Hot Topics Archive

Month Topic Update
Hot Topic for August 2022 New to Volunteer Engagement? - Links to Get You Started (Archived Webinars)

Writing Accurate & Useful Volunteer Position Descriptions


Strategies for Attracting Today’s Volunteers


Playing by the Rules: Creating an Effective Volunteer Handbook


Designing Virtual Opportunities, Managing Remote Volunteers


VolunteerMatch “Tour” – Using VolunteerMatch to Recruit Skilled & Virtual Volunteers


Best Practices for Recruiting Online

What's New for July 2022 Recently added resources

A Savior No One Needs: Unpacking and Overcoming the White Savior Complex

Volunteer Exit Survey – London Public Library

Annual Report on Volunteer Engagement – Los Angeles Public Library

Equity, Diversity, Inclusion, and Belonging Resources - California State Library

Sample Confidentiality Statement

Recruit Volunteers Online: Find Your Next 20 COVID Superheroes with Smarter Strategy

Hot Topic for June 2022 Get Involved Recorded Webinars - January through June 2022

January 19 -- Outreach Services & Volunteer Resources… A Match Made in Library Heaven

January 26 -- Sticky Situations: Applying Ethics to Your Work with Volunteers

February 10 -- Best Practices for Recruiting Online

March 17 --  Building Back Better: Assessing Needs & Identifying New Opportunities

March 31 – I Just Don’t Have Time: Prioritize Your Way to Productivity

April 14 - Social Media and Volunteer Engagement

April 20 - California Library Volunteer Leaders: Live Open Online Discussion on Diversity Equity & Inclusion in Volunteer Engagement

May 12 – Pushing Back on Privilege in Volunteerism

May 26 – Understanding the Multi-Gen Mix

What's New for May 2022 Recently added resources

Virtual Volunteers: Keys to Success and Sustainability

10 Must Have’s for a Well-Crafted Volunteer Job Description

15 Questions to Ask When Hiring a Volunteer Coordinator

Library Express Homebound Delivery Volunteer – Indianapolis Public Library IN

Home Delivery Driver – Indianapolis Public Library IN

Adult Volunteer Application – Arlington Heights IL

Adult Volunteer Application – Lincoln City OR

Hot Topic for April 2022 Gaining Staff Buy-In for Volunteer Engagement

Build Staff Buy-In for Volunteer Engagement

Grow Staff Volunteer Harmony

Confidentiality and Other Objections to Volunteers

Gaining Staff Buy-In for Volunteer Engagement

Preparing Co-Workers to Lead Volunteers Online & On Land

Union Issues and Staff Resistance

What Leaders of Volunteers Can Do to Gain Executive Attention

Could Volunteers Replace Paid Staff?? Have No Fear!

Hot Topic for March 2022 Sample Forms

COVID Liability Release Form – Sherwood OR

Records Retention Practices – Indianapolis Public Library IN

Vaccine Verification Form for Volunteers -- San Jose CA

Volunteer Reference Check Form -- Indianapolis Public Library

Volunteer Reference Check Questions – Kitchener Public Library

Confidentiality of Customer Records Form

Volunteer Time Record – Fresno County Library

Workers Comp Coverage Volunteer Agreement

For Sample Volunteer Applications Click on Management Tools, then from the Drop Down Menu select “Adult Volunteer Applications” or “Teen Volunteer Applications” and click “Apply”

More may be found by typing "forms" into the search box.

Hot Topic for February 2022 Skills-Based Volunteers

Assistant Volunteer Coordinator

Virtual Job Coach

Volunteer Job Coach

Tech Tutor

Tech Coach

Public Relations Strategist

Social Media Specialist

Social Media Specialist 2

Coordinator, Photo and Video Services

Computer Coach Program Coordinator

Volunteer Screeners

Small Library Skilled Volunteer Success Story

Creation Station Coordinator

45 Unique Useful Projects for Skilled Volunteers

Capacity Commons Guidebook on Skills-Based Volunteerism

Skills-Based Volunteerism 201: Project Scoping and Planning

Skills-Based Volunteering Toolkit


What's New for January 2022 Recently added

Volunteer Application – Fresno County Library

Volunteer Handbook – Fresno County Library

Civic Life Today: A Millennial Perspective – 2021 Points of Light report

Tech Tutor Volunteer Position Description

The Best Volunteer Management Software to Meet Every Need

Volunteer Job Description – Job Center Coach – Butte County CA

Teen Conduct Agreement Columbus Metropolitan Library, Ohio

Co-Creating Racial Equity in Volunteer Engagement

Hot Topic for December 2021 Virtual Volunteer Position Ideas

Virtual Job Coach

Closed Captioning Volunteer

Podcast Transcription Volunteer

Spanish Language Virtual Document Translator

Tutor an Adult Learner Virtually

Social Media Ambassador

Virtual Volunteer Ideas for Teens

Examples of Virtual Volunteering Activities

Virtual Volunteering: A Guide for Nonprofits

22 Simple Tips for Managing Virtual Volunteers 

Hot Topic for November 2021 MORE VolunteerMatch Tips and Tricks

Post Virtual Volunteer Opportunities -- NOTE: Virtual opportunities don’t show up in a local search, and in person opportunities don’t show up in a virtual search – if you’re offering an opportunity both ways (i.e., volunteers can come to the library to do it OR they can do it online) you should post it twice – once as virtual and once as local. Using the Copy feature will keep you from having to type it all twice: 

Get Involved/VolunteerMatch widget - This 3 minute video shows how our Get Involved/ VolunteerMatch widget on your library's website will help recruit more volunteers – California libraries can request the widget code from me at so your IT folks can post it. If posting the widget is not an option, you can simply post a link to

Looking for another way to make your volunteer opportunities more visible to the best potential volunteer matches for your position?  

