Training Materials | Get Involved! Resource Clearinghouse

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title	Keyword	Tags	Year
Can We Reject a Volunteer? What do you do when someone applies to volunteer and you realize they will not work out? How can we justify rejecting anyone who steps forward and… more	Interviewing Volunteers, Staff Training	Fire, reject, complaints	2018
You Can't Fire Me, I'm a Volunteer! This quick read from Blue Avocado focuses on addressing volunteer dissatisfaction points to the right way to handle disgruntled volunteers.	Staff Training	Fire, disgruntled	2018
Engaging Volunteers from Diverse and Immigrant Communities The Minnesota Association for Volunteer Administration (MAVA) has developed a set of 8 strategies for creating a more inclusive volunteer program at… more	Capacity Building, Staff Training	diverse, inclusive, immigrant	2018
New Volunteer Manager's Toolkit Get Involved Webinar Archived June 27, 2018 New to volunteer management? Looking for a refresher on the basics? This one hour webinar, presented by… more	Capacity Building, Interviewing Volunteers, Staff Training		2018
Successfully Managing Library Volunteer Program Changes What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can… more	Capacity Building, Staff Training	change management	2018
Revitalizing Library Volunteer Engagement One hour archived recording of a WebJunction webinar: Library volunteerism is evolving. Gone are the days of looking for tasks to keep your… more	Engaging High Impact Volunteers, Engaging Staff and Unions, On-line Volunteer Recruitment		2018
Rethinking Volunteer Recognition This 2018 archived Webinar from Verified Volunteers presents research shows that there is a disconnect between what volunteers are seeking in terms… more	Capacity Building, Engaging High Impact Volunteers	recognition	2018
Demographic Trends Shaping America and Service Beth Steinhorn of VQ Strategies takes 2018 Pew Research results and extrapolates them for volunteer engagement professionals by addressing the… more	Capacity Building, Millennials		2018
Getting Staff Buy-In for Volunteer Engagement Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (26.5 minutes)	Engaging Staff and Unions		2018
Gaining Staff Buy-In for Volunteer Engagement This chart created by Carla Lehn identifies the common reasons that staff are resistant to the idea of engaging volunteers in their work, and… more	Capacity Building, Staff Training	staff buy-in	2018
Bibliography on Volunteer Engagement Bibliography and Web Resources on Volunteer Engagement.	Capacity Building, Staff Training	Baby Boomers, bibliography, Lehn	2018
Where Do I Go From Here? Engage Volunteers in New Ways This one hour archived webinar was presented by Jennifer Bennett from VolunteerMatch on October 24, 2018. It focuses on: How long do volunteers… more	Capacity Building, Engaging High Impact Volunteers, Staff Training		2018
Why Should We Pay Attention to Volunteer Trends? If we could see the coming volunteering trends, we could prepare for them, right? Thirty years ago, were there signs that volunteers wanted more… more	Capacity Building, Engaging High Impact Volunteers	trends, corporate	2018
Managing Volunteers: Balancing Risk and Reward A nonprofit faces a variety of risks when it decides to use volunteers. While none of these risks should be ignored, few, if any of these risks… more	Capacity Building, Staff Training	insurance, Risk Management	2018
Building Capacity: Strategic Volunteer Engagement In this Points of Light blog post, the point is made that organizations that build a culture of volunteerism, and purposefully embed volunteerism… more	Capacity Building, Staff Training	Strategic	2018
Small Library VolunteerMatch Success -- Johnson City TX In this 4 & 1/2 minute video, Johnson City Texas Library Director, Maggie Goodman, shares her successful experience in posting a need for IT… more	Capacity Building, Engaging High Impact Volunteers, On-line Volunteer Recruitment, VolunteerMatch Tools and Resources	rural, small, maker space, LinkedIn, VolunteerMatch	2017
Small Library VolunteerMatch Success Story - Brownwood Texas In this 2 minute video, Brownwood Texas Library Director, Becky Isbell, shares her successful experience in posting a need for a skilled graphic… more	Capacity Building, Engaging High Impact Volunteers, On-line Volunteer Recruitment, VolunteerMatch Tools and Resources	rural, Skilled Volunteers, VolunteerMatch	2017
Volunteers: More Work? or More Work Force? - Idaho Commission for Libraries This is a 30 minute archived webinar, presented May 15, 2017 by Sheila Winther, Volunteer Coordinator for the Idaho Commission for Libraries. This is… more	Staff Guides for Working with Volunteers, Capacity Building, Staff Training	volunteer coordinator	2017
ASCLA Library Accessibility ToolKits An excellent list prepared by ASCLA of links to resources that can help in a number of areas including: Autism Spectrum Disorders, blind, deaf,… more	Capacity Building, Staff Training	disabilities	2017
From Management to Engagement: Skilled Volunteers in Public Libraries This one hour webinar -- From Management to Engagement: Skilled Volunteers in Public Libraries -- was produced by the Texas State Library, and… more	Engaging High Impact Volunteers	Skilled Volunteers	2017