Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Moving Forward: Taking Action on Race and Equity
On Nov 19, 2020 the Points of Light Foundation hosted the first conversation in their Listen. Learn. Act to End Racism initiative, in partnership… more
Staff Training equity, inclusion 2020
Mirror, Mirror on the wall - The role of self-awareness in equity work
Take a moment to read this very brief article about how to be more self aware while doing equity work.
Staff Training diversity, equity, inclusion 2023
Millennials Want To Make a Serious Impact and You Can Help
Insights into how to engage the Millennial Generation as volunteers and donors, and how you might be turning them off.
Volunteer RecruitmentMillennials Millennials, Recruitment 2014
Millenials Want to Make a Serious Impact
This blog post from Catchafire.org describes the Millenial generation -- the 80 million born between 1980 and 2000 -- and their interest in… more
Millennials Millenials 2014
Millenials and Volunteering: Bridging the Generation Gap
Every day my LinkedIn feed and various business magazines are filled with articles about Millennials. Generally, the writer advises the reader on how… more
Millennials Millenials, young volunteers, Recruitment 2015
Memorializing Volunteer Experiences Without Harming the Community You Serve
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff Training social media, diversity, equity, inclusion, White Saviorism 2022
Measuring Success: Strategically Assess Your Volunteer Engagement Strategy
This one hour webinar was presented on April 28, 2021 by Jennifer Bennett, Senior Manager of Education and Training for VolunteerMatch as part of the… more
Staff TrainingVolunteerMatch Tools and Resources evaluation, Assess, Strategic, Webinar 2021
Makerspace Volunteer Training Examples
Many thanks for these Makerspace Volunteer Training Examples – from San Mateo County Libraries – Check out their online training for maker volunteers… more
Job Specific Volunteer Training maker space, Niche Academy, online training 2023
Live Online Discussion of Diversity Equity & Inclusion
California Library Volunteer Leaders: Live Open Online Discussion on Diversity Equity & Inclusion in Volunteer Engagement – This recorded… more
Capacity BuildingStaff Training diversity, equity, inclusion, White Saviorism 2022
Library Volunteer Program Improvement Model
VolunteerMatch worked with the California State Library to develop this self-assessment tool for library volunteer engagement programs. Once you… more
Capacity BuildingVolunteerMatch Tools and Resources Assess, evaluation, program evaluation, planning 2015
Library Tour Guide Manual - Paso Robles, CA
Guidelines and instructions for volunteers leading tours, primarily of school children, through the library.
Job Specific Volunteer Training docent, tour guide, Tour Leader 2007
Library Shelving Quiz
This quiz could be used as part of your training for volunteers who do shelving. See also:
https://getinvolvedclearinghouse.org/training-materials/… more
Job Specific Volunteer Training Shelving, shelver 2023
Library Express - Frequently Asked Questions - Indianapolis IN
Prepared by the Indianapolis Public Library for their home delivery program, Library Express.
Job Specific Volunteer Training Homebound, Home delivery, delivery 2022
Library Directors discuss Union Issues and Staff Buy-In
Early in the Get Involved initiative we determined that the two biggest potential internal barriers to moving toward engagement of skilled volunteers… more
Engaging Staff and Unions Unions, Staff Resistance, staff buy-in 2009
It's Spring: Let's Renew/Reinvigorate/Revamp Volunteer Engagement
This one-hour live online meeting was held on April 20, 2023 and features library volunteer engagement leaders sharing their thoughts on how to… more
Staff Training Recruitment, job descriptions, recognition 2023
Introduction to Virtual Volunteering
This 35 minute recording is a presentation made by Jayne Cravens of Coyote Communications for the 2020 Points of Light Conference.
Staff Training virtual, remote 2020
Introduction to the Purpose-Driven Vounteer Impact Model
Volunteers contribute to a library’s mission, labor, donations, awareness, and reputation. Yet, reports about volunteers often omit these… more
Staff Training impact, outcome measurement, Data Management 2023
Intellectual Freedom Training for Volunteers - Multnomah County OR
Slide deck used by the Multnomah County Library to train volunteers about Intellectual Freedom.
Capacity Building intellectual freedom, volunteer training 2020
Insights & Impact 2020: Measuring the Social Impact of Volunteerism
This report describes new ways to calculate the value of volunteer time. These approaches rely on data from Independent Sector and from the U.S.… more
Capacity Building ROI, Reporting, annual report 2021
Inclusive Volunteering: Recommendations for Volunteer Coordinators on how to Develop a More Inclusive Volunteer Programme
This booklet consists of two parts. Part I covers general aspects of inclusive volunteering and Part II includes recommendations for volunteer… more
Capacity BuildingStaff Training disabilities 2015