Management Tools

Find applications, agreement forms, handbooks, training and orientation manuals and other tools here.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
3 Ways to Recognize Volunteers
Volunteer appreciation can be tough, because not all volunteers like to be thanked in the same way. Here are three great ideas to make your "… more
Volunteer Recognition recognition 2015
Volunteer Recognition: Just Say No To Years of Service Awards
In this 15 minute podcast, Carol Dixon, Director of Mission Services & Volunteer Resources at Providence Health Care, draws on over 35 years in… more
Volunteer Recognition recognition 2015
Homebound Delivery Recruitment Brochure - Orange, CA
Brochure used by the Orange Public Library to recruit both volunteers and patrons in need of the home delivery service.
Publicity and PromotionVolunteer Recruitment 2015
Teen Tech-xPert Volunteer Application - Torrance, CA
Torrance Public Library's Teen Tech-xPert program's volunteer application.
Teen Volunteer Applications 2014
VolunteerMatch/LinkedIn Recruitment Partnership Instructions
VolunteerMatch and LinkedIn have teamed up to use both of their vast networks to help us recruit high skilled volunteers! Here’s how it works:
• If… more
Volunteer RecruitmentVolunteerMatch Recruitment, online recruitment 2014
Volunteer Reference Check Questions - California State Library
Volunteer reference check questions used by the California State Library -- approved by their HR Department
Volunteer HandbooksVolunteer Screening / Interviewing reference check 2014
Challenging the Status Quo: Rethinking the Value of Volunteers
What if the way nonprofits and companies are currently engaging volunteers is all wrong? How can we make sure we’re strategically involving the core… more
Strategic PlanningCapacity BuildingEngaging Staff and Unions 2014
Whom Don't We Ask to Volunteer?
We all know the common wisdom (backed up by research, actually) that the number one reason people volunteer or give money is because they were asked… more
Volunteer Recruitment Recruitment 2014
Confidentiality of Customer Records Form - Ontario, California
This document from the Ontario City Library states their Confidentiality policy for Customer Records, and provides a space for both employees and… more
Confidentiality PoliciesVolunteer Handbooks Confidentiality Forms 2014
Volunteer Confidentiality Agreement - Santa Clarita, CA
This is the Santa Clarita Library's document that all volunteers sign to assure protection of library patrons' right to privacy.
Confidentiality PoliciesVolunteer Handbooks Confidentiality 2014
Developing Volunteer Orientation Programs
This section of "The Community Toolbox" will help you think through and design your organizational orientation for volunteers.
Volunteer Orientation Volunteer Orientation, volunteer training 2013
Volunteer Application - Oakland, CA
Volunteer Application form used by Oakland Public Library. Includes a liability waiver and confidentiality statement for the volunteer to sign.
Adult Volunteer Applications Form, Liability Waiver, Confidentiality Statement 2013
ESL Conversation Club Kit - San Jose, CA
ESL Conversation Club Kit. Developed by the San Jose Public Library, this “kit” is available for volunteer facilitators to use each time they come… more
Job Specific Volunteer Training interview 2013
Targeted Recruitment Plan
You want the perfect volunteer for each position -- don't settle for someone who's not right for the job. Instead of passive recruitment -- I.e., "… more
Volunteer Recruitment Template, job descriptions, Volunteer Recruitment 2013
Reference Check Questions - Oakland Public Library, CA
Checking References on potential volunteers? Here’s a list of Reference Check questions you can use in your phone calls developed by the Oakland… more
Volunteer RecruitmentVolunteer Screening / Interviewing reference check 2013
Teen Volunteer Application - Oakland Public Library, CA
Teen Volunteer Application -- includes Permission form for parent/guardian signature.
Teen Volunteer Applications Teen, Application, Form 2013
Staff Volunteer Application - Oceanside, CA
Some libraries allow their staff to volunteer at the library, and some don't. Oceanside does allow it under certain circumstances, and this is… more
Adult Volunteer Applications 2013
Volunteer Exit Interview Example
Without a library example of a volunteer Exit Interview, we found this one which can be used as an initial template.
Staff Guides for Working with VolunteersVolunteer Handbooks Volunteer Recognition 2013
Interviewing Resources
A great assortment of resources to assist with your volunteer interviewing and screening practices.
Interviewing Volunteers interview, screening 2013
Youth Volunteer Application - Huntington Beach, CA
This Youth Vlunteer Application from Huntington Beach includes information for the adult, and requires an adult signature.
Teen Volunteer Applications teen volunteers, youth volunteers, Application, forms 2013