Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Virtual Volunteer - 4 minute interview
This 4 minute interview is with a volunteer who couldn't come to the library to volunteer, but still wanted to help with her high level social… more
Capacity BuildingStaff Training virtual volunteer 2015
Library Volunteer Program Improvement Model
VolunteerMatch worked with the California State Library to develop this self-assessment tool for library volunteer engagement programs. Once you… more
Capacity BuildingVolunteerMatch Tools and Resources Assess, evaluation, program evaluation, planning 2015
Skilled Volunteer Interview: Social Media Specialist
This is a 4 minute interview with a volunteer who served as a Social Media Specialist for the California State Library. Her volunteer Position… more
Engaging High Impact VolunteersMillennials Skilled Volunteers, Millennials, social media, virtual 2015
Today's Volunteer: The Shift from Management to Engagement
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (9.5 minutes)
Capacity BuildingEngaging High Impact VolunteersStaff Training 2015
A Few Pointers on the Unpleasant Topic of Firing Volunteers
Sarah Jane Rehnborg, Ph.D. discusses some of the "whys" and "hows" on this important topic.
Staff Training Fire, dismiss, problem 2015
Working with Volunteers who have Full Time Jobs
This 5 minute video explores working with volunteers who have full time jobs with Cathy from the Sacramento Public Library, and one of her working… more
Capacity BuildingStaff Training 2015
Importance of Meaningful Written Volunteer Job Descriptions
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (14 minutes)
Capacity BuildingEngaging High Impact VolunteersStaff Training 2015
Help for the Volunteer Engagement Coordinator
This is a 3 minute interview with volunteer Kellie, who came on board as our volunteer Assistant Volunteer Coordinator at the California State… more
Capacity BuildingStaff Training 2015
Volunteer Recruitment
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (20.5 minutes)
Volunteer RecruitmentCapacity BuildingEngaging High Impact Volunteers 2015
Skilled Volunteer Interview: Public Relations Strategist
Watch this 6 minute interview with Dan, a highly skilled Public Relations volunteer who came aboard to create a statewide PR campaign for California… more
Graphic Design, Marketing and PublicityCapacity BuildingStaff Training 2015
Success & Sustainability Factors
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (17.5 minutes)
Capacity BuildingEngaging High Impact VolunteersStaff Training Sustainability, retention 2015
Brave New World of Engaging Skilled Volunteers
Have you thought about how volunteers with specific skills could help ? This 50 minute webinar by VolunteerMatch and LinkedIn For Good to learn why… more
Volunteer RecruitmentCapacity BuildingMillennialsOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources VolunteerMatch, Volunteer Recruitment, LinkedIn 2015
Inclusive Volunteering: Recommendations for Volunteer Coordinators on how to Develop a More Inclusive Volunteer Programme
This booklet consists of two parts. Part I covers general aspects of inclusive volunteering and Part II includes recommendations for volunteer… more
Capacity BuildingStaff Training disabilities 2015
Disability Etiquette: Tips on Interacting with People with Disabilities
A pamphlet created by the United Spinal Association.
Staff Training disabilities, diversity, equity, inclusion 2015
Millenials and Volunteering: Bridging the Generation Gap
Every day my LinkedIn feed and various business magazines are filled with articles about Millennials. Generally, the writer advises the reader on how… more
Millennials Millenials, young volunteers, Recruitment 2015
Target Market Success Story: Teen Volunteer
This 5 minute success story is an interview with a library teen volunteer coordinator and one of her awesome teen volunteers talking about what makes… more
Millennials Teen 2015
Millennials Want To Make a Serious Impact and You Can Help
Insights into how to engage the Millennial Generation as volunteers and donors, and how you might be turning them off.
Volunteer RecruitmentMillennials Millennials, Recruitment 2014
VolunteerMatch Recruitment Tool - Volunteer Recommendations
Did you know that VolunteerMatch has a cool new feature that recommends volunteer opportunities to the thousands of potential volunteers with… more
Volunteer RecruitmentVolunteerMatchVolunteerMatch Tools and Resources Recruitment, VolunteerMatch, Volunteer Recommendations 2014
Building Better Library Volunteer Programs - Australia
This paper was written by Dr. Susie Prestney, then Manager, Castlemaine Library, Goldfields Library Corporation, Australia following her 2014 grant-… more
Capacity BuildingEngaging High Impact Volunteers Prestney, Lehn, Get Involved, Australia 2014
Homework Tutor Training - Huntington Beach
Powerpoint used by Huntington Beach Public Library to train their volunteer Homework Help Tutors.
Job Specific Volunteer Training tutor mentor homework help 2014