Hot Topics Archive | Get Involved! Resource Clearinghouse

Month	Topic	Update
What's New for March 2019	New Resources	NOTE: Please share your materials - volunteer job descriptions, handbooks, policies & training materials - with us for the Clearinghouse. Just click on "Suggest a Resource." Position Descriptions Genealogy Group Facilitator - Texas Circulation Assistant – Texas Volunteer Technology Coach – Texas Training Materials Shelving with Dewey - Illinois Recruitment Success Story – Flagstaff, Arizona Buckeye Arizona Library’s Experience with Get Involved
What's New for February 2019	Handling Common Problems	Can We Reject a Volunteer? You Can’t Fire Me, I’m a Volunteer! Controlling Complaint Conversations
What's New for January 2019	New Resources	Three Things We Know About Engaging Millennials in Your Cause
What's New for December 2018	Risk Management	Liability, Insurance, and Risk Management Issues for Volunteer Programs Managing Volunteers: Balancing Risk and Reward Checklist to minimize the most common volunteer risks Nonprofit Volunteers – Minimizing the Risks Volunteer Background Checks: Giving Back Without Giving Up on Privacy Background Checks – Nonprofit Risk Management Center
What's New for November 2018	New Resources	October 24th Archived Webinar – Where Do I Go from Here? Engage Volunteers in New Ways Volunteer Engagement Roles Matrix HandsOn Network Volunteer Leader Guidebook
What's New for October 2018	New Resources	September 2018 WebJunction Webinar: Revitalizing Library Volunteer Engagement 50 Project Ideas for Skilled Volunteers Demographic Trends Shaping America and Service
What's New for September 2018	New Resources	August 22, 2018 archived webinar: Successfully Managing Library Volunteer Program Changes What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can you create a culture of inclusion and get buy-in for those new policies? This training will give you the tools to approach program changes in a strategic way. We will also cover what to do if volunteers either can’t or won’t adopt the policies, how to manage that situation, and what to do if ultimately you need to ask a volunteer to leave. What You'll Learn: * Theories for change management * Pitfalls and challenges around implementing changes in a volunteer engagement program * Opportunities to build buy-in and support for changes * What to do if you need to ask a volunteer to leave
What's New for August 2018	New Resources	June 27, 2018 webinar archive – New Volunteer Manager’s ToolKit Handouts shared at 6/27/18 webinar: Sample Volunteer Interview Questions Sample Confidentiality Agreement Volunteer Program Evaluation Checklist
What's New for July 2018	Making Volunteer Engagement More Inclusive	Engaging Volunteers from Diverse and Immigrant Communities Volunteers with Disabilities: What You Need to Know, Library Accessibility Tip Sheet 9 (ASCLA) More ASCLA tip sheets on specific accessibility issues Inclusive Volunteering: Recommendations for Volunteer Coordinators on How to Develop a More Inclusive Volunteer Programme Building Inclusive Bridges: A Guide to Facilitating Inclusive Referrals
What’s New for June 2018	New Resources	Archived Webinar – Build Staff Buy In for Volunteer Engagement (4.25.18) Archived Webinar – VolunteerMatch “Tour” (5.10.18) Sample Volunteer Service Agreement GenerationON Projects, Ideas and Resources Grow Staff Volunteer Harmony
What's New for May 2018	Volunteer Management Systems	Are you looking for a way to manage information about your volunteers and create reports on your volunteer engagement activity? If so, here are some materials in the Clearinghouse you might want to take a look at: Volunteer Management Software Comparisons A Consumer’s Guide to Volunteer Management Systems – Idealware Survey of Software Tools Used to Track and Manage Volunteers Volunteer Management Software Comparisons Online Volunteer Management Software Expo (Archived Webinar) CRM Integration - Idealware Additional materials in this Clearinghouse on this topic include reviews of specific volunteer tracking systems in use by several California public libraries. To access them, click on “Management Tools,” then in the keyword drop-down menu, select “Volunteer Management Systems.” If you would like to provide a review of a volunteer management system your library uses, or share any other materials with your colleagues, please use the “Suggest a Resource” link on this page.
