Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Surveys in Volunteer Engagement
On February 8, 2024, this Get Involved live Zoom discussion focused on Surveys in Volunteer Engagement. The group discussed types of surveys and… more
Staff Training surveys 2024
Systemic Exclusion in Volunteer Engagement
The vast majority of managers of volunteers absolutely abhor deliberate acts of racism and want to be more inclusive. Since they don’t engage in… more
Capacity BuildingStaff Training racism, inclusive, diversity, Recruitment 2020
Talking Racial Equity? Make Sure You Understand These 17 Words
A good list of terms to be familiar with from Technical.ly
Capacity BuildingStaff Training racism, inclusive, diversity 2020
Talking racial equity? Make sure you understand these 17 words
A shared vocabulary is the necessary first step for discussing racial equity. This glossary of terms might be helpful.
Capacity BuildingStaff Training diversity, equity, inclusion 2023
Target Market Success Story: Teen Volunteer
This 5 minute success story is an interview with a library teen volunteer coordinator and one of her awesome teen volunteers talking about what makes… more
Millennials Teen 2015
Target Market Success Story: Volunteers with Full Time Jobs
Ever wonder how and why someone with a full time job would be willing and able to volunteer at the library? Here's a 5 minute video clip of one… more
Engaging High Impact Volunteers 2015
Tech Made Easy - Instructional Guides (Includes Zoom)
These new Tech Guides are now available for public use. They contain step-by-step instructions on how to teach seniors, who are often late-tech… more
Capacity BuildingJob Specific Volunteer Training tech coach, tech tutor 2020
Teen Summer Volunteer Orientation - Riverside County CA
Sample Teen Volunteer Summer Reading Program orientation agenda
Volunteer OrientationMillennials teen volunteers, Teens
The Ellis Archive - The Susan J. Ellis Foundation
The archive primarily consists of digitized documents from Susan J. Ellis' personal resource library. Focused on Susan’s passion -- the… more
Staff Training 2020
The Essential Guide to Managing Volunteers at Your Nonprofit
A free comprehensive overview for volunteer management from VolunteerPro.
Capacity Building 2018
The Four Appreciation Languages -
A nice article from Karen Knight Consulting discussing the various forms of volunteer recognition.
Staff Training recognition 2023
The Importance of Using and Understanding Background Check Screening
This archived webinar was produced by "AL!VE" -- the Association of Leaders in Volunteer Engagement.
Volunteer Screening / InterviewingCapacity Building background checks, screening volunteers 2013
The Value – and Potential – of Virtual Volunteers
This April 2023 webinar led by Jennifer Bennett, Director of Education and Training for VolunteerMatch also featured staff leaders from Junior… more
Engaging High Impact VolunteersCapacity Building virtual, remote 2023
The Virtual Volunteer Life Cycle: A Complete Guide
A good overall guide for recruiting, screening and managing remote volunteers.
Engaging High Impact VolunteersCapacity BuildingStaff Training virtual 2022
Three Things We Know About Engaging Millennials in Your Cause
A quick read on what Millennials are interested in to help you in your recruitment efforts.
Millennials Millennials 2018
Time Management for Volunteer Engagement Coordinators: Putting Volunteers to Work to Help YOU
This one hour webinar was recorded March 7, 2024, and was presented by Jennifer Bennett, CVA, Director of Education and Training for VolunteerMatch.… more
Staff Training time management, Program Assistant 2024
Tips for Communications and outreach that honor diversity, equity and inclusion
Nine tips for communication that can be used as a checklist.
Capacity BuildingStaff Training communications, diversity, equity, inclusion 2022
Tips to Attract & Retain Skilled Volunteers that Grow Your Nonprofit
Great tips as you venture into the world of skilled volunteers . . .
Engaging High Impact Volunteers Skilled Volunteers 2022
Today's Volunteer: The Shift from Management to Engagement
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (9.5 minutes)
Capacity BuildingEngaging High Impact VolunteersStaff Training 2015
Tools for Volunteer Engagement Success
This one hour archived video was presented by Carla Lehn of the Get Involved: Powered by Your Library initiative for the incoming AmeriCorps members… more
On-line Volunteer RecruitmentVolunteerMatch Tools and ResourcesStaff Training VolunteerMatch, online recruitment 2023