Training Materials
Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.
NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.
Title | Keyword | Tags | Year |
---|---|---|---|
Volunteer Satisfaction Surveys: 10 Ways to Get it Right
Gathering candid opinions from your volunteers will help you gain insights around what you need to improve. Despite our best efforts, however,… more |
Staff Training | 2012 | |
VolunteerMatch Learning Center
This is the link to VolunteerMatch's online learning center. Check here for free webinars and other learning resources. |
VolunteerMatch, VolunteerMatch Tools and Resources | Recruitment, online recruitment | 2012 |
Putting Corporate Volunteers to Work
This one-hour webinar (2012) presents evaluation points to help volunteer managers determine if their program is ready to engage, or expand the use… more |
Volunteer Recruitment, VolunteerMatch, Engaging High Impact Volunteers, VolunteerMatch Tools and Resources | business partnerships, group volunteering, corporate relations | 2012 |
"Applying for a Job Online" Powerpoint Training - Huntington Beach
This powerpoint presentation was created for a high skilled volunteer to deliver training to library patrons on "Applying for Job Online." |
Job / Employment Coach, Engaging High Impact Volunteers, Job Specific Volunteer Training | job coach, Training | 2012 |
"E-mail Basics" Powerpoint Training - Huntington Beach
This powerpoint presentation was created for a high skilled volunteer to deliver training to library patrons on "E-Mail Basics." |
Engaging High Impact Volunteers, Job Specific Volunteer Training | tech coach, Training | 2012 |
Practicing What We Preach: Volunteers Helping Us Too
One of the enduring mysteries of the volunteer management field is how often those who lead volunteer efforts do not build a team of volunteers to… more |
Capacity Building, Engaging High Impact Volunteers, Staff Training | 2012 | |
Getting Management Buy In for Volunteers
Volunteerism consultant Susan Ellis gives tips for staff on steps to take to get management on board with and supportive of the volunteer program. |
Engaging Staff and Unions | 2011 | |
Adult Literacy Students Giving Back
In this 5- minute video, be inspired by adult literacy students in San Jose who are giving back to their community. |
Engaging High Impact Volunteers | adult literacy, Video | 2011 |
What Leaders of Volunteers Can Do to Gain Executive Attention
A list of steps to take when trying to engage senior management in understanding the importance of the volunteer program by Susan J. Ellis of… more |
Engaging Staff and Unions | staff buy-in, Staff Resistance | 2011 |
Demonstrating ROI in Volunteer Engagement
You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your… more |
Publicity and Promotion, Capacity Building, Staff Training | ROI, evaluation, budget justification, Webinar | 2011 |
Dewey? Sure we Do - San Bernardino County Library
Introduction to Dewey Decimal system for volunteer training. |
Job Specific Volunteer Training | Dewey, Shelving, Training | 2011 |
Dewey Decimal Quiz - San Bernardino County Library
Quiz used in training for shelving volunteers. See also, "Dewey Quiz Answers," and "Do We Dewey? Sure We Do" |
Job Specific Volunteer Training | Dewey, Shelving, Training | 2011 |
Dewey Quiz Answers - San Bernardino County
Answers to quiz used in training for shelving volunteers. See also, "Dewey Decimal Quiz," and "Do We Dewey? Sure We Do" |
Job Specific Volunteer Training | Dewey, Shelving, Training | 2011 |
Getting Staff Buy-In for Volunteer Engagement - San Jose
Tips for successfully gaining Staff Buy-In for Volunteer Engagement developed by San Jose Public Library. |
Engaging Staff and Unions, Staff Training | 2010 | |
Collaborating with Unions to Engage Volunteers - San Jose
Tips for collaborating with the union for volunteer engagement developed and used successfully by San Jose Public Library. |
Engaging Staff and Unions | Unions | 2010 |
Volunteer Practices Continuum - San Jose, CA
The practices are on a continuum that begins with statements that reflect “Volunteer Management” procedures and ends with statements that reflect “… more |
Capacity Building, Engaging High Impact Volunteers | 2010 | |
Action Words for Use in Position Description Development - San Jose
A terrific list of action words to assist when preparing volunteer position descriptions. |
Staff Guides for Working with Volunteers, Engaging High Impact Volunteers | Position Descriptions | 2010 |
Partners in Reading Leadership Team, San Jose, CA
In this 2-minute interview with Judy Klikun, you will learn about engaging volunteer leaders, building teams and developing advocates for the library. |
Capacity Building, Engaging High Impact Volunteers | adult literacy, Video, leadership team, team leaders, tutor | 2010 |
Computer Coach Training - Huntington Beach Public Library
Training provided to Huntington Beach Public Library's volunteer Computer Coach program. See also, Computer Coach volunteer position… more |
Job Specific Volunteer Training | computer coach, Training | 2010 |
Getting Staff on Board- Story Time Conductors
Former Roseville library director Rachel Delgadillo talks about how she worked with her Children's Librarians to overcome their resistance to… more |
Capacity Building, Engaging Staff and Unions, Staff Training | Video, Staff Resistance, Storytime, children's services | 2010 |