Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

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Want to Write a Volunteer Program Annual Report? Here's How to Start
VolunteerMatch blog guest post by Elisa Kosarin. This post originally appeared on Twenty Hats. Your volunteers tell a compelling story. It’s time to share it.
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2019
Serving with a Purpose Flyer - 2019
Thursday, May 23, 2019 ● 9 am—4 pm A gathering for Friends, Trustees, Foundations and the staff who support them! The Ontario Convention Center ● 2000 E.
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2019
Arizona's Buckeye Library Shares it's Experience with Get Involved
In this 6 minute video, Krista Cornish, Buckeye Library's (AZ) Volunteer Engagement Coordinator shares her library's experience and best practices learned through her participation in the Get Involved: Powered by Your Library initiative.
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2019
Controlling Complaint Conversations
This quick read prvides quick tips to being a better listener and sorting through ‘provable facts’ from emotions and hearsay when a volunteer approaches you with a problem.
Keywords: Staff Training
2019
Shelving with Dewey - Illinois
This 1 hour self-paced course from LibraryU, a program of the Illinois State Library and the regional library systems is archived by WebJunction. It provides a great introduction for any library staff, assistants or volunteer needing to learn how to shelve items by the Dewey Decimal Classification (DDC) system. One of the most time-consuming tasks for library staff is training assistants and volunteers about classification systems and how to properly shelve materials. Few tasks are more vital for shelf maintenance and patron access.
2019
Recruitment Success Story - Flagstaff Arizona
In this 4 minute video, Claudine from the Flagstaff library talks about her successes in finding a volunteer to serve as her assistant volunteer engagement coordinator, and in implementing online booksales with volunteers which has translated into thousands of dollars for the library.
2019
Volunteer Appreciation Guide
is Volunteer Appreciation Guide is a free resource developed by Wild Apricot to offer tips and advice for volunteer programs just getting started with or looking to refresh their volunteer recognition planning and procedures.
2019
Gaining Staff Buy-In for Volunteer Engagement
This chart created by Carla Lehn identifies the common reasons that staff are resistant to the idea of engaging volunteers in their work, and suggests some strategies to overcome them.
2018
VolunteerMatch Re-Posting Tutorial
Reposting is THE MOST IMPORTANT step you can take to get your opportunities noticed on VolunteerMatch. Why? Because VolunteerMatch searches are displayed with the most recently posted opportunities at the top! Keep your listings from being lost on page 7 or 8 of your potential volunteers' search results -- the closer to the top they are, the easier they will be to find! And it takes only seconds to do!
2018
Where Do I Go From Here? Engage Volunteers in New Ways
This one hour archived webinar was presented by Jennifer Bennett from VolunteerMatch on October 24, 2018. It focuses on: How long do volunteers usually stay with your program? Do you struggle with keeping them interested, involved and engaged?
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2018

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