Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

Titlesort descending Year
How to Design Volunteer Training that Helps (Not Hurts) Learning
A brief article that provides principles of learning theory in usable form to the design of volunteer training.
How to Turn Away Volunteers and Still Have an OK Day
In this August, 2017 article, Elisa Kosarin shares her basics for making this difficult experience manageable.
Importance of Meaningful Written Volunteer Job Descriptions
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (14 minutes)
In Lieu of Money, Toyota Donates Efficiency to New York Charity
This New York Times article provides an excellent example of a company providing their skilled volunteers to address the needs of a volunteer organization.
Interviewing Volunteers- Jill Friedman Fixler
As part of a day-long training, Jill Friedman Fixler provides guidelines and tips to effectively interview prospective volunteers. Search for additional training videos from the day on this site.
Tags: Video
Library Directors discuss Union Issues and Staff Buy-In
Early in the Get Involved initiative we determined that the two biggest potential internal barriers to moving toward engagement of skilled volunteers in your library would be union issues and staff resistance. This 30 minute video is an interview with two library directors about how they handled each of those issues.
Library Tour Guide Manual - Paso Robles
Guidelines and instructions for volunteers leading tours, primarily of school children, through the library.
Library Volunteer Program Improvement Model
VolunteerMatch worked with the California State Library to develop this self-assessment tool for library volunteer engagement programs. Once you complete the survey, the tool e-mails a report of the results. It also recommends resources to help in areas identified as needing improvement.
Management's Role in Eliminating Staff Resistance to Volunteers in the Library
This 6 & 1/2 minute narrated slide presentation addresses the steps management can take to reduce staff resistance to volunteers in the library. Many thanks to our colleague, Cathy Crosthwaite for creating and sharing it.
Meet the Volunteer Management Team, Monrovia Public Library (Part 1)
In this 4-minute video, meet the Volunteer Management Team at Monrovia Public Library and learn how MPL uses volunteer leaders to expand and improve their volunteer impact. See also Part 2 of the video (Tips and Strategies).