Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Questionnaire Design Tip Sheet - Harvard University
A tip sheet on question wording from the Harvard University Program on Survey Research.
Capacity BuildingStaff Training surveys 2021
Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong
A terrific brief article by Martin Cowling to help us find our way.
Capacity Building 2021
Closed Captioning Volunteer Job List - Cedar Rapids IA
During the global pandemic the Library shifted to sharing more programs online and wanted to ensure the programs were accessible to those who utilize… more
Job Specific Volunteer TrainingCapacity Building virtual, virtual volunteer, remote, closed captioning, COVID-19 2021
Where Do I Go From Here? Engage Volunteers in New Ways
Jennifer Bennett, CVA, Senior Manager of Education and Training for VolunteerMatch presented this webinar for the Get Involved Initiative on February… more
Staff TrainingCapacity Building Webinar 2021
Strategies for Attracting Today's Volunteers - DOVIA Sacramento Webinar
This archived webinar was presented by Carla Lehn for DOVIA Sacramento in February 2011. Learning Objectives for the session:
Participants in this… more
Staff TrainingOn-line Volunteer RecruitmentEngaging High Impact Volunteers Recruitment, online recruitment, Volunteer Job Description, Webinar 2021
Volunteer COVID-19 Protocol Training - Huntington Beach CA
Protocol training for volunteers returning to the library during/after COVID-19 pandemic
Volunteer Orientation COVID-19 2021
Addressing Issues of Equity in Volunteerism
A brief article on this important subject with some ideas about where to look and what to do.
Capacity Building diversity, equity, inclusion 2021
Eight Strategies for Creating a More Inclusive Volunteer Program
This 1 hour webinar was offered as part of the Get Involved: Powered By Your Library initiative of the California State Library. It was recorded on… more
Capacity BuildingStaff Training inclusive, diversity, equity 2021
Eight Strategies for Creating a More Inclusive Volunteer Program - Infographic
This infographic displays the 8 Strategies for Creating a More Inclusive Volunteer Program that resulted from research done by the Minnesota… more
Capacity BuildingStaff Training diversity, equity, inclusion 2021
Eight Strategies for Creating a More Inclusive Volunteer Program - Action Plan
This Action Plan was a handout for a webinar by that title on April 1, 2021. The webinar archive and Infographic handout are also available here… more
Capacity BuildingStaff Training inclusion, equity, diversity 2021
Writing Accurate & Useful Volunteer Position Descriptions - Slides
These slides were used in the March 25, 2020 one hour Get Involved initiative webinar: "Writing Accurate & Useful Volunteer Position Descriptions… more
Capacity BuildingEngaging High Impact Volunteers job descriptions, Position Descriptions 2020
Tech Made Easy - Instructional Guides (Includes Zoom)
These new Tech Guides are now available for public use. They contain step-by-step instructions on how to teach seniors, who are often late-tech… more
Capacity BuildingJob Specific Volunteer Training tech coach, tech tutor 2020
Skills Based Volunteerism 201: Project Scoping and Planning
This 1 hour archived webinar on preparing for skills-based volunteerism was presented by Serve Ohio in January 2020.
Engaging High Impact VolunteersCapacity BuildingStaff Training Skilled Volunteers, Skills Based Volunteers, high-impact volunteers 2020
NextGen Nexus: Moving Beyond Awareness
This article answers the question: How do we build awareness about our issue among young Americans?
Millennials Gen Z 2020
Volunteer Ethics & Risk Management: Should You Bring Volunteers In?
This blogpost on ethics and volunteer liability and risk management was prepared by Toby Johnson during the Covid-19 Pandemic of 2020. It serves as… more
Staff Training Risk Management, liability, Liability Waiver 2020
The Ellis Archive - The Susan J. Ellis Foundation
The archive primarily consists of digitized documents from Susan J. Ellis' personal resource library. Focused on Susan’s passion -- the professional… more
Staff Training 2020
Designing Virtual Opportunities, Managing Remote Volunteers
This is a one hour webinar presented by Jennifer Bennett, CVA, Senior Manager of Education and Training at VolunteerMatch. I was presented and… more
Engaging High Impact VolunteersCapacity BuildingStaff Training virtual volunteer 2020
What Do Volunteers Want?
This article discusses the importance of following up with volunteers -- keeping them in the loop through good communication.
Capacity BuildingEngaging High Impact Volunteers communications, followup 2020
Social Media & Blog Content Guidelines for Staff & Volunteers - CMBCL, OR
This document is used by Cedar Mill & Bethany Community Libraries to provide guidelines for staff and volunteers who are assisting with community… more
Engaging High Impact VolunteersJob Specific Volunteer TrainingStaff Training social media, blog 2020
Recognizing Racism in Volunteer Engagement - MAVA
Important food for thought from the Minnesota Association for Volunteer Administration
Staff TrainingCapacity Building inclusive, racism, Recruitment, diversity 2020