Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Engaging the Volunteer of the Future
This 1 hour webinar was presented by Jennifer Bennett, Education & Training Director for VolunteerMatch.
In this webinar you’ll learn to: ~… more
Capacity BuildingStaff TrainingMillennials Millenials 2024
Engaging Pro Bono & Skills-Based Volunteers Webinar
This one hour webinar was presented for a library audience by Jennifer Bennett, CVA, Senior Manager of Education and Training at VolunteerMatch on… more
Engaging High Impact Volunteers Skilled Volunteers, Pro Bono, Webinar 2020
Engaging People with Disabilities
Links to resources on this topic available from Volunteer Canada.
 
Capacity BuildingStaff Training disabilities, inclusive 2024
Engagement as a Path to Inclusion and Justice
This brief article from Beth Steinhorn at VQ Strategies outlines 4 questions we can all ask ourselves for developing and implementing a plan that… more
Capacity BuildingStaff Training inclusive, racism, diversity 2020
Do's and Don'ts of Supervising Library Volunteers
This July 2019 article from Public Libraries Online provides an excellent overview of working with volunteers in large and small libraries.
Capacity BuildingStaff Training supervision 2019
Disability Etiquette: Tips on Interacting with People with Disabilities
A pamphlet created by the United Spinal Association.
Staff Training disabilities, diversity, equity, inclusion 2015
Disability Awareness and Inclusive Behaviors
This is a section of another publication that provides some great guidance. It starts on Page 9 of "Serving Patrons with Disabilities in Small and… more
Staff Training inclusive, inclusion, disabilities 2024
Dewey? Sure we Do - San Bernardino County Library
Introduction to Dewey Decimal system for volunteer training.
Job Specific Volunteer Training Dewey, Shelving, Training 2011
Dewey Quiz Answers - San Bernardino County
Answers to quiz used in training for shelving volunteers. See also, "Dewey Decimal Quiz," and "Do We Dewey? Sure We Do"
Job Specific Volunteer Training Dewey, Shelving, Training 2011
Dewey Decimal Quiz - San Bernardino County Library
Quiz used in training for shelving volunteers. See also, "Dewey Quiz Answers," and "Do We Dewey? Sure We Do"
Job Specific Volunteer Training Dewey, Shelving, Training 2011
Developing Training Programs for Volunteers
The Who, What, How and Why of designing training programs for volunteers from the Community Toolbox.
Job Specific Volunteer TrainingVolunteer Orientation Training volunteer training 2013
Developing a Successful Intern Program
Interns can be a godsend to any nonprofit. Depending on their background, they may be as valuable as paid staff and their main goals are typically… more
Staff TrainingCapacity Building intern, internship 2020
Designing Volunteer Training in Niche Academy
This webinar was presented on March 27, 2024 by Join us to hear Jessica Link, Library Volunteer Supervisor, Cedar Rapids Public Library (Iowa) and… more
Staff TrainingVolunteer OrientationJob Specific Volunteer Training Niche Academy, orientation, Training 2024
Designing Virtual Opportunities, Managing Remote Volunteers
This is a one hour webinar presented by Jennifer Bennett, CVA, Senior Manager of Education and Training at VolunteerMatch. I was presented and… more
Engaging High Impact VolunteersCapacity BuildingStaff Training virtual volunteer 2020
Demonstrating ROI in Volunteer Engagement
You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your… more
Publicity and PromotionCapacity BuildingStaff Training ROI, evaluation, budget justification, Webinar 2011
Demographic Trends Shaping America and Service
Beth Steinhorn of VQ Strategies takes 2018 Pew Research results and extrapolates them for volunteer engagement professionals by addressing the… more
Capacity BuildingMillennials 2018
Creating One-Time, Short-Term Group Volunteering Activities
Great ideas for two-hour-, half-day or one-day, one-time group volunteering activities that could be used to engage workplace volunteer groups,… more
Staff Training groups, corporate 2020
Creating Innovative Volunteer Recognition Strategies
This webinar was presented for the Get Involved initiative by Jennifer Bennett, Director of Education and Training at VolunteerMatch on April 19,… more
Staff Training recognition 2023
Creating a Community-Centered Volunteer Orientation
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff TrainingVolunteer Orientation diversity, equity, inclusion, White Saviorism, white supremacy, orientation, Training 2022
COVID-19 Safety Protocols Training Powerpoint - Gail Borden PL, IL
This powerpoint was developed by the Gail Borden Public Library in Illinois to as part of its training for volunteers about safety issues and… more
Capacity Building COVID-19 2020