Need to Copy an opportunity to post it on multiple branch accounts or tweak it just a bit? No need to re-type!

Did you know that you can add “shift” options to your VolunteerMatch posts?

If you only have a limited number of openings for one of your VolunteerMatch posts, you can change “Sign Up” to “Express Interest

Hot Topic for October 2021 Tips to Improve Your VolunteerMatch Results

Re-posting – Best and easiest thing you can do to make your volunteer listings more visible to volunteers on VolunteerMatch

Include a photo of what it looks like to be a volunteer in the position (more effective than a logo or picture of your library)

Need good photos of volunteers in action? -- Click on Photos then use Dropdown menu to select the volunteer role.  These are professionally taken, photo waivers signed and sized for VolunteerMatch!

Promote Your Listings -- If you have a paid VolunteerMatch account (California Libraries can get one free from the California State Library – e-mail another one of the features you get is called "Promote Your Listings." This 90 second video shows how it can add a self-updating Volunteer page to your library's website.

VolunteerMatch/LinkedIn Reccruitment Partnership - How to get LinkedIn to offer your skilled volunteer position to qualified candidates

VolunteerMatch “Tour” – Using VolunteerMatch to Recruit Skilled & Virtual Volunteers


What's New for September 2021 Recently added

Vulnerable Populations Policy for Volunteers - Multnomah County Library OR

Volunteer Guidebook – Hillsboro OR

HandsOn Network Volunteer Leader Guidebook

Sample Volunteer Application form

How to Write Volunteer Recruitment Messaging That Converts

Diversity Statement – Indianapolis Public Library

Hot Topic for August 2021 Strategic Planning

Developing a Strategic Plan for Volunteer Engagement – Recording and materials from July 28, 2021 webinar

SWOT Analysis for Strategic Planning

Why Have Volunteer Department Goals Objectives and Actions?

Truth: volunteer programs have fun with strategic plans (AND reach their goals)

Goal Setting Worksheet

Living into Your Strategic Plan: A Guide to Implementation that Gets Results

Sample Organization Strategic Plan Featuring Volunteerism Goals

Sample Volunteer Strategic Plan - Colorado Parks & Wildlife

NOTE: More resources can be found by clicking on “Management Tools” and using the drop-down menu to select “Strategic Planning.”

What's New for July 2021 Recently added

Write a Captivating Volunteer Position Description that Boosts Recruitment

Could Volunteers Replace Paid Staff?? Have No Fear!

Create a Book Stool!

Volunteer Exit Interview Survey

Volunteer Risk & Screening Levels

Creating One-Time, Short-Term Group Volunteering Activities

Hot Topic for June 2021 Volunteer Confidentiality Agreements

Volunteer Confidentiality Policy – Columbus Metropolitan Library OH

Confidentiality Agreement – Huntington Beach CA

Volunteer Confidentiality Policy – Barrie Public Library – Ontario Canada

Confidentiality Policy – San Bernardino County CA

Confidentiality of Customer Records Form – Ontario CA

Volunteer Confidentiality Policy – Long Beach CA

Confidentiality Policy - Dauphin County PA

SEE ALSO: Many Volunteer Handbooks contain confidentiality policies. To view sample handbooks, click on “Management Tools” then select “Volunteer Handbooks” from the drop-down menu.


Hot Topic for May 2021 Volunteer Handbooks

Volunteer Handbook – City of Pacific Grove CA

Volunteer Guidelines – Lake Travis Community Library TX

Volunteer Handbook – San Jose Public Library CA

Volunteer Handbook – City of Boulder CO

Volunteer Handbook - Lewiston Library ID

Volunteer Guidebook - Hillsboro Library OR

Sample Volunteer Handbook – VolunteerMatch

Playing by the Rules: Creating an Effective Volunteer Handbook (Archived Webinar)

Note: For more sample handbooks and individual policies, including Confidentiality, COVID-19 and more, click on Management Tools, and select Volunteer Handbooks from the dropdown menu.

And please send us your handbook to share -- see Share Your Materials below.

Hot Topic for April 2021 More COVID & Virtual Volunteer Resources

Volunteer COVID-19 Waiver

Volunteer COVID-19 Protocol Training

Volunteer Survey – Coming Back after COVID-19

Virtual Volunteer Opportunities for Teens

Podcast Transcription Volunteer

Library Takeout Service Ambassador

Closed Captioning Volunteer Job Description

Closed Captioning Volunteer Job List

What's New for March 2021 Recently added

Archived Webinars:


Gaining Staff Buy-In for Volunteer Engagement

Criminal History Background Check Policy

Adopt a Shelf Volunteer

Adopt a Shelf Job List

What's New for February 2021 Recently added

Annual Volunteer Survey Example

How to Build a Successful Volunteer Program

Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong

Volunteer Orientation Trainer job description

NextGen Nexus: Moving Beyond Awareness

What Do Volunteers Want?


Hot Topic for January 2021 Public Relations Tools to Help Demonstrate Your Worth

The Volunteer Newsletter Template You Need to Start Using

“Because You’re Worth It: Showcasing the Value of You and Your Volunteer Program” –  FREE archived webinar from the Texas Volunteer Management Conference

Volunteers in Plano Annual Report

Annual Report to Library Leadership on Volunteer Engagement – San Jose CA

Return on Investment Worksheet & Infographic Templates

Volunteer Annual Report Infographic – Ann Arbor MI

Volunteer Annual Report Infographic - Arlington TX

Library Annual Report Includes Volunteer Highlights - Oklahoma County OK

7 Ways to Use Infographics to Recruit Volunteers and Tell Your Nonprofit’s Story