Hot Topics Archive

Month Topic Update
What's New for May 2018 Volunteer Management Systems

Are you looking for a way to manage information about your volunteers and create reports on your volunteer engagement activity? If so, here are some materials in the Clearinghouse you might want to take a look at:

Volunteer Management Software Comparisons



A Consumer’s Guide to Volunteer Management Systems – Idealware



Survey of Software Tools Used to Track and Manage Volunteers

Volunteer Management Software Comparisons



Online Volunteer Management Software Expo (Archived Webinar)

CRM Integration - Idealware

Additional materials in this Clearinghouse on this topic include reviews of specific volunteer tracking systems in use by several California public libraries. To access them, click on “Management Tools,” then in the keyword drop-down menu, select “Volunteer Management Systems.”



If you would like to provide a review of a volunteer management system your library uses, or share any other materials with your colleagues, please use the “Suggest a Resource” link on this page.

What's New for April 2018 New Resources

  

Volunteers are the Reputational Assets your Organization is Overlooking



A Different Kind of Volunteer Work: More companies are encouraging employees to donate their professional expertise



Directory of Volunteer Engagement Professional Associations by Geographic Region



How to Turn Away Volunteers and Still Have an OK Day



Target Market Success Story: Volunteers with Full Time Jobs



Building Capacity: Strategic Volunteer Engagement

 

What's New for March 2018 New Resources

READINGS



Tips for Gaining Staff Buy-In



Getting Management Buy-In for Volunteers



Volunteer Engagement: Changing Our Volunteer Culture



What Leaders of Volunteers Can Do to Gain Executive Attention



Confidentiality and Other Objections to Volunteers



Collaborating with Unions to Engage Volunteers



VIDEO CLIPS AND ARCHIVED WEBINARS



A Library Director Talks About Staff Buy-In

Build Staff Buy-In for Volunteer Engagement



Getting Staff Buy-In for Volunteer Engagement



 











 

What's New for February 2018 Forms/Templates #2

Confidentiality Agreement



For more Confidentiality Policy examples – Click Management Tools, then select Keyword: Confidentiality Policies



Emergency Contact Form



Goal Setting Worksheet



Volunteer Exit Interview



Volunteer Exit Clearance Form

Have a form or template you're willing to share? Use the "Suggest a Resource" link on the right to help increase resources in the Clearinghouse.

What's New for January 2018 Forms and Templates #1

Volunteer Job Description Template



Targeted Recruitment Plan



Volunteer Applications

Build your Volunteer Applications by reviewing library examples in this Clearinghouse: Click Management Tools, then select Keyword: Adult Volunteer Applications or Teen Volunteer Applications



Sample Volunteer Reference Check Questions



Sample Volunteer Handbook



For more Volunteer Handbook examples – Click Management Tools, then select Keyword: Volunteer Handbooks



Confidentiality of Customer Records Form



 

What's New for December 2017 New Resources

Focus on Small and Rural Library Successes



Small Library Skilled IT Volunteer Success Story – Johnson City Texas



Small Library Graphic Design Volunteer Success Story – Brownwood Texas





Management Tools



How Changing Our Volunteer Interview Approach Increased Our Retention by 30%



The Volunteer Interview: Making the offer . . . or not



Position Descriptions

Instead of sharing volunteer position descriptions this month, here are some resources to help in hiring staff to coordinate volunteer engagement.

Sample Volunteer Engagement Coordinator Job Description



A Letter to Nonprofits that Want to Hire a Volunteer Manager





 

What's New for November 2017 New Resources

Here are some resources from the Clearinghouse on English as a Second Language services. If you have others to share with colleagues, please submit them by clicking on "Suggest a Resource" in the column on your right.

Volunteer Position Descriptions



ESL Conversation Club Facilitator



ESL Conversation Club Program Coordinator



Facilitator – ESL Conversation Circle



English Language Tutor for K-12 Students



Director, Citizenship Programs



Management Tools



ESL Conversation Club Program Coordinator Interview Questions



Volunteer Agreement: ESL Conversation Club Coordinator



ESL Conversation Club Kit



Training Materials



ESL Conversation Circles - Training Overview



ESL Conversation Circles Toolkit





 

What's New for October 2017 Skilled Volunteers

Management Tools



12 Tips for Engaging Pro Bono Volunteers



Position Descriptions



Public Relations Specialist

Social Media Specialist



Social Media Ambassador



Assistant Volunteer Coordinator



EBooks Coach



Job Center Coach



Training Materials



From Management to Engagement: Skilled Volunteers in Public Libraries



Interview with the Volunteer PR Specialist



Interview with the Volunteer Assistant Volunteer Coordinator



Interview with the Volunteer Social Media Specialist

What’s New for September 2017 New Resources

TRAINING

 

In Lieu of Money, Toyota Donates Efficiency

 

Arizona libraries have just joined Get Involved! Here are a few of the first materials shared by our Arizona colleagues:

