Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Library Express - Frequently Asked Questions - Indianapolis IN
Prepared by the Indianapolis Public Library for their home delivery program, Library Express.
Job Specific Volunteer Training Homebound, Home delivery, delivery 2022
Ways to Appreciate Volunteers Without Centering Them as the Hero
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff Training recognition, diversity, equity, inclusion, White Saviorism, appreciation 2022
Memorializing Volunteer Experiences Without Harming the Community You Serve
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff Training social media, diversity, equity, inclusion, White Saviorism 2022
Tips for Communications and outreach that honor diversity, equity and inclusion
Nine tips for communication that can be used as a checklist.
Capacity BuildingStaff Training communications, diversity, equity, inclusion 2022
10 Must Have's for a Well-Crafted Volunteer Job Description
Great reminders about what every volunteer job description should contain.
Capacity BuildingStaff Training job descriptions, Position Descriptions 2022
Staff Training: Volunteer Vaccination Verification - San Jose CA
Training developed by San Jose Public Library for volunteer engagement staff at branches to learn how to do volunteer vaccine verifications in order… more
Staff Training COVID-19 2022
5 Tips for Recruiting Volunteers
Five recruitment tips for volunteer management consultant, Rob Jackson.
Capacity Building Recruitment 2022
Equity, Diversity, Inclusion and Belonging Resources - California State Library
This website of applicable materials was developed and is maintained by the California State Library.
Staff Training diversity, equity, inclusion, belonging 2022
Bringing Volunteers Back: “Re-Booting” as We Come Out of the Pandemic
This one-hour live online meeting was held on July 13, 2022 and features California library volunteer engagement leaders sharing their experiences… more
Capacity Building COVID-19 2022
The Virtual Volunteer Life Cycle: A Complete Guide
A good overall guide for recruiting, screening and managing remote volunteers.
Engaging High Impact VolunteersCapacity BuildingStaff Training virtual 2022
Questionnaire Design Tip Sheet - Harvard University
A tip sheet on question wording from the Harvard University Program on Survey Research.
Capacity BuildingStaff Training surveys 2021
Recruit Volunteers Online: Find Your Next 20 COVID Superheroes with Smarter Strategy
The author describes three essential strategies needed to build a presence online that can recruit the ideal volunteers you need, those that are… more
On-line Volunteer Recruitment Recruitment, online recruitment 2021
Outdoor Programming and Outreach Best Practices - Oklahoma City OK
Developed by the Metropolitan Library System in Oklahoma City during the COVID-19 pandemic as a guide for staff.
Capacity Building outdoor, outreach, programming, COVID-19 2021
Volunteers and the Law: Legal Considerations
A good summary of legal issues from Tobi Johnson & Associates, 2021.
Staff Training law, legal 2021
A Savior No One Needs: Unpacking and Overcoming the White Savior Complex
White savior complex is a term that’s used to describe white people who consider themselves wonderful helpers to Black, Indigenous and People of… more
Staff Training diversity, equity, inclusion 2021
Book to Action - Palo Alto City Library (CA)
Palo Alto's Book to Action page
Staff Training Book to action 2021
How to Write Volunteer Recruitment Messaging that Converts
Strategies to enhance your volunteer recruitment.
Capacity Building Recruitment, Volunteer Recruitment 2021
Book to Action - Whittier Public Library CA
Whittier Public Library's 2021 Book to Action project
Staff Training Book to action 2021
Co-Creating Racial Equity in Volunteer Engagement - MAVA
The Minnesota Alliance for Volunteer Advancement has been conducting research and education on race equity in volunteerism for 5 years. This is the… more
Staff Training diversity, equity, inclusion 2021
3 Tips for Finding New Board Members
Great advice for how to think about and plan for board member recruitment.
Capacity BuildingEngaging High Impact Volunteers boards, Trustees, Recruitment 2021