Training Materials | Get Involved! Resource Clearinghouse

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Keyword

Title	Keyword	Tags	Year
Professional Ethics in Volunteer Administration These handouts and powerpoint are from a webinar titled: "Sticky Situations: Applying Ethics to Your Work with Volunteers" presented by Katie… more	Staff Training	Ethics, CVA	2022
Service Enterprise & Libraries: Is it for you? This webinar was presented on July 27, 2022, and was presented by and based on the Points of Light Service Enterprise certification experiences of… more	Staff Training, Capacity Building	Service Enterprise, strategic planning	2022
Library Express - Frequently Asked Questions - Indianapolis IN Prepared by the Indianapolis Public Library for their home delivery program, Library Express.	Job Specific Volunteer Training	Homebound, Home delivery, delivery	2022
Bringing Volunteers Back: “Re-Booting” as We Come Out of the Pandemic This one-hour live online meeting was held on July 13, 2022 and features California library volunteer engagement leaders sharing their experiences… more	Capacity Building	COVID-19	2022
Tips for Communications and outreach that honor diversity, equity and inclusion Nine tips for communication that can be used as a checklist.	Capacity Building, Staff Training	communications, diversity, equity, inclusion	2022
Consequences of Good v. Bad Volunteer Experiences A brief article detailing a couple of ways to make your volunteers have a good experience, or to respond to situations where someone's had a bad… more	Staff Training		2022
5 Tips for Recruiting Volunteers Five recruitment tips for volunteer management consultant, Rob Jackson.	Capacity Building	Recruitment	2022
Sticky Situations: Applying Ethics to Your Work with Volunteers We all encounter ethical dilemmas in our daily work. But rarely do organizations focus on ethics related to volunteer engagement. This… more	Staff Training	Ethics	2022
The Virtual Volunteer Life Cycle: A Complete Guide A good overall guide for recruiting, screening and managing remote volunteers.	Engaging High Impact Volunteers, Capacity Building, Staff Training	virtual	2022
Volunteer Orientation and Training: The Ultimate Guide A 2022 article from Wild Apricot on what to consider when planning volunteer orientation and Training.	Capacity Building	volunteer training, orientation	2022
Preparing Co-Workers to Lead Volunteers Online and On Land Ideas for training staff to engage with volunteers.	Staff Training, Capacity Building	Staff Resistance, staff buy-in, staff training	2022
Rethinking Retention: Understanding Strategic Volunteer Relationships This one hour webinar was presented as part of the Get Involved: Powered by Your Library initiative on September 29, 2022 by Jennifer Bennett,… more	Capacity Building, Interviewing Volunteers	retention, attrition, Recruitment	2022
Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong A terrific brief article by Martin Cowling to help us find our way.	Capacity Building		2021
How to Write Volunteer Recruitment Messaging that Converts Strategies to enhance your volunteer recruitment.	Capacity Building	Recruitment, Volunteer Recruitment	2021
Closed Captioning Volunteer Job List - Cedar Rapids IA During the global pandemic the Library shifted to sharing more programs online and wanted to ensure the programs were accessible to those who utilize… more	Job Specific Volunteer Training, Capacity Building	virtual, virtual volunteer, remote, closed captioning, COVID-19	2021
Co-Creating Racial Equity in Volunteer Engagement - MAVA The Minnesota Alliance for Volunteer Advancement has been conducting research and education on race equity in volunteerism for 5 years. This is the… more	Staff Training	diversity, equity, inclusion	2021
Where Do I Go From Here? Engage Volunteers in New Ways Jennifer Bennett, CVA, Senior Manager of Education and Training for VolunteerMatch presented this webinar for the Get Involved Initiative on February… more	Staff Training, Capacity Building	Webinar	2021
22 Simple Tips for Managing Virtual Volunteers Help with planning for, implementing and managing volunteers who work remotely.	Engaging High Impact Volunteers, Staff Training	virtual, virtual volunteer, remote	2021
Strategies for Attracting Today's Volunteers - DOVIA Sacramento Webinar This archived webinar was presented by Carla Lehn for DOVIA Sacramento in February 2011. Learning Objectives for the session: Participants in this… more	Staff Training, On-line Volunteer Recruitment, Engaging High Impact Volunteers	Recruitment, online recruitment, Volunteer Job Description, Webinar	2021
Safety While Volunteering - COVID 19 Policies/Procedures - San Jose CA Powerpoint presentation used by San Jose Public Library to share COVID-19 policies and procedures with volunteers.	Volunteer Orientation	COVID-19	2021