Training Materials
Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.
NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.
| Title | Keyword | Tags | Year | 
|---|---|---|---|
| 
                      Volunteer Recruitment Workshop Series
                       This 2025 series of 5 Idealist webinars was recorded and are stored together with their slides and handouts. Topics include: Position Descriptions,… more | On-line Volunteer Recruitment, Staff Training, Capacity Building | Recruitment, Position Descriptions, job descriptions | 2025 | 
| 
                      9 Proven Volunteer Retention Strategies
                       Strategies for improving your volunteer retention rate. | Staff Training, Capacity Building | retention | 2025 | 
| 
                      Preparing for an Internship Program - Indianapolis IN
                       Attached are a treasure trove of documents that will help to establish and/or update your library's internship efforts. Many thanks to Wendy Johnson… more | Capacity Building, Engaging High Impact Volunteers | intern, internship | 2025 | 
| 
                      Volunteer Recognition Beyond the Basics: Creative & Impactful Strategies
                       Webinar recording: Learning Goals: Explore budget-friendly ways to celebrate volunteers, from social media spotlights to personalized gestures… more | Capacity Building, Staff Training | recognition | 2025 | 
| 
                      Train Volunteers with this Simple 4-Step Framework 
                       This is a June 2025 episode of Tobi Johnson's podcast. She says: "Whether you’re building a new training from scratch or refreshing your… more | Staff Training | Training, volunteer training | 2025 | 
| 
                      Is Everyone Welcome? Tools to Broaden Volunteer Engagement
                       The "Is Everyone Welcome Toolkit" aims to support leaders of volunteers to be more equitable in their practice so more people feel welcome in the… more | Staff Training, Engaging High Impact Volunteers, Capacity Building | diversity, equity, inclusion | 2025 | 
| 
                      Is Everyone Welcome? Tools to Broaden Volunteer Engagement
                       This is the recording of the April 15, 2025 webinar: Is Everyone Welcome? Tools to Broaden Volunteer Engagement. When segments of the community do… more | Staff Training, Capacity Building | diversity, equity, inclusion, Recruitment | 2025 | 
| 
                      Statement on Artificial Intelligence - Indianapolis Public Library
                       Statement on AI from the leadership team of the Indianapolis Public Library - February 2025. | Staff Training | AI, Artificial Intelligence | 2025 | 
| 
                      From Nice to Necessary: Unleashing the Impact of Volunteering Through Transformative Investment
                       Points of Light believes volunteering is one of the most powerful tools we have to strengthen communities. They commissioned this report in 2025 —… more | Staff Training, Capacity Building | funding, investment | 2025 | 
| 
                      Bibliography on Volunteer Engagement
                       Bibliography and Web Resources on Volunteer Engagement developed by Carla Lehn | Capacity Building, Staff Training | bibliography, Lehn | 2024 | 
| 
                      Engaging the Volunteer of the Future
                       This 1 hour webinar was presented by Jennifer Bennett, Education & Training Director for VolunteerMatch in January 2024. In this webinar you’ll… more | Capacity Building, Staff Training, Millennials | Millenials | 2024 | 
| 
                      Working Together: Developing Neurodivergent and IDD (Intellectually and Developmentally Disabled) Inclusive Volunteer Opportunities
                       This webinar was recorded on June 6, 2024. Speakers: Cecily Ponce de Leon, Plano Public Library; Jungwon DeVone, Somerset County Library System; and… more | Staff Training | neurodivergent, disabilities, special needs | 2024 | 
| 
                      Surveys in Volunteer Engagement
                       On February 8, 2024, this Get Involved live Zoom discussion focused on Surveys in Volunteer Engagement. The group discussed types of surveys and… more | Staff Training | surveys | 2024 | 
| 
                      Books and barks: Library pet programs for everyone 
                       This quick read points to a variety of programs libraries have started focused on "furry friends." Take a look! | Staff Training, Job Specific Volunteer Training | Pet Therapy, dog, reading | 2024 | 
| Capacity Building, Staff Training | disabilities, inclusive | 2024 | |
| 
                      The Human Side of Recruitment
                       This webinar was presented by Beth Steinhorn of VQ Strategies on July 10, 2024. Recruitment is more than simply posting online ads. Ultimately,… more | Staff Training, Interviewing Volunteers | Recruitment, pitch, interview | 2024 | 
| 
                      Disability Awareness and Inclusive Behaviors
                       This is a section of another publication that provides some great guidance. It starts on Page 9 of "Serving Patrons with Disabilities in Small and… more | Staff Training | inclusive, inclusion, disabilities | 2024 | 
| 
                      Tips for Selecting a Volunteer Management Database
                       Wendy Johnson of the Indianapolis Public Library presented this session for the Get Involved Initiative in July 2024. If it's time to investigate a… more | Staff Training, Capacity Building | volunteer management system, vms, database, Tracking, Reporting | 2024 | 
| 
                      Time Management for Volunteer Engagement Coordinators: Putting Volunteers to Work to Help YOU
                       This one hour webinar was recorded March 7, 2024, and was presented by Jennifer Bennett, CVA, Director of Education and Training for VolunteerMatch.… more | Staff Training | time management, Program Assistant | 2024 | 
| 
                      6 Strategies to Involve Young People in Your Nonprofit 
                       Great suggestions from Nonprofit Tech for Good. | Millennials | young volunteers | 2024 | 
