Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Where Do I Go From Here? Engage Volunteers in New Ways
This one hour archived webinar was presented by Jennifer Bennett from VolunteerMatch on October 24, 2018. It focuses on: How long do volunteers… more
Capacity BuildingEngaging High Impact VolunteersStaff Training 2018
The Essential Guide to Managing Volunteers at Your Nonprofit
A free comprehensive overview for volunteer management from VolunteerPro.
Capacity Building 2018
Building Capacity: Strategic Volunteer Engagement
In this Points of Light blog post, the point is made that organizations that build a culture of volunteerism, and purposefully embed volunteerism… more
Capacity BuildingStaff Training Strategic 2018
Volunteer Background Checks: Giving Back without Giving Up on Privacy
How do nonprofit organizations screen volunteers? There are several options. The choices depend largely on the volunteer job involved and the… more
Volunteer Screening / InterviewingCapacity BuildingStaff Training background checks, screening 2018
Build Staff Buy-In for Volunteer Engagement
Often one of the biggest challenges to a new model of volunteer engagement is the resistance of paid staff. Often attitudes and fears of our co-… more
Staff Guides for Working with VolunteersCapacity BuildingEngaging Staff and Unions Staff Resistance, staff buy-in 2018
Three Things We Know About Engaging Millennials in Your Cause
A quick read on what Millennials are interested in to help you in your recruitment efforts.
Millennials Millennials 2018
Grow Staff Volunteer Harmony
Tips from Energize Inc. on helping staff to work more productively with volunteers.
Engaging Staff and Unions staff buy-in 2018
GenerationOn Projects, Ideas and Resources
Looking for possible library volunteer projects for kids, teens and/or families? Check out GenerationOn's projects and resources to get some… more
Millennials Teens, family volunteering 2018
Can We Reject a Volunteer?
What do you do when someone applies to volunteer and you realize they will not work out? How can we justify rejecting anyone who steps forward and… more
Interviewing VolunteersStaff Training Fire, reject, complaints 2018
You Can't Fire Me, I'm a Volunteer!
This quick read from Blue Avocado focuses on addressing volunteer dissatisfaction points to the right way to handle disgruntled volunteers.
Staff Training Fire, disgruntled 2018
Getting the Highest Visibility on VolunteerMatch – How to RePost Your Listing
Keeping your volunteer opportunity near the top of the list in your zipcode is critical to keep it visible to potential volunteers. One of the… more
VolunteerMatch Tools and Resources RePost 2018
Volunteer Management: How to Get it Right
A 2018 study by MAVA (Minnesota Association of Volunteer Administrators) showed a lack of understanding about the essential nature of volunteers and… more
Capacity Building volunteer coordinator 2018
Engaging Volunteers from Diverse and Immigrant Communities
The Minnesota Association for Volunteer Administration (MAVA) has developed a set of 8 strategies for creating a more inclusive volunteer program at… more
Capacity BuildingStaff Training diverse, inclusive, immigrant 2018
New Volunteer Manager's Toolkit
Get Involved Webinar Archived June 27, 2018
New to volunteer management? Looking for a refresher on the basics? This one hour webinar, presented by… more
Capacity BuildingInterviewing VolunteersStaff Training 2018
Rethinking Volunteer Recognition
This 2018 archived Webinar from Verified Volunteers presents research shows that there is a disconnect between what volunteers are seeking in terms… more
Capacity BuildingEngaging High Impact Volunteers recognition 2018
Successfully Managing Library Volunteer Program Changes
What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can… more
Capacity BuildingStaff Training change management 2018
Volunteers are the Reputational Assets Your Organization is Overlooking
A great reminder in a brief article by Erin Rebecca Spink.
Capacity BuildingStaff Training 2017
ESL Conversation Circles Toolkit
This wiki from settlementatwork.org could be useful for staff designing and implementing ESL Conversation Circles, and also for training ESL… more
Job Specific Volunteer TrainingStaff Training 2017
A Different Kind of Volunteer Work: More companies are encouraging empoloyees to donate their professional expertise
This brief September, 2017 Wall Street Journal article speaks to societal factors leading to the increase in corporate pro bono programs.
Capacity BuildingEngaging High Impact Volunteers 2017
How to Turn Away Volunteers and Still Have an OK Day
In this August, 2017 article, Elisa Kosarin shares her basics for making this difficult experience manageable.
Volunteer Screening / InterviewingInterviewing VolunteersStaff Training 2017