Staff to Request Volunteers - Arlington Heights IL
Form used by the Arlington Heights Memorial Library's Volunteer Engagement Coordinator for staff to request volunteers. See another example from… more |
Staff Guides for Working with Volunteers | forms, request volunteers | 2022 |
Five Survey Templates to Measure Volunteer and Board Satisfaction
Volunteers are valuable assets who put in their time, effort, and sweat to nurture the lifeblood of the organization. Therefore, it's important to… more |
Strategic Planning, Staff Guides for Working with Volunteers | surveys | 2019 |
Fingerprinting Procedures - San Jose, CA
San Jose Public Library requires volunteers age 18 and over who work directly with children be fingerprinted. This is their procedures document for… more |
Volunteer Handbooks, Volunteer Screening / Interviewing | fingerprinting, liability, background checks | 2011 |
ESL Conversation Club Kit - San Jose, CA
ESL Conversation Club Kit. Developed by the San Jose Public Library, this “kit” is available for volunteer facilitators to use each time they come… more |
Job Specific Volunteer Training | interview | 2013 |
Emergency Contact Form - Buckeye Public Library, AZ
Here's a good example of a emergency contact form for volunteers from the Buckeye Public Library in Arizona. |
Volunteer Handbooks | Template | 2017 |
Don't Just Recognize Volunteers, Invest in Them ... and in Yourself
Rather than spending time and money on the typical recognition event or gift, consider taking the time to recognize their talents and invest in your… more |
Volunteer Recognition | recognition | 2018 |
Diversity Statement - Indianapolis Public Library IN
Statement of Diversity from the Indianapolis Public Library. |
Volunteer Handbooks | diversity, equity, inclusion, policy | 2021 |
Directory of Volunteer Engagement Professional Associations by Geographic Region
Looking for a place to meet up with other volunteer engagement professionals for networking and problem solving? A list of DOVIAs (Directors of… more |
Capacity Building, Staff Training | DOVIA, Professional Development, Professional Association | 2018 |
Diagnosing the causes of volunteer recruitment problems
Tips from Jayne Cravens to help you solve your volunteer recruitment problems. |
Volunteer Recruitment | recruit | 2022 |
Developing Volunteer Orientation Programs
This section of "The Community Toolbox" will help you think through and design your organizational orientation for volunteers. |
Volunteer Orientation | Volunteer Orientation, volunteer training | 2013 |
Demonstrating ROI (Return on Investment) in Volunteer Engagement
You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your… more |
Capacity Building, Engaging Staff and Unions | Video, program evaluation, outcome measurement | 2011 |
CRM Integration - Idealware
Your library or nonprofit interacts with a lot of people, from program participants to donors to volunteers to board members. A good Constituent… more |
Volunteer Management Systems | Record Keeping, Data Management | 2018 |
Criminal Records Check Policy - Portland OR
Policy on criminal history background checks for volunteers from the Multnomah County Library in Oregon. |
Volunteer Handbooks | policy, background checks, criminal background check | 2020 |
COVID-19 Volunteer Acknowledgment Form - Gail Borden PL, IL
This document was developed by the Gail Borden Public Library in Illinois to inform volunteers about safety issues and requirements for returning to… more |
Volunteer Agreements, Volunteer Handbooks | COVID-19 | 2020 |