Demonstrating ROI (Return on Investment) in Volunteer Engagement

You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your communities? In this one-hour webinar, Jennifer Rackow (JFFixler Group) outlines the kinds of results to look for, questions you can ask to uncover them, and considerations about who tells these stories about your library's investment in volunteer engagement.