Volunteer Engagement: Changing Our Culture

Submitted by Carla on Tue, 02/27/2018 - 3:20pm.
Updated on Tue, 02/27/2018 - 3:34pm.

This Urban Libraries Council article describes how San José Public Library changed its volunteer program so community members can use their skills and talents in higher level volunteer service. This better meets the needs of today's volunteers, better aligns with the needs of the library, and brings enhanced and expanded library services to the community.


  • Training MaterialsEngaging Staff and Unions


  • staff buy-in