Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Getting Staff Buy-In for Volunteer Engagement
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (26.5 minutes)
Engaging Staff and Unions 2018
Can We Reject a Volunteer?
What do you do when someone applies to volunteer and you realize they will not work out? How can we justify rejecting anyone who steps forward and… more
Interviewing VolunteersStaff Training Fire, reject, complaints 2018
You Can't Fire Me, I'm a Volunteer!
This quick read from Blue Avocado focuses on addressing volunteer dissatisfaction points to the right way to handle disgruntled volunteers.
Staff Training Fire, disgruntled 2018
Building Capacity: Strategic Volunteer Engagement
In this Points of Light blog post, the point is made that organizations that build a culture of volunteerism, and purposefully embed volunteerism… more
Capacity BuildingStaff Training Strategic 2018
Grow Staff Volunteer Harmony
Tips from Energize Inc. on helping staff to work more productively with volunteers.
Engaging Staff and Unions staff buy-in 2018
How to Create Your Volunteer Program Budget
A format for developing a budget for your volunteer engagement service.
Staff TrainingCapacity Building budget justification 2018
GenerationOn Projects, Ideas and Resources
Looking for possible library volunteer projects for kids, teens and/or families? Check out GenerationOn's projects and resources to get some… more
Millennials Teens, family volunteering 2018
Why Should We Pay Attention to Volunteer Trends?
If we could see the coming volunteering trends, we could prepare for them, right? Thirty years ago, were there signs that volunteers wanted more… more
Capacity BuildingEngaging High Impact Volunteers trends, corporate 2018
Are You in a Volunteer Management Silo?
A classic piece by Susan Ellis describing why we need to get out of our comfort zone and expand our thinking once in a while.
Staff Training Professional Development 2017
Volunteers are the Reputational Assets Your Organization is Overlooking
A great reminder in a brief article by Erin Rebecca Spink.
Capacity BuildingStaff Training 2017
Small Library VolunteerMatch Success -- Johnson City TX
In this 4 & 1/2 minute video, Johnson City Texas Library Director, Maggie Goodman, shares her successful experience in posting a need for IT… more
Capacity BuildingEngaging High Impact VolunteersOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources rural, small, maker space, LinkedIn, VolunteerMatch 2017
Small Library VolunteerMatch Success Story - Brownwood Texas
In this 2 minute video, Brownwood Texas Library Director, Becky Isbell, shares her successful experience in posting a need for a skilled graphic… more
Capacity BuildingEngaging High Impact VolunteersOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources rural, Skilled Volunteers, VolunteerMatch 2017
Checklist to Minimize the Most Common Volunteer Risks
A good basic list of issues to consider and how to approach them.
Capacity BuildingStaff Training Risk Management 2016
Why Company Sponsored Volunteer Programs are Keeping Millennials Happy at Work
What motivates millennials to stay in a job is having an impact on corporate social responsibility.
Volunteer RecruitmentMillennials Millennials, high-impact volunteers, Recruitment 2016
Target Market Success Story: Teen Volunteer
This 5 minute success story is an interview with a library teen volunteer coordinator and one of her awesome teen volunteers talking about what makes… more
Millennials Teen 2015
Target Market Success Story: Volunteers with Full Time Jobs
Ever wonder how and why someone with a full time job would be willing and able to volunteer at the library? Here's a 5 minute video clip of one… more
Engaging High Impact Volunteers 2015
Virtual Volunteer - 4 minute interview
This 4 minute interview is with a volunteer who couldn't come to the library to volunteer, but still wanted to help with her high level social… more
Capacity BuildingStaff Training virtual volunteer 2015
Brave New World of Engaging Skilled Volunteers
Have you thought about how volunteers with specific skills could help ? This 50 minute webinar by VolunteerMatch and LinkedIn For Good to learn why… more
Volunteer RecruitmentCapacity BuildingMillennialsOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources VolunteerMatch, Volunteer Recruitment, LinkedIn 2015
Why Don't People Volunteer?
This brief article from PTO today discusses the importance of not only knowing why people volunteer, but why they don't.
Volunteer RecruitmentEngaging High Impact Volunteers Volunteer Recruitment, Motivation 2015
Library Volunteer Program Improvement Model
VolunteerMatch worked with the California State Library to develop this self-assessment tool for library volunteer engagement programs. Once you… more
Capacity BuildingVolunteerMatch Tools and Resources Assess, evaluation, program evaluation, planning 2015