Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Mirror, Mirror on the wall - The role of self-awareness in equity work
Take a moment to read this very brief article about how to be more self aware while doing equity work.
Staff Training diversity, equity, inclusion 2023
5 Myths About Volunteer Engagement
Beth Steinhorn, President of VQ Volunteer Strategies prepared a 4 - 5 minute YouTube video on each of her top 5 Volunteer Engagement Myths. They can… more
Staff Training myths 2023
Book To Action - Solano County CA
Solano County Library's 2023 Book to Action project
Staff Training 2023
Volunteer Recognition Ideas
Sixty volunteer appreciation ideas from Keela.com
Staff Training recognition 2023
Gamifying Volunteer Training
Do volunteers cringe when you bring up the subject of training? The author argues that gamifying volunteer training can be an effective way to build… more
Volunteer Orientation, Job Specific Volunteer Training, Staff Training Gamifying, Gamification 2023
Up Your Game with Skills-Based Volunteering
A discussion of skills-based volunteering which can be provided through specialized volunteer-matching organizations.
Staff Training, Capacity Building Skilled Volunteers 2023
Makerspace Volunteer Training Examples
Many thanks for these Makerspace Volunteer Training Examples – from San Mateo County Libraries – Check out their online training for maker volunteers… more
Job Specific Volunteer Training maker space, Niche Academy, online training 2023
When and Where to Use Volunteer Replacement Rates (Or Not) for Volunteer Value
In this 2023 blog post, Dr. Sue Carter Kahl thoughtfully discusses the pros and cons of using volunteer dollar values. The most common forms of wage… more
Staff Training ROI, Return on Investment 2023
Talking racial equity? Make sure you understand these 17 words
A shared vocabulary is the necessary first step for discussing racial equity. This glossary of terms might be helpful.
Capacity Building, Staff Training diversity, equity, inclusion 2023
It's Spring: Let's Renew/Reinvigorate/Revamp Volunteer Engagement
This one-hour live online meeting was held on April 20, 2023 and features library volunteer engagement leaders sharing their thoughts on how to… more
Staff Training Recruitment, job descriptions, recognition 2023
Volunteer Matching: Finding the Right Role for Every Volunteer
Fitting each volunteer with the right role is critical to success.
Engaging High Impact Volunteers, Capacity Building, Staff Training job descriptions, placement, onboarding, interview 2023
Activating the Power of Strategic Volunteer Engagement for a Better World
Driven by the power of volunteer energy and grounded in comprehensive research, the Initiative for Strategic Volunteer Engagement  launched to… more
Capacity Building Strategic, fund development 2023
An Introduction to Ethics for the Volunteer Engagement Profession
Katie Campbell, former Executive Director of the CCVA (Council for Certification in Volunteer Administration) and Ethics Editor Erin Spink introduce… more
Staff Training Ethics 2023
New Volunteer Manager's ToolKit
This one hour webinar recording was presented for the Get Involved initiative by Jennifer Bennett, Director of Education and Training at… more
Staff Training, Capacity Building toolkit 2023
Research and Case Studies Regarding Virtual Volunteering
Research on virtual volunteering compiled and updated in March 2022 by Jayne Cravens of Coyote Communications.
Capacity Building, Engaging High Impact Volunteers virtual, virtual volunteer 2022
Privilege, Bias and Microaggressions
On Aug 25, 2022 Points of Light and the Minnesota Association for Volunteer Administration led a conversation exploring identity, privilege, bias and… more
Capacity Building, Staff Training privilege, bias, microaggression, diversity, equity, inclusion 2022
Recruiting Local Volunteers to Increase Diversity Among the Ranks
This blog post by Jayne Cravens provides some ideas for expanding diversity among your volunteers. Includes a number of links to related topics as… more
Staff Training diversity, equity, inclusion, Recruitment 2022
First Day Volunteer Orientation Checklist - Kitchener Public Library
This checklist is used by the Kitchener Public Library for a volunteer's first day of orientation/training.
Volunteer Orientation checklist, orientation, Training 2022
QuickStart Guide for New Volunteers
Not a library, but a lovely example to get ideas from.
Volunteer Orientation orientation, handbook 2022
Virtual Volunteers: Keys to Success and Sustainability
More and more organizations rely on a hybrid workforce – with staff and volunteers working on-site and on-line. More recently, engaging volunteers… more
Staff Training, Capacity Building virtual volunteer 2022