Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Skilled Volunteer Interview: Public Relations Strategist
Watch this 6 minute interview with Dan, a highly skilled Public Relations volunteer who came aboard to create a statewide PR campaign for California… more
Graphic Design, Marketing and PublicityCapacity BuildingStaff Training 2015
A Few Pointers on the Unpleasant Topic of Firing Volunteers
Sarah Jane Rehnborg, Ph.D. discusses some of the "whys" and "hows" on this important topic.
Staff Training Fire, dismiss, problem 2015
Inclusive Volunteering: Recommendations for Volunteer Coordinators on how to Develop a More Inclusive Volunteer Programme
This booklet consists of two parts. Part I covers general aspects of inclusive volunteering and Part II includes recommendations for volunteer… more
Capacity BuildingStaff Training disabilities 2015
Target Market Success Story: Teen Volunteer
This 5 minute success story is an interview with a library teen volunteer coordinator and one of her awesome teen volunteers talking about what makes… more
Millennials Teen 2015
Disability Etiquette: Tips on Interacting with People with Disabilities
A pamphlet created by the United Spinal Association.
Staff Training disabilities, diversity, equity, inclusion 2015
Homework Tutor Training - Huntington Beach
Powerpoint used by Huntington Beach Public Library to train their volunteer Homework Help Tutors.
Job Specific Volunteer Training tutor mentor homework help 2014
Millenials Want to Make a Serious Impact
This blog post from Catchafire.org describes the Millenial generation -- the 80 million born between 1980 and 2000 -- and their interest in… more
Millennials Millenials 2014
Building Better Library Volunteer Programs - Australia
This paper was written by Dr. Susie Prestney, then Manager, Castlemaine Library, Goldfields Library Corporation, Australia following her 2014 grant-… more
Capacity BuildingEngaging High Impact Volunteers Prestney, Lehn, Get Involved, Australia 2014
Millennials Want To Make a Serious Impact and You Can Help
Insights into how to engage the Millennial Generation as volunteers and donors, and how you might be turning them off.
Volunteer RecruitmentMillennials Millennials, Recruitment 2014
How to Design Volunteer Training that Helps (Not Hurts) Learning
A brief article that provides principles of learning theory in usable form to the design of volunteer training.
Capacity BuildingJob Specific Volunteer TrainingStaff TrainingVolunteer Orientation Training, orientation 2013
Developing Training Programs for Volunteers
The Who, What, How and Why of designing training programs for volunteers from the Community Toolbox.
Job Specific Volunteer TrainingVolunteer Orientation Training volunteer training 2013
Nonprofit Volunteers: Minimizing the Risk
Minimizing legal exposure is important because volunteers’ acts are generally imputed to the nonprofit organization. Specific, written volunteer… more
Capacity BuildingStaff Training Risk Management 2013
ESL Conversation Circles - Training Overview
This Prezi slide presentation was developed to help train volunteer ESL Conversation group facilitators. (I found it easier to view on FIrefox than… more
Job Specific Volunteer Training ESL conversation circle, ESL 2013
In Lieu of Money, Toyota Donates Efficiency to New York Charity
This New York Times article provides an excellent example of a company providing their skilled volunteers to address the needs of a volunteer… more
Engaging High Impact Volunteers skilled, Skilled Volunteers 2013
The Importance of Using and Understanding Background Check Screening
This archived webinar was produced by "AL!VE" -- the Association of Leaders in Volunteer Engagement.
Volunteer Screening / InterviewingCapacity Building background checks, screening volunteers 2013
Volunteer Satisfaction Surveys: 10 Ways to Get it Right
Gathering candid opinions from your volunteers will help you gain insights around what you need to improve. Despite our best efforts, however,… more
Staff Training 2012
Practicing What We Preach: Volunteers Helping Us Too
One of the enduring mysteries of the volunteer management field is how often those who lead volunteer efforts do not build a team of volunteers to… more
Capacity BuildingEngaging High Impact VolunteersStaff Training 2012
Volunteer Orientation - Circulation - Huntington Beach, CA
Orientation slides used by Huntington Beach Public Library with volunteers in Circulation.
Materials HandlingJob Specific Volunteer TrainingVolunteer Orientation book shelving, Circulation 2012
Volunteer Orientation - Media Center - Huntington Beach, CA
Powerpoint slides used in orientation of Huntington Beach Public Library's Media Center volunteers.
Materials HandlingJob Specific Volunteer TrainingVolunteer Orientation Shelving 2012
Successful Volunteer Recruitment Strategies for Baby Boomers & Generations that Follow
This is a one hour archived webinar presented by Carla Lehn in February, 2012. Presenter slides and handouts are available at the link below.
Do you… more
Volunteer RecruitmentBaby BoomersEngaging High Impact VolunteersOn-line Volunteer Recruitment Volunteer Recruitment, Skilled Volunteers, Baby Boomers, Gen X, Millenials 2012