Twelve key actions for CEO support of volunteers outlined in this article (free to download) by Betty Stallings are based on interviews with CEOs who champion volunteer engagement.

Terrific blog post by Jennifer Bennett of VolunteerMatch about why and how to engage high skilled volunteers.

Key Findings: Top two ways volunteers want to be recognized • 80% stated that they would like to be recognized or thanked by the organization they volunteer for by hearing about how their work has made a difference. • Close to 70% stated they would like to be recognized by being thanked in person on an ongoing, informal basis. Least preferred ways volunteers want to be recognized. • Volunteers indicated that their least preferred forms of recognition include banquets, formal gatherings, and public acknowledgment in newspapers, radio or television.

Volunteer appreciation can be tough, because not all volunteers like to be thanked in the same way. Here are three great ideas to make your "Thank Yous" appreciated.

Learn how to use LinkedIn and a free VolunteerMatch tool to extend your online recruitment reach to millions of potential volunteers on LinkedIn.

An introduction to volunteer management software -- what's available, what to expect, and how different systems compare.

A terrific brief piece by Elisa Kosarin on things to consider when preparing to hire a volunteer engagement coordinator.

Downey Public Library created their volunteer management system for the literacy program on Access. This document is a series of screen shots you could use or refine if you have a staff person or volunteer who is developing a system for you in Access.

Downey Public Library created their volunteer management system for the literacy program on Access. This document is a "review" of the system, and identifies the features it is capable of supporting. Please note that another document -- a series of screen shots of the Downey Access system -- is also here so that you could use or refine them if you have a staff person or volunteer who is developing a system for you in Access.

This work plan created by San Jose Public Library describes outreach strategies to advance the Partners in Reading (PAR) adult literacy program. Desired outcomes are that the community will perceive (Branch/PAR) as an important, vibrant and essential community agency, that long term collaborations are established between (PAR/Branch) and organizations and community groups that are mutually beneficial by increasing resources and support for each of their missions, that program funding is increased, and that volunteers become mentors.