All Resource Types Tagged "Staff Training"

Titlesort descending Annotation Keyword Tags Resource Type
Checklist to Minimize the Most Common Volunteer Risks A good basic list of issues to consider and how to approach them. Capacity Building, Staff Training Risk Management Training Materials
Controlling Complaint Conversations This quick read prvides quick tips to being a better listener and sorting through ‘provable facts’ from emotions and hearsay when a volunteer approaches you with a problem. Staff Training Complaint, problem, unhappy Training Materials
Demonstrating ROI in Volunteer Engagement You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your communities? Join Jennifer Rackow from The JFFixler Group for a one hour webinar and learn the kinds of results to look for, questions you can ask to uncover them, and considerations about who tells these stories about your library's investment in volunteer engagement. (60 minute archived webinar) Publicity and Promotion, Capacity Building, Staff Training ROI, evaluation, budget justification, Webinar Training Materials
Directory of Volunteer Engagement Professional Associations by Geographic Region Looking for a place to meet up with other volunteer engagement professionals for networking and problem solving? A list of DOVIAs (Directors of Volunteers in Agencies) and other similar groups around the country is maintained here, Capacity Building, Staff Training DOVIA, Professional Development, Professional Association Management Tool
Engaging the Volunteer of the Future This one-hour webinar by Jennifer Bennett of VolunteerMatch was archived on June 17, 2015: The age of one-size fits all volunteer engagement is coming to an end. This webinar will start with a review of some of the things that we know about what volunteers are looking for in an opportunity. It will then help you use this information to start designing volunteer opportunities and determining who is the “right” volunteer for your program. What You'll Learn: The trends that are influencing volunteer engagement and what that means for your program. How to create volunteer opportunities that match what volunteers are looking for now. How to take advantage of "word of mouth" recruitment by understanding what types of volunteers are right for your program. The role that social media can play in engaging the volunteer of the future. Baby Boomers, Engaging High Impact Volunteers, Millenials, Staff Training, VolunteerMatch Tools and Resources Training Materials
Engaging Volunteers from Diverse and Immigrant Communities The Minnesota Association for Volunteer Administration (MAVA) has developed a set of 8 strategies for creating a more inclusive volunteer program at your organization. These strategies serve as a starting point for volunteer engagement leaders who are seeking concrete next steps for better engaging volunteers from diverse and immigrant communities. Capacity Building, Staff Training diverse, inclusive, immigrant Training Materials
Engaging Volunteers in Leadership Positions- St. Helena Public Library- TLA50 Video St. Helena Public Library presentation on using boomer and older adult volunteers in leadership roles to expand adult programming and build library capacity on a very limited budget. Baby Boomers, Capacity Building, Staff Training Video, adult volunteers, adult programming Training Materials
ESL Conversation Circles Toolkit This wiki from settlementatwork.org could be useful for staff designing and implementing ESL Conversation Circles, and also for training ESL Conversation Circle volunteers. Job Specific Volunteer Training, Staff Training Training Materials
Gaining Staff Buy-In for Volunteer Engagement This chart created by Carla Lehn identifies the common reasons that staff are resistant to the idea of engaging volunteers in their work, and suggests some strategies to overcome them. Capacity Building, Staff Training staff buy-in Training Materials
Getting Staff Buy-In for Volunteer Engagement - San Jose Tips for successfully gaining Staff Buy-In for Volunteer Engagement developed by San Jose Public Library. Engaging Staff and Unions, Staff Training Training Materials

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