Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

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Getting Staff Buy-In for Volunteer Engagement
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (26.5 minutes)
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2018
VolunteerMatch Re-Posting Tutorial
Reposting is THE MOST IMPORTANT step you can take to get your opportunities noticed on VolunteerMatch. Why? Because VolunteerMatch searches are displayed with the most recently posted opportunities at the top! Keep your listings from being lost on page 7 or 8 of your potential volunteers' search results -- the closer to the top they are, the easier they will be to find! And it takes only seconds to do!
2018
Getting the Highest Visibility on VolunteerMatch – How to RePost Your Listing
Keeping your volunteer opportunity near the top of the list in your zipcode is critical to keep it visible to potential volunteers. One of the Premium Tools you have is called RePosting – one click brings your opportunity up to the top of the search results. You can RePost every day or more than once a day if you need to.
Tags: RePost
2018
From Management to Engagement: Skilled Volunteers in Public Libraries
This one hour webinar -- From Management to Engagement: Skilled Volunteers in Public Libraries -- was produced by the Texas State Library, and presented by Carla Lehn, and library directors from the small communities of Johnson City and Brownwood Texas, sharing their experiences recruiting and engaging skilled volunteers. You may watch the recording and download the powerpoint and handouts here: https://onlinetraining.tsl.texas.gov/course/view.php?id=34 NOTE: Texas provides CE credit including a printed certificate of completion for viewing the recording and accessing the material.
2017
VolunteerMatch "Tour" - with Carla Lehn
This is a recording of an online meeting "Tour" provided for California library participants on August 18, 2017. You can both hear Carla talking and see what she's doing on her desktop as she gives you a tour of how VolunteerMatch works, and provides some tips and tricks to help you make the most of your VolunteerMatch account. It's about 40 minutes long.
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2017
Volunteers are the Reputational Assets Your Organization is Overlooking
A great reminder in a brief article by Erin Rebecca Spink.
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2017
How an Old Interview Approach Increased Volunteer Retention Rate by 30%
Elisa Kosarin of Twenty Hats describes Behavior-based interviewing, and how its implementation in her situation helped to increased the quality of her volunteers, and their retention rate.
2017
ESL Conversation Circles Toolkit
This wiki from settlementatwork.org could be useful for staff designing and implementing ESL Conversation Circles, and also for training ESL Conversation Circle volunteers.
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2017
A Different Kind of Volunteer Work: More companies are encouraging empoloyees to donate their professional expertise
This brief September, 2017 Wall Street Journal article speaks to societal factors leading to the increase in corporate pro bono programs.
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2017
How to Turn Away Volunteers and Still Have an OK Day
In this August, 2017 article, Elisa Kosarin shares her basics for making this difficult experience manageable.
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2017

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