 

Management Tools

 

Adult Volunteer Application – Buckeye Public Library System

 

Volunteer Guidelines & Procedures - Chandler Public Library 

 

Branch Volunteer Liaison – Yuma County Library District



Teen Volunteer Agreement – Buckeye Public Library System

 

Volunteer Job Descriptions

 

Computer Instructor – Chandler Public Library



Job Center Volunteer – Chandler Public Library



 

 

 

What's New for August 2017 Computer Coach Programs

Volunteer Position Descriptions



Computer Coach – Huntington Beach Public Library



Computer Coach Program Coordinator – Huntington Beach Public Library



Computer Learning Center Coach – Lodi Public Library



Computer Literacy Ambassador – Roseville Public Library



Computer Coaching Team Leader – San Jose Public Library



Training Materials



Computer Coach Training Outline – Huntington Beach Public Library



Computer Coach Program Video – Huntington Beach Public Library



Computer Coach Training Materials from Ohio Online



Management Tools



Computer Coach Flyer #1 – Huntington Beach Public Library



Computer Coach Flyer #2 - Huntington Beach Public Library



Computer Coach Name Badge – Huntington Beach Public Library

 



 

What's New for July 2017 New Resources

Management Tools



The New Volunteer Manager: The First 90 Days





Training Materials



Volunteers: More Work? Or More Work Force? – Idaho Archived Webinar (30 minutes)

2016 Arizona State University Report: Arizona Volunteerism Today and in the Future



Working with Volunteers who have full time jobs (5 minute video)





 

What's New for June 2017 Millennial Volunteers

The Millennial Impact Report Retrospective: Five Years of Trends



Skilled Volunteer Interview: Social Media Specialist (4 minute video clip)

Millennials Want to Make a Serious Impact and You Can Help



Young Generation No Slouches at Volunteering



Why Company Sponsored Volunteer Programs are Keeping Millennials Happy at Work



 

What's New for May 2017 Making the Most of Your VolunteerMatch Account

Getting the Highest Visibility on VolunteerMatch – How to RePost Your Listing  (2.5 minute video)

Keeping your volunteer opportunity near the top of the list in your zipcode is critical to keep it visible to potential volunteers. One of the Premium Tools you have is RePosting – one click brings your opportunity to the top of the search results. You can RePost weekly or even daily if you need to.

Managing Your Volunteer Account(s) – Centralized? By Branch? Or a Combination?

This one-page document describes options for setting up and managing your VolunteerMatch accounts based on how you have structured your volunteer engagement efforts internally.



Why the Widget? 

This is a brief FAQ document about why you want to post the "Get Involved" widget on your library's website for maximum volunteer recruitment opportunities.



To Get the Widget for Your Website – Contact Your State Library:



Arizona, Donna Throckmorton, dthrockmorton@azlibrary.gov or Kim French, kfrench@azsos.gov

California, Carla Lehn, clehn@califa.org

Idaho, Sue Walker, sue.walker@libraries.idaho.gov

Texas, Jennifer Peters, jpeters@tsl.texas.gov

What's New for April 2017 New Resources



Management Tools



How an Old Interview Approach Increased Volunteer Retention by 30%





Training Materials



Volunteer Engagement: Changing Our Volunteer Culture





Why Don’t People Volunteer





 

What's New for March 2017 New Resources

Volunteer Job Descriptions



Veterans Benefits Coach

https://getinvolvedclearinghouse.org/resource/position-descriptions/vet…



Veterans Community Outreach Specialist

https://getinvolvedclearinghouse.org/resource/position-descriptions/vet…



Veterans Resource Center Volunteer – Ontario

https://getinvolvedclearinghouse.org/resource/position-descriptions/vet…

What's New for January 2016 New Resources

Management Tools



3 Ways to Recognize Volunteers

 



Training Materials

Basics of Volunteer Orientation & Training

What's New for December 2015 New Resources

Position Descriptions

Reading Buddies

 



Training Materials

4 Steps to Grow Your Volunteer Program with LinkedIn



Training Resources for Computer Coaches 

What's New for November 2015 New Resources

Management Tools

Recruitment:  Whom We Don’t Ask to Volunteer





Training Materials

Young Generation No Slouches at Volunteering





Millenials and Volunteering: Bridging the Generation Gap



 

What's New for October 2015 New Resources

Management Tools

Recognition: Celebrate Collective Accomplishments, Not Volunteered Time



Volunteer Recognition: Just Say No to Years of Service Awards



Recognition: Exploding the Bid Banquet: An Incendiary Analysis

 



Training Materials

How Talent (Not Money) Will Transform Your Organization

 

What's New for September 2015 New Resources

 

Management Tools

Volunteer Interviews – Traps to Avoid



Poke, Pin and Tag: Using Social Media to Engage Volunteers

 





Training Materials

Skills Based Service Engagement Tool