What's New for April 2018	New Resources	Volunteers are the Reputational Assets your Organization is Overlooking A Different Kind of Volunteer Work: More companies are encouraging employees to donate their professional expertise Directory of Volunteer Engagement Professional Associations by Geographic Region How to Turn Away Volunteers and Still Have an OK Day Target Market Success Story: Volunteers with Full Time Jobs Building Capacity: Strategic Volunteer Engagement
What's New for March 2018	New Resources	READINGS Tips for Gaining Staff Buy-In Getting Management Buy-In for Volunteers Volunteer Engagement: Changing Our Volunteer Culture What Leaders of Volunteers Can Do to Gain Executive Attention Confidentiality and Other Objections to Volunteers Collaborating with Unions to Engage Volunteers VIDEO CLIPS AND ARCHIVED WEBINARS A Library Director Talks About Staff Buy-In Build Staff Buy-In for Volunteer Engagement Getting Staff Buy-In for Volunteer Engagement
What's New for February 2018	Forms/Templates #2	Confidentiality Agreement For more Confidentiality Policy examples – Click Management Tools, then select Keyword: Confidentiality Policies Emergency Contact Form Goal Setting Worksheet Volunteer Exit Interview Volunteer Exit Clearance Form Have a form or template you're willing to share? Use the "Suggest a Resource" link on the right to help increase resources in the Clearinghouse.
What's New for January 2018	Forms and Templates #1	Volunteer Job Description Template Targeted Recruitment Plan Volunteer Applications Build your Volunteer Applications by reviewing library examples in this Clearinghouse: Click Management Tools, then select Keyword: Adult Volunteer Applications or Teen Volunteer Applications Sample Volunteer Reference Check Questions Sample Volunteer Handbook For more Volunteer Handbook examples – Click Management Tools, then select Keyword: Volunteer Handbooks Confidentiality of Customer Records Form
What's New for December 2017	New Resources	Focus on Small and Rural Library Successes Small Library Skilled IT Volunteer Success Story – Johnson City Texas Small Library Graphic Design Volunteer Success Story – Brownwood Texas Management Tools How Changing Our Volunteer Interview Approach Increased Our Retention by 30% The Volunteer Interview: Making the offer . . . or not Position Descriptions Instead of sharing volunteer position descriptions this month, here are some resources to help in hiring staff to coordinate volunteer engagement. Sample Volunteer Engagement Coordinator Job Description A Letter to Nonprofits that Want to Hire a Volunteer Manager
What's New for November 2017	New Resources	Here are some resources from the Clearinghouse on English as a Second Language services. If you have others to share with colleagues, please submit them by clicking on "Suggest a Resource" in the column on your right. Volunteer Position Descriptions ESL Conversation Club Facilitator ESL Conversation Club Program Coordinator Facilitator – ESL Conversation Circle English Language Tutor for K-12 Students Director, Citizenship Programs Management Tools ESL Conversation Club Program Coordinator Interview Questions Volunteer Agreement: ESL Conversation Club Coordinator ESL Conversation Club Kit Training Materials ESL Conversation Circles - Training Overview ESL Conversation Circles Toolkit
What's New for October 2017	Skilled Volunteers	Management Tools 12 Tips for Engaging Pro Bono Volunteers Position Descriptions Public Relations Specialist Social Media Specialist Social Media Ambassador Assistant Volunteer Coordinator EBooks Coach Job Center Coach Training Materials From Management to Engagement: Skilled Volunteers in Public Libraries Interview with the Volunteer PR Specialist Interview with the Volunteer Assistant Volunteer Coordinator Interview with the Volunteer Social Media Specialist
What’s New for September 2017	New Resources	TRAINING In Lieu of Money, Toyota Donates Efficiency Arizona libraries have just joined Get Involved! Here are a few of the first materials shared by our Arizona colleagues: Management Tools Adult Volunteer Application – Buckeye Public Library System Volunteer Guidelines & Procedures - Chandler Public Library Branch Volunteer Liaison – Yuma County Library District Teen Volunteer Agreement – Buckeye Public Library System Volunteer Job Descriptions Computer Instructor – Chandler Public Library Job Center Volunteer – Chandler Public Library
What's New for August 2017	Computer Coach Programs	Volunteer Position Descriptions Computer Coach – Huntington Beach Public Library Computer Coach Program Coordinator – Huntington Beach Public Library Computer Learning Center Coach – Lodi Public Library Computer Literacy Ambassador – Roseville Public Library Computer Coaching Team Leader – San Jose Public Library Training Materials Computer Coach Training Outline – Huntington Beach Public Library Computer Coach Program Video – Huntington Beach Public Library Computer Coach Training Materials from Ohio Online Management Tools Computer Coach Flyer #1 – Huntington Beach Public Library Computer Coach Flyer #2 - Huntington Beach Public Library Computer Coach Name Badge – Huntington Beach Public Library