Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Recruit Volunteers Online: Find Your Next 20 COVID Superheroes with Smarter Strategy
The author describes three essential strategies needed to build a presence online that can recruit the ideal volunteers you need, those that are… more
On-line Volunteer Recruitment Recruitment, online recruitment 2021
Volunteers and the Law: Legal Considerations
A good summary of legal issues from Tobi Johnson & Associates, 2021.
Staff Training law, legal 2021
A Savior No One Needs: Unpacking and Overcoming the White Savior Complex
White savior complex is a term that’s used to describe white people who consider themselves wonderful helpers to Black, Indigenous and People of… more
Staff Training diversity, equity, inclusion 2021
Online Book Sales & Research Training #1: Bookbinding Styles - Mesa AZ
The Mesa Public Library in Arizona utilizes volunteers to support their huge online booksale operation. This Training Outline is one of three shared… more
Job Specific Volunteer TrainingEngaging High Impact Volunteers online booksales 2020
The Ellis Archive - The Susan J. Ellis Foundation
The archive primarily consists of digitized documents from Susan J. Ellis' personal resource library. Focused on Susan’s passion -- the professional… more
Staff Training 2020
Designing Virtual Opportunities, Managing Remote Volunteers
This is a one hour webinar presented by Jennifer Bennett, CVA, Senior Manager of Education and Training at VolunteerMatch. I was presented and… more
Engaging High Impact VolunteersCapacity BuildingStaff Training virtual volunteer 2020
Recognizing Racism in Volunteer Engagement - MAVA
Important food for thought from the Minnesota Association for Volunteer Administration
Staff TrainingCapacity Building inclusive, racism, Recruitment, diversity 2020
Virtual Volunteer Orientation - San Jose CA
This online training was developed to introduce new volunteers to the San José Public Library and provide a basic overview of the volunteer policies… more
Engaging High Impact VolunteersCapacity Building virtual volunteer, virtual, orientation, Volunteer Orientation 2020
Systemic Exclusion in Volunteer Engagement
The vast majority of managers of volunteers absolutely abhor deliberate acts of racism and want to be more inclusive. Since they don’t engage in… more
Capacity BuildingStaff Training racism, inclusive, diversity, Recruitment 2020
Virtual Homework Help Coach Online Training - San Jose CA
During the 2020 COVID-19 pandemic, San Jose Public Library moved it's homework help program online. This is the online training they use to train the… more
Job Specific Volunteer Training Homework Help, COVID-19 2020
Writing Accurate & Useful Volunteer Position Descriptions
This one hour Get Involved webinar was presented on March 25, 2020 by Jennifer Bennett, CVA, Senior Manager of Education and Training with… more
Engaging High Impact VolunteersCapacity Building Position Descriptions, job descriptions 2020
Talking Racial Equity? Make Sure You Understand These 17 Words
A good list of terms to be familiar with from Technical.ly
Capacity BuildingStaff Training racism, inclusive, diversity 2020
Writing Accurate & Useful Volunteer Position Descriptions - Slides
These slides were used in the March 25, 2020 one hour Get Involved initiative webinar: "Writing Accurate & Useful Volunteer Position Descriptions… more
Capacity BuildingEngaging High Impact Volunteers job descriptions, Position Descriptions 2020
Fighting Racism Through Diverse and Inclusive Volunteer Engagement Programming (Part 1 of 2)
Thoughts on how to audit your own diversity, equity and inclusion strategy (DEI) in how you engage volunteers from Jerome Tennille, CVA, social good… more
Capacity BuildingStaff Training racism, diversity, Recruitment, inclusive 2020
Volunteer Safety Training - Orange CA
Powerpoint developed by the Orange Public Library during the 2020 Covid-19 pandemic to assist with training volunteers on safety procedures.
Volunteer Orientation COVID-19 2020
Volunteer Ethics & Risk Management: Should You Bring Volunteers In?
This blogpost on ethics and volunteer liability and risk management was prepared by Toby Johnson during the Covid-19 Pandemic of 2020. It serves as… more
Staff Training Risk Management, liability, Liability Waiver 2020
Volunteer COVID-19 Safety Guidelines - Cedar Rapids IA
General guidelines for volunteers returning to the library during the 2020 COVID-19 pandemic.
Capacity BuildingJob Specific Volunteer Training COVID-19 2020
Building Better COVID-Related Volunteer Roles
VolunteerPro's approach to re-tooling our volunteer engagement during COVID-19. Includes a template for a Quick-n-Dirty Needs Assessment.
Staff TrainingCapacity Building job descriptions, COVID-19, needs assessment 2020
Social Media & Blog Content Guidelines for Staff & Volunteers - CMBCL, OR
This document is used by Cedar Mill & Bethany Community Libraries to provide guidelines for staff and volunteers who are assisting with community… more
Engaging High Impact VolunteersJob Specific Volunteer TrainingStaff Training social media, blog 2020
"Holds Hunter" Volunteer COVID-19 Procedure Changes - Cedar Rapids IA
Procedural changes developed for volunteer "Hold Hunters" by the Cedar Rapids Iowa Public Library during 2020 COVID-19 Pandemic.
Capacity BuildingJob Specific Volunteer Training COVID-19 2020