Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Equity Diversity Inclusion & Antiracism Toolkit - Oregon Library Association
Toolkit developed by the Oregon Library Association in 2020.
Staff Training equity, diversity, inclusion 2020
Adopt-A-Shelf Job List - Cedar Rapids Public Library IA
This is the Job List for volunteers who "Adopt-A-Shelf" at the Cedar Rapids Iowa Public Library.  A related document is the Adopt-A-Shelf… more
Job Specific Volunteer Training Shelving 2020
Why Diversity, Equity and Inclusion Matter for Nonprofits
This article from the National Council of Nonprofits not only describes the issue, but suggests ways to start making changes, and provides a number… more
Capacity BuildingStaff Training racism, diversity, inclusion 2020
NextGen Nexus: Moving Beyond Awareness
This article answers the question: How do we build awareness about our issue among young Americans?
Millennials Gen Z 2020
Book Drop Helper and Sorter Training - Boulder CO
This powerpoint training was created for Book Drop Helper and Sorter Volunteers returning to service during COVID-19. In addition to this powerpoint… more
Job Specific Volunteer TrainingCapacity Building COVID-19, Book Drop 2020
What Do Volunteers Want?
This article discusses the importance of following up with volunteers -- keeping them in the loop through good communication.
Capacity BuildingEngaging High Impact Volunteers communications, followup 2020
Book Drop Helper and Sorter Training Video #1 - Boulder CO
This video was created as a portion of the training for Book Drop Helper and Sorter Volunteers returning to service during COVID-19. The training… more
Job Specific Volunteer Training COVID-19, Book Drop 2020
COVID-19 Safety Protocols Training Powerpoint - Gail Borden PL, IL
This powerpoint was developed by the Gail Borden Public Library in Illinois to as part of its training for volunteers about safety issues and… more
Capacity Building COVID-19 2020
Book Drop Helper and Sorter Training Video #2 - Boulder CO
This video was created as a portion of the training for Book Drop Helper and Sorter Volunteers returning to service during COVID-19. The training… more
Job Specific Volunteer TrainingCapacity Building COVID-19, Book Drop 2020
Are Young People Replacing Older People as the Key Volunteering Group?
A brief look at volunteering trends and key takeaways during COVID-19.
Baby BoomersCapacity BuildingMillennialsStaff Training COVID-19, generations, Millennials 2020
Homebound Delivery Volunteer Safety Requirements Sign-Off Sheet - Boulder CO
This list of safety requirements was created for Boulder Colorado Homebound Delivery volunteers returning to service during COVID-19. The volunteer… more
Job Specific Volunteer TrainingCapacity Building Homebound, COVID-19 2020
Skills Based Volunteerism 201: Project Scoping and Planning
This 1 hour archived webinar on preparing for skills-based volunteerism was presented by Serve Ohio in January 2020.
Engaging High Impact VolunteersCapacity BuildingStaff Training Skilled Volunteers, Skills Based Volunteers, high-impact volunteers 2020
Tech Made Easy - Instructional Guides (Includes Zoom)
These new Tech Guides are now available for public use. They contain step-by-step instructions on how to teach seniors, who are often late-tech… more
Capacity BuildingJob Specific Volunteer Training tech coach, tech tutor 2020
Virtual Volunteer Orientation - San Jose CA
This online training was developed to introduce new volunteers to the San José Public Library and provide a basic overview of the volunteer policies… more
Engaging High Impact VolunteersCapacity Building virtual volunteer, virtual, orientation, Volunteer Orientation 2020
The Ellis Archive - The Susan J. Ellis Foundation
The archive primarily consists of digitized documents from Susan J. Ellis' personal resource library. Focused on Susan’s passion -- the… more
Staff Training 2020
Virtual Homework Help Coach Online Training - San Jose CA
During the 2020 COVID-19 pandemic, San Jose Public Library moved it's homework help program online. This is the online training they use to train the… more
Job Specific Volunteer Training Homework Help, COVID-19 2020
Recognizing Racism in Volunteer Engagement - MAVA
Important food for thought from the Minnesota Association for Volunteer Administration
Staff TrainingCapacity Building inclusive, racism, Recruitment, diversity 2020
Volunteer Safety Training - Orange CA
Powerpoint developed by the Orange Public Library during the 2020 Covid-19 pandemic to assist with training volunteers on safety procedures.
Volunteer Orientation COVID-19 2020
Systemic Exclusion in Volunteer Engagement
The vast majority of managers of volunteers absolutely abhor deliberate acts of racism and want to be more inclusive. Since they don’t engage in… more
Capacity BuildingStaff Training racism, inclusive, diversity, Recruitment 2020
Building Better COVID-Related Volunteer Roles
VolunteerPro's approach to re-tooling our volunteer engagement during COVID-19. Includes a template for a Quick-n-Dirty Needs Assessment.
Staff TrainingCapacity Building job descriptions, COVID-19, needs assessment 2020