Training Materials
Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.
NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.
Title | Keyword | Tags | Year |
---|---|---|---|
Power, Privilege, and Volunteerism
Volunteerism can reinforce patterns of power and privilege (whites and people of means as volunteers, and communities of color or those without means… more |
Staff Training | equity, inclusive, inclusion | 2020 |
NextGen Nexus: Moving Beyond Awareness
This article answers the question: How do we build awareness about our issue among young Americans? |
Millennials | Gen Z | 2020 |
What Do Volunteers Want?
This article discusses the importance of following up with volunteers -- keeping them in the loop through good communication. |
Capacity Building, Engaging High Impact Volunteers | communications, followup | 2020 |
How to Build a Successful Volunteer Program
This brief guidebook was created by the International City/County Management Association. |
Capacity Building, Staff Training | toolkit | 2019 |
Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong
A terrific brief article by Martin Cowling to help us find our way. |
Capacity Building | 2021 | |
Closed Captioning Volunteer Job List - Cedar Rapids IA
During the global pandemic the Library shifted to sharing more programs online and wanted to ensure the programs were accessible to those who utilize… more |
Job Specific Volunteer Training, Capacity Building | virtual, virtual volunteer, remote, closed captioning, COVID-19 | 2021 |
Where Do I Go From Here? Engage Volunteers in New Ways
Jennifer Bennett, CVA, Senior Manager of Education and Training for VolunteerMatch presented this webinar for the Get Involved Initiative on February… more |
Staff Training, Capacity Building | Webinar | 2021 |
Strategies for Attracting Today's Volunteers - DOVIA Sacramento Webinar
This archived webinar was presented by Carla Lehn for DOVIA Sacramento in February 2011. Learning Objectives for the session: Participants in this… more |
Staff Training, On-line Volunteer Recruitment, Engaging High Impact Volunteers | Recruitment, online recruitment, Volunteer Job Description, Webinar | 2021 |
Volunteer COVID-19 Protocol Training - Huntington Beach CA
Protocol training for volunteers returning to the library during/after COVID-19 pandemic |
Volunteer Orientation | COVID-19 | 2021 |
Could Volunteers Replace Paid Staff?? Have No Fear!
An organization’s decision to bring in volunteers may spark fears that volunteers could eventually replace staff. After all, volunteers can do many… more |
Staff Training, Engaging Staff and Unions | Staff Resistance, staff buy-in | 2019 |
Addressing Issues of Equity in Volunteerism
A brief article on this important subject with some ideas about where to look and what to do. |
Capacity Building | diversity, equity, inclusion | 2021 |
Get Involved VolunteerMatch Widget Helps with Recruitment
This 3 minute video shows how the Get Involved: Powered by Your Library initiative VolunteerMatch "widget" works on your website to help recruit… more |
VolunteerMatch Tools and Resources | Recruitment, online recruitment, widget | 2020 |
Free Self-Updating Volunteer Page on Your Website with Paid VolunteerMatch Account
If you are a California Public Library and have a paid VolunteerMatch account provided by the California State Library, another one of the features… more |
VolunteerMatch Tools and Resources | website, Promote Your Listings | 2020 |
Survey Design: The Top 10 Best Practices to Maximize Your Results
Survey design is extremely important as it can make or break your survey's completion rate. This article reviews some survey design fundamentals, and… more |
Capacity Building, Staff Training | surveys | 2022 |
Questionnaire Design Tip Sheet - Harvard University
A tip sheet on question wording from the Harvard University Program on Survey Research. |
Capacity Building, Staff Training | surveys | 2021 |
Outdoor Programming and Outreach Best Practices - Oklahoma City OK
Developed by the Metropolitan Library System in Oklahoma City during the COVID-19 pandemic as a guide for staff. |
Capacity Building | outdoor, outreach, programming, COVID-19 | 2021 |
Measuring Success: Strategically Assess Your Volunteer Engagement Strategy
This one hour webinar was presented on April 28, 2021 by Jennifer Bennett, Senior Manager of Education and Training for VolunteerMatch as part of the… more |
Staff Training, VolunteerMatch Tools and Resources | evaluation, Assess, Strategic, Webinar | 2021 |
Volunteers and the Law: Legal Considerations
A good summary of legal issues from Tobi Johnson & Associates, 2021. |
Staff Training | law, legal | 2021 |
Creating One-Time, Short-Term Group Volunteering Activities
Great ideas for two-hour-, half-day or one-day, one-time group volunteering activities that could be used to engage workplace volunteer groups,… more |
Staff Training | groups, corporate | 2020 |
NextGen Nexus: A Peek Inside the Millennial Mind
What if you could have a young person authentically share their viewpoint about your social issue and cause? What would they say, and how can you… more |
Millennials | 2019 |