Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Virtual Volunteers: Keys to Success and Sustainability
More and more organizations rely on a hybrid workforce – with staff and volunteers working on-site and on-line. More recently, engaging volunteers… more
Staff TrainingCapacity Building virtual volunteer 2022
Best Practices for Recruiting Online
Watch Jennifer Bennett, Training Manager from VolunteerMatch, in this February 2022 webinar about the key things you need to do to be sure your… more
On-line Volunteer RecruitmentVolunteerMatch Tools and Resources 2022
Social Media and Volunteer Engagement
Jennifer Bennett, Senior Training Manager for VolunteerMatch, presented this webinar for the Get Involved: Powered by Your Library initiative on… more
Capacity BuildingOn-line Volunteer Recruitment social media 2022
Live Online Discussion of Diversity Equity & Inclusion
California Library Volunteer Leaders: Live Open Online Discussion on Diversity Equity & Inclusion in Volunteer Engagement – This recorded webinar… more
Capacity BuildingStaff Training diversity, equity, inclusion, White Saviorism 2022
10 Must Have's for a Well-Crafted Volunteer Job Description
Great reminders about what every volunteer job description should contain.
Capacity BuildingStaff Training job descriptions, Position Descriptions 2022
Pushing Back on Privilege in Volunteerism
This is the recording of a one hour webinar presented by Sue Carter Kahl for the Get Involved initiative on May 12, 2022.
At its best, volunteerism… more
Capacity Building diversity, equity, inclusion, White Saviorism 2022
Questionnaire Design Tip Sheet - Harvard University
A tip sheet on question wording from the Harvard University Program on Survey Research.
Capacity BuildingStaff Training surveys 2021
Outdoor Programming and Outreach Best Practices - Oklahoma City OK
Developed by the Metropolitan Library System in Oklahoma City during the COVID-19 pandemic as a guide for staff.
Capacity Building outdoor, outreach, programming, COVID-19 2021
Measuring Success: Strategically Assess Your Volunteer Engagement Strategy
This one hour webinar was presented on April 28, 2021 by Jennifer Bennett, Senior Manager of Education and Training for VolunteerMatch as part of the… more
Staff TrainingVolunteerMatch Tools and Resources evaluation, Assess, Strategic, Webinar 2021
Recruit Volunteers Online: Find Your Next 20 COVID Superheroes with Smarter Strategy
The author describes three essential strategies needed to build a presence online that can recruit the ideal volunteers you need, those that are… more
On-line Volunteer Recruitment Recruitment, online recruitment 2021
Volunteers and the Law: Legal Considerations
A good summary of legal issues from Tobi Johnson & Associates, 2021.
Staff Training law, legal 2021
A Savior No One Needs: Unpacking and Overcoming the White Savior Complex
White savior complex is a term that’s used to describe white people who consider themselves wonderful helpers to Black, Indigenous and People of… more
Staff Training diversity, equity, inclusion 2021
Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong
A terrific brief article by Martin Cowling to help us find our way.
Capacity Building 2021
How to Write Volunteer Recruitment Messaging that Converts
Strategies to enhance your volunteer recruitment.
Capacity Building Recruitment, Volunteer Recruitment 2021
Closed Captioning Volunteer Job List - Cedar Rapids IA
During the global pandemic the Library shifted to sharing more programs online and wanted to ensure the programs were accessible to those who utilize… more
Job Specific Volunteer TrainingCapacity Building virtual, virtual volunteer, remote, closed captioning, COVID-19 2021
Co-Creating Racial Equity in Volunteer Engagement - MAVA
The Minnesota Alliance for Volunteer Advancement has been conducting research and education on race equity in volunteerism for 5 years. This is the… more
Staff Training diversity, equity, inclusion 2021
Where Do I Go From Here? Engage Volunteers in New Ways
Jennifer Bennett, CVA, Senior Manager of Education and Training for VolunteerMatch presented this webinar for the Get Involved Initiative on February… more
Staff TrainingCapacity Building Webinar 2021
22 Simple Tips for Managing Virtual Volunteers
Help with planning for, implementing and managing volunteers who work remotely.
Engaging High Impact VolunteersStaff Training virtual, virtual volunteer, remote 2021
Strategies for Attracting Today's Volunteers - DOVIA Sacramento Webinar
This archived webinar was presented by Carla Lehn for DOVIA Sacramento in February 2011. Learning Objectives for the session:
Participants in this… more
Staff TrainingOn-line Volunteer RecruitmentEngaging High Impact Volunteers Recruitment, online recruitment, Volunteer Job Description, Webinar 2021
Safety While Volunteering - COVID 19 Policies/Procedures - San Jose CA
Powerpoint presentation used by San Jose Public Library to share COVID-19 policies and procedures with volunteers.
Volunteer Orientation COVID-19 2021