Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Why Should We Pay Attention to Volunteer Trends?
If we could see the coming volunteering trends, we could prepare for them, right? Thirty years ago, were there signs that volunteers wanted more… more
Capacity BuildingEngaging High Impact Volunteers trends, corporate 2018
Bibliography on Volunteer Engagement
Bibliography and Web Resources on Volunteer Engagement.
Capacity BuildingStaff Training Baby Boomers, bibliography, Lehn 2018
Managing Volunteers: Balancing Risk and Reward
A nonprofit faces a variety of risks when it decides to use volunteers. While none of these risks
should be ignored, few, if any of these risks… more
Capacity BuildingStaff Training insurance, Risk Management 2018
Building Capacity: Strategic Volunteer Engagement
In this Points of Light blog post, the point is made that organizations that build a culture of volunteerism, and purposefully embed volunteerism… more
Capacity BuildingStaff Training Strategic 2018
The Essential Guide to Managing Volunteers at Your Nonprofit
A free comprehensive overview for volunteer management from VolunteerPro.
Capacity Building 2018
Build Staff Buy-In for Volunteer Engagement
Often one of the biggest challenges to a new model of volunteer engagement is the resistance of paid staff. Often attitudes and fears of our co-… more
Staff Guides for Working with VolunteersCapacity BuildingEngaging Staff and Unions Staff Resistance, staff buy-in 2018
Volunteer Background Checks: Giving Back without Giving Up on Privacy
How do nonprofit organizations screen volunteers? There are several options. The choices depend largely on the volunteer job involved and the… more
Volunteer Screening / InterviewingCapacity BuildingStaff Training background checks, screening 2018
Grow Staff Volunteer Harmony
Tips from Energize Inc. on helping staff to work more productively with volunteers.
Engaging Staff and Unions staff buy-in 2018
Three Things We Know About Engaging Millennials in Your Cause
A quick read on what Millennials are interested in to help you in your recruitment efforts.
Millennials Millennials 2018
Getting the Highest Visibility on VolunteerMatch – How to RePost Your Listing
Keeping your volunteer opportunity near the top of the list in your zipcode is critical to keep it visible to potential volunteers. One of the… more
VolunteerMatch Tools and Resources RePost 2018
GenerationOn Projects, Ideas and Resources
Looking for possible library volunteer projects for kids, teens and/or families? Check out GenerationOn's projects and resources to get some… more
Millennials Teens, family volunteering 2018
Success with Skills-Based Volunteers
A quick read guest post on VolunteerMatch's blog by Carla Lehn summarizing key elements of getting skilled volunteers engaged with your… more
Capacity BuildingEngaging High Impact Volunteers Skills Based Volunteers; 2018
VolunteerMatch Re-Posting Tutorial
Reposting is THE MOST IMPORTANT step you can take to get your opportunities noticed on VolunteerMatch. Why? Because VolunteerMatch searches are… more
VolunteerMatch Tools and Resources VolunteerMatch 2018
Can We Reject a Volunteer?
What do you do when someone applies to volunteer and you realize they will not work out? How can we justify rejecting anyone who steps forward and… more
Interviewing VolunteersStaff Training Fire, reject, complaints 2018
You Can't Fire Me, I'm a Volunteer!
This quick read from Blue Avocado focuses on addressing volunteer dissatisfaction points to the right way to handle disgruntled volunteers.
Staff Training Fire, disgruntled 2018
Engaging Volunteers from Diverse and Immigrant Communities
The Minnesota Association for Volunteer Administration (MAVA) has developed a set of 8 strategies for creating a more inclusive volunteer program at… more
Capacity BuildingStaff Training diverse, inclusive, immigrant 2018
From Management to Engagement: Skilled Volunteers in Public Libraries
This one hour webinar -- From Management to Engagement: Skilled Volunteers in Public Libraries -- was produced by the Texas State Library, and… more
Engaging High Impact Volunteers Skilled Volunteers 2017
Volunteers are the Reputational Assets Your Organization is Overlooking
A great reminder in a brief article by Erin Rebecca Spink.
Capacity BuildingStaff Training 2017
ESL Conversation Circles Toolkit
This wiki from settlementatwork.org could be useful for staff designing and implementing ESL Conversation Circles, and also for training ESL… more
Job Specific Volunteer TrainingStaff Training 2017
How Changing Our Volunteer Interview Approach Increased our Retention Rate by 30%
Elisa Kosarin of Twenty Hats describes Behavior-based interviewing, and how its implementation in her situation helped to increased the quality of… more
Volunteer Screening / InterviewingInterviewing Volunteers interview, screening, retention 2017