Management Tools | Get Involved! Resource Clearinghouse

Find applications, agreement forms, handbooks, training and orientation manuals and other tools here.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Keyword

Title	Keyword	Tags	Year
Six-Week Tutor/Learner Match Review - Nevada County, CA Document used by Nevada County Library's literacy program to follow up with a volunteer tutor six weeks after they've been matched with an… more	Staff Guides for Working with Volunteers, Adult Literacy		2012
Survey of Software Tools Used to Track and Manage Volunteers The results of the survey of volunteer management software launched by Rob Jackson(robjacksonconsulting.com) and Jayne Cravens (coyotecommunications.… more	Volunteer Management Systems		2012
Volunteer Impact - Kern County Library, CA Kern County Library provides their assessment of the Volunteer Management System - Volunteer Impact.	Volunteer Management Systems	Record Keeping, Reporting, Data Management, Tracking	2012
Volunteer Policies and Procedures - California State Library Policies and procedures manual, including forms, used by the California State Library for their volunteer program.	Adult Volunteer Applications, Volunteer Agreements, Volunteer Handbooks	forms, policies	2010
Volunteer Agreement: ESL Conversation Club Coordinator - San Jose, CA Document outlines roles, responsibilities and timeline for volunteers in charge of coordinating ESL Conversation Clubs. Includes signature lines for… more	Volunteer Agreements	leadership, coordinator, ESL, ESL conversation circle	2012
Interview Questions: ESL Conversation Club Coordinator - San Jose, CA Sample interview questions for the volunteer position - ESL Conversation Club Coordinator.	Staff Guides for Working with Volunteers	ESL, coordinator, skilled, ESL conversation cirle	2012
VolunteerMatch FAQs This document answers some frequently asked questions about using VolunteerMatch.	VolunteerMatch, VolunteerMatch Tools and Resources	VolunteerMatch	2010
Managing Your VolunteerMatch Account: Jurisdiction & Branch Administrative Options Trying to decide how to set up your VolunteerMatch account(s)? Do you want the information and action to all be centralized as a library… more	VolunteerMatch, VolunteerMatch Tools and Resources	VolunteerMatch	2009
Demonstrating ROI (Return on Investment) in Volunteer Engagement You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your… more	Capacity Building, Engaging Staff and Unions	Video, program evaluation, outcome measurement	2011
Guidelines for Volunteers Working with Children - Huntington Beach, CA This document contains a signature line for the volunteer to sign saying they understand appropriate behaviors when working with children at the… more	Volunteer Agreements, Volunteer Handbooks	policies, liability	2012
Background Checks Procedure - Huntington Beach, CA This brief document identifies which volunteer positions require a background check, and outlines the process for doing it.	Volunteer Handbooks, Volunteer Screening / Interviewing	background checks, policies	2012
Fingerprinting Procedures - San Jose, CA San Jose Public Library requires volunteers age 18 and over who work directly with children be fingerprinted. This is their procedures document for… more	Volunteer Handbooks, Volunteer Screening / Interviewing	fingerprinting, liability, background checks	2011
Volunteer Handbook - Paso Robles City Library, CA Paso Robles' newly completed (July 2012) Volunteer Handbook includes volunteer program mission statement and objectives, expectations and… more	Volunteer Handbooks	policies	2012
Background Checks - Nonprofit Risk Management Center Q&A Background Checks By John Patterson, Senior Program Director, Nonprofit Risk Management Center The Nonprofit Risk Management Center receives… more	Volunteer Handbooks, Volunteer Screening / Interviewing	background checks	1970
National Assn of Counties - Volunteer Toolbox The National Association of Counties (NACo), along with its affiliate, The National Association of Volunteer Programs in Local Government (NAVPLG)… more	Adult Volunteer Applications, Staff Guides for Working with Volunteers, Volunteer Handbooks		2012
ESL Conversation Club Kit - San Jose, CA ESL Conversation Club Kit. Developed by the San Jose Public Library, this “kit” is available for volunteer facilitators to use each time they come… more	Job Specific Volunteer Training	interview	2013
Targeted Recruitment Plan You want the perfect volunteer for each position -- don't settle for someone who's not right for the job. Instead of passive recruitment -- I.e., "… more	Volunteer Recruitment	Template, job descriptions, Volunteer Recruitment	2013
A Consumer's Guide to Volunteer Management Systems - Idealware An introduction to volunteer management software -- what's available, what to expect, and how different systems compare.	Volunteer Management Systems		2011
Reference Check Questions - Oakland Public Library, CA Checking References on potential volunteers? Here’s a list of Reference Check questions you can use in your phone calls developed by the Oakland… more	Volunteer Recruitment, Volunteer Screening / Interviewing	reference check	2013
Volunteer Coordinator Job Description - Huntington Beach Public Library, CA This full time position at Huntington Beach Public Library includes Volunteer Coordinator responsibilities as well as some other duties.	Volunteer Coordinator Job Descriptions	volunteer coordinator	2010