Training Materials | Get Involved! Resource Clearinghouse

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Keyword

Title	Keyword	Tags	Year
Tips for Communications and outreach that honor diversity, equity and inclusion Nine tips for communication that can be used as a checklist.	Capacity Building, Staff Training	communications, diversity, equity, inclusion	2022
Equity, Diversity, Inclusion and Belonging Resources - California State Library This website of applicable materials was developed and is maintained by the California State Library.	Staff Training	diversity, equity, inclusion, belonging	2022
Bringing Volunteers Back: “Re-Booting” as We Come Out of the Pandemic This one-hour live online meeting was held on July 13, 2022 and features California library volunteer engagement leaders sharing their experiences… more	Capacity Building	COVID-19	2022
5 Tips for Recruiting Volunteers Five recruitment tips for volunteer management consultant, Rob Jackson.	Capacity Building	Recruitment	2022
VolunteerMatch "Tour" This is a recording of an online meeting "Tour" provided for incoming AmeriCorps members attached to California Library Literacy Services in December… more	VolunteerMatch Tools and Resources, Staff Training, On-line Volunteer Recruitment	VolunteerMatch, Skilled Volunteers, skilled, virtual, virtual volunteer	2022
Professional Ethics in Volunteer Administration These handouts and powerpoint are from a webinar titled: "Sticky Situations: Applying Ethics to Your Work with Volunteers" presented by Katie… more	Staff Training	Ethics, CVA	2022
Consequences of Good v. Bad Volunteer Experiences A brief article detailing a couple of ways to make your volunteers have a good experience, or to respond to situations where someone's had a bad… more	Staff Training		2022
The Virtual Volunteer Life Cycle: A Complete Guide A good overall guide for recruiting, screening and managing remote volunteers.	Engaging High Impact Volunteers, Capacity Building, Staff Training	virtual	2022
Survey Design: The Top 10 Best Practices to Maximize Your Results Survey design is extremely important as it can make or break your survey's completion rate. This article reviews some survey design fundamentals, and… more	Capacity Building, Staff Training	surveys	2022
Volunteer Orientation and Training: The Ultimate Guide A 2022 article from Wild Apricot on what to consider when planning volunteer orientation and Training.	Capacity Building	volunteer training, orientation	2022
Online Book Sale Operation - Mesa AZ The link below to a 10 minute video will introduce you to the Mesa Public Library's amazing online booksale operation (about $100,000/year) which is… more	Engaging High Impact Volunteers, Capacity Building, Job Specific Volunteer Training	online booksales, Friends, Friends of the Library, Booksales	2022
Sticky Situations: Applying Ethics to Your Work with Volunteers We all encounter ethical dilemmas in our daily work. But rarely do organizations focus on ethics related to volunteer engagement. This… more	Staff Training	Ethics	2022
Fun Volunteer Teambuilding Activities That Will Keep Your Remote Team Engaged This article from Tobi Johnson about Volunteer Team Building activities includes instructions for both in-person and virtual activities.	Capacity Building, Engaging High Impact Volunteers	team building	2022
Changing the Frame: Civic Engagement Through A Racial Equity Lens Since Robert Putnam’s book Bowling Alone: America’s Declining Social Capital came out in 2000, policymakers, nonprofit funders, and pundits have sent… more	Capacity Building, Staff Training	diversity, equity, inclusion	2022
Preparing Co-Workers to Lead Volunteers Online and On Land Ideas for training staff to engage with volunteers.	Staff Training, Capacity Building	Staff Resistance, staff buy-in, staff training	2022
Research and Case Studies Regarding Virtual Volunteering Research on virtual volunteering compiled and updated in March 2022 by Jayne Cravens of Coyote Communications.	Capacity Building, Engaging High Impact Volunteers	virtual, virtual volunteer	2022
First Day Volunteer Orientation Checklist - Kitchener Public Library This checklist is used by the Kitchener Public Library for a volunteer's first day of orientation/training.	Volunteer Orientation	checklist, orientation, Training	2022
Privilege, Bias and Microaggressions On Aug 25, 2022 Points of Light and the Minnesota Association for Volunteer Administration led a conversation exploring identity, privilege, bias and… more	Capacity Building, Staff Training	privilege, bias, microaggression, diversity, equity, inclusion	2022
Virtual Volunteers: Keys to Success and Sustainability More and more organizations rely on a hybrid workforce – with staff and volunteers working on-site and on-line. More recently, engaging volunteers… more	Staff Training, Capacity Building	virtual volunteer	2022
QuickStart Guide for New Volunteers Not a library, but a lovely example to get ideas from.	Volunteer Orientation	orientation, handbook	2022