Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

Titlesort descending Year
Build Staff Buy-In for Volunteer Engagement
Often one of the biggest challenges to a new model of volunteer engagement is the resistance of paid staff. Often attitudes and fears of our co-workers prevent us from expanding the work that volunteers do. But, if you've never worked with volunteers before, it can be scary. In this webinar we'll discuss strategies for working with paid staff to engage volunteers in libraries.
Building Capacity: Strategic Volunteer Engagement
In this Points of Light blog post, the point is made that organizations that build a culture of volunteerism, and purposefully embed volunteerism into their strategy, experience stronger retention rates, increased volunteer engagement and higher return on volunteer investment.
Tags: Strategic
Building Inclusive Bridges: A Guide to Facilitating Inclusive Referrals
Volunteer involving organisations generally lack resources, both human and financial, and this can inhibit their ability to engage volunteers with barriers (e.g. people with a disability, people with language barriers). This resource, developed by VolunteerACT (Australia) should assist in engaging and supporting volunteers with barriers.
Can We Reject a Volunteer?
What do you do when someone applies to volunteer and you realize they will not work out? How can we justify rejecting anyone who steps forward and raises their hand? Because, as much as we want every person who even mutters the word “volunteering” to succeed, we need volunteers who will make a positive impact on our missions. Here's a quick read with some great ideas and guidance on this topic.
Capacity Building in Volunteer Engagement- Jill Friedman Fixler
As part of a day-long training, Jill Friedman Fixler presents fundamentals for building and expanding organizational capacity to engage skilled volunteers. Search for other training videos from the day on this site.
Tags: Video
Changing Organizational Culture to Engage Volunteers
This thoughtful article from the Minnesota Children's Museum suggests ways to engage staff and volunteers together more effectively by answering commonly asked questions.
Checklist to Minimize the Most Common Volunteer Risks
A good basic list of issues to consider and how to approach them.
Collaborating with Unions to Engage Volunteers - San Jose
Tips for collaborating with the union for volunteer engagement developed and used successfully by San Jose Public Library.
Tags: Unions
Compassion to Action
Solano County Library's Book to Action project was based upon Karen Armstrong's book, Twelve Steps to a Compassionate Life. It partnered with the United Way and other community agencies in an Opportunity Conference designed to help people move out of poverty.
Computer Coach Program - Huntington Beach Public Library
4.25 minute video showcasing the volunteer computer coach program at Huntington Beach Public Library