Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

Title Yearsort ascending
Arizona's Buckeye Library Shares it's Experience with Get Involved
In this 6 minute video, Krista Cornish, Buckeye Library's (AZ) Volunteer Engagement Coordinator shares her library's experience and best practices learned through her participation in the Get Involved: Powered by Your Library initiative.
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2019
Controlling Complaint Conversations
This quick read prvides quick tips to being a better listener and sorting through ‘provable facts’ from emotions and hearsay when a volunteer approaches you with a problem.
Keywords: Staff Training
2019
Grow Staff Volunteer Harmony
Tips from Energize Inc. on helping staff to work more productively with volunteers.
2018
VolunteerMatch "Tour" with Carla Lehn
This is a recording of an online meeting "Tour" provided for library participants on May 10, 2018. You can both hear Carla talking and see what she's doing on her desktop as she gives you a tour of how VolunteerMatch works, and provides some tips and tricks to help you make the most of your VolunteerMatch account. It's about 50 minutes long.
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2018
Volunteer Background Checks: Giving Back without Giving Up on Privacy
How do nonprofit organizations screen volunteers? There are several options. The choices depend largely on the volunteer job involved and the organization’s policy as to what information is necessary to “clear” the candidate. Almost certainly, a volunteer background check will include a criminal history check. To find out whether an applicant or volunteer has a criminal past, a nonprofit organization may have access to state and federal criminal history repositories. Organizations may also employ professional background screening companies.
2018
GenerationOn Projects, Ideas and Resources
Looking for possible library volunteer projects for kids, teens and/or families? Check out GenerationOn's projects and resources to get some ideas. You'll need to set up a free account to access these materials -- the ideas are worth it!
Keywords: Millenials
2018
Three Things We Know About Engaging Millennials in Your Cause
A quick read on what Millennials are interested in to help you in your recruitment efforts.
Keywords: Millenials
2018
Success with Skills-Based Volunteers
A quick read guest post on VolunteerMatch's blog by Carla Lehn summarizing key elements of getting skilled volunteers engaged with your organization.
2018
Can We Reject a Volunteer?
What do you do when someone applies to volunteer and you realize they will not work out? How can we justify rejecting anyone who steps forward and raises their hand? Because, as much as we want every person who even mutters the word “volunteering” to succeed, we need volunteers who will make a positive impact on our missions. Here's a quick read with some great ideas and guidance on this topic.
2018
You Can't Fire Me, I'm a Volunteer!
This quick read from Blue Avocado focuses on addressing volunteer dissatisfaction points to the right way to handle disgruntled volunteers.
Keywords: Staff Training
2018

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