Sticky Situations: Applying Ethics to Your Work with Volunteers

We all encounter ethical dilemmas in our daily work.  But rarely do organizations focus on ethics related to volunteer engagement.  This session provides an opportunity to understand the difference between personal, organizational, and professional ethics.  The core values and principles identified by the Council for Certification in Volunteer Administration (CCVA) will be shared.  Participants will learn a process for ethical decision-making that can be applied in any situation, and then practice this using real-life scenarios related to volunteers.  Finally, several specific strategies will be offered for increasing awareness of ethics within an organization and helping both volunteers and staff become more effective at handling ethical dilemmas.

This session was presented for the National Library Volunteer Leaders meeting by Katie Campbell, CVA on January 26, 2022.