Management Tools

Find applications, agreement forms, handbooks, training and orientation manuals and other tools here.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Volunteer Liaisons Handbook - Deschutes Public Library OR
This Working with Volunteers handbook was created for the Volunteer Liaison staff members in other departments and branches of the Deschutes Public… more
Volunteer HandbooksStaff Guides for Working with Volunteers liaison, procedures, policy and procedure 2022
Volunteer Management Software Comparisons
Three well-known consultants in the volunteer engagement field created reviews of a variety of volunteer management software platforms to assist… more
Volunteer Management Systems Data Management, Tracking 2020
Volunteer Manager - San Jose Public Library, CA
Sample staff job description for the San Jose Public Library's Volunteer Manager position.
Volunteer Coordinator Job Descriptions volunteer coordinator, volunteer manager 2009
Volunteer Onboarding Checklist - Oklahoma City OK
Need a checklist of things to remember and steps to take when bringing on new volunteers? These two documents from the Oklahoma City Metropolitan… more
Volunteer Screening / InterviewingStaff Guides for Working with Volunteers interview, onboarding 2023
Volunteer Opportunities Flyer -- Monrovia, CA
Volunteer recruitment flyer used by Monrovia Public Library
Publicity and Promotion Recruitment, brochure 2011
Volunteer Orientation Packet - Sherwood OR
Policy handbook used with volunteers by the City of Sherwood Oregon.
Volunteer HandbooksConfidentiality Policies policies, procedures, Confidentiality, orientation, Agreement, volunteer agreement 2024
Volunteer Personal Appearance Guidelines - Dauphin County PA
Policy used to describe volunteer appearance -- includes a list of what's appropriate and what's not.
Volunteer Handbooks policy, dress code 2021
Volunteer Policies and Procedures - California State Library
Policies and procedures manual, including forms, used by the California State Library for their volunteer program.
Adult Volunteer ApplicationsVolunteer AgreementsVolunteer Handbooks forms, policies 2010
Volunteer Program Evaluation Checklist - VolunteerMatch
Shared by Jennifer Bennett of VolunteerMatch during her June 27, 2018 webinar: New Volunteer Manager's Toolkit.
View the archived here: https… more
Volunteer HandbooksStaff Training 2018
Volunteer Program Policy - London, Ontario, Canada
Volunteer Policy from the London Public Library, Ontario, Canada.
Volunteer Handbooks policy 2021
Volunteer Recognition Survey - City of Corona CA
Volunteer Recognition Survey used by the City of Corona California
Strategic PlanningStaff Guides for Working with Volunteers surveys 2023
Volunteer Recognition: Just Say No To Years of Service Awards
In this 15 minute podcast, Carol Dixon, Director of Mission Services & Volunteer Resources at Providence Health Care, draws on over 35 years in… more
Volunteer Recognition recognition 2015
Volunteer Recognition: Matching Motivation to Rewards
A great summary of findings on volunteer recognition and why people volunteer from Volunteer Alberta from the Canada volunteer survey.
 
Volunteer Recognition recognition, why people volunteer 2000
Volunteer Reference Check Form - Indianapolis IN
Volunteer Reference Check form from the Indianapolis Public Library.
Volunteer HandbooksVolunteer Screening / Interviewing reference check, forms 2022
Volunteer Reference Check Questions - California State Library
Volunteer reference check questions used by the California State Library -- approved by their HR Department
Volunteer HandbooksVolunteer Screening / Interviewing reference check 2014
Volunteer Reference Check Questions - Kitchener Public Library
Volunteer Reference Check questions used by the Kitchener Public Library for their English Conversation Circle volunteers.
Volunteer Screening / Interviewing reference check, Form 2022
Volunteer Release Form - Austin Public Library - TX
This is the Volunteer Release Form developed and used by the Austin Texas Public Library.
Volunteer AgreementsVolunteer Handbooks Liability Waiver, liability, Risk Management 2020
Volunteer Reporter -- San Francisco Public Library, CA
San Francisco Public Library uses the volunteer management system called "Volunteer Reporter." This document describes its features, and is… more
Volunteer Management Systems Record Keeping, Reporting, Data Management, Tracking 2011
Volunteer Retention
This 2013 document from the United Way of Central Indiana describes ways that you can measure volunteer retention and volunteer turnover for… more
Strategic PlanningVolunteer Management Systems retention, Reporting, statistics, turnover 2013
Volunteer Return on Investment (ROI) Calculator
This worksheet will allow you to estimate your volunteer Return on Investment (ROI).
Strategic Planning ROI, Return on Investment 2020