Training Materials
Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.
NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.
Title | Keyword | Tags | Year |
---|---|---|---|
Designing Virtual Opportunities, Managing Remote Volunteers
This is a one hour webinar presented by Jennifer Bennett, CVA, Senior Manager of Education and Training at VolunteerMatch. I was presented and… more |
Engaging High Impact Volunteers, Capacity Building, Staff Training | virtual volunteer | 2020 |
Engaging Pro Bono & Skills-Based Volunteers Webinar
This one hour webinar was presented for a library audience by Jennifer Bennett, CVA, Senior Manager of Education and Training at VolunteerMatch on… more |
Engaging High Impact Volunteers | Skilled Volunteers, Pro Bono, Webinar | 2020 |
Systemic Exclusion in Volunteer Engagement
The vast majority of managers of volunteers absolutely abhor deliberate acts of racism and want to be more inclusive. Since they don’t engage in… more |
Capacity Building, Staff Training | racism, inclusive, diversity, Recruitment | 2020 |
Virtual Volunteer Orientation - San Jose CA
This online training was developed to introduce new volunteers to the San José Public Library and provide a basic overview of the volunteer policies… more |
Engaging High Impact Volunteers, Capacity Building | virtual volunteer, virtual, orientation, Volunteer Orientation | 2020 |
Talking Racial Equity? Make Sure You Understand These 17 Words
A good list of terms to be familiar with from Technical.ly |
Capacity Building, Staff Training | racism, inclusive, diversity | 2020 |
Virtual Homework Help Coach Online Training - San Jose CA
During the 2020 COVID-19 pandemic, San Jose Public Library moved it's homework help program online. This is the online training they use to train the… more |
Job Specific Volunteer Training | Homework Help, COVID-19 | 2020 |
Fighting Racism Through Diverse and Inclusive Volunteer Engagement Programming (Part 1 of 2)
Thoughts on how to audit your own diversity, equity and inclusion strategy (DEI) in how you engage volunteers from Jerome Tennille, CVA, social good… more |
Capacity Building, Staff Training | racism, diversity, Recruitment, inclusive | 2020 |
Arizona's Buckeye Library Shares it's Experience with Get Involved
In this 6 minute video, Krista Cornish, Buckeye Library's (AZ) Volunteer Engagement Coordinator shares her library's experience and best… more |
Capacity Building, Engaging Staff and Unions | 2019 | |
How to Prioritize When Everything Feels Important
There's never enough time to do everything you want to do. It's a universal problem. And we all accept that fact and live with its reality until the… more |
Staff Training | prioritize, priorities, planning | 2019 |
Controlling Complaint Conversations
This quick read provides quick tips to being a better listener and sorting through ‘provable facts’ from emotions and hearsay when a volunteer… more |
Staff Training | Complaint, problem, unhappy | 2019 |
Beware of These 6 Trends Lurking in Your Volunteer Program
This brief article from November 2019 delineates troubling trends about volunteer engagement programs gleaned from the most recent Volunteer… more |
Capacity Building | 2019 | |
Shelving with Dewey - Illinois
This 1 hour self-paced course from LibraryU, a program of the Illinois State Library and the regional library systems is archived by WebJunction. It… more |
Job Specific Volunteer Training | shelve, book shelving, shelver | 2019 |
Recruitment Success Story - Flagstaff Arizona
In this 4 minute video, Claudine from the Flagstaff library talks about her successes in finding a volunteer to serve as her assistant volunteer… more |
Capacity Building, Engaging High Impact Volunteers | online booksales, Book sale | 2019 |
Volunteer Appreciation Guide
is Volunteer Appreciation Guide is a free resource developed by Wild Apricot to offer tips and advice for volunteer programs just getting started… more |
Capacity Building | recognition | 2019 |
Want to Write a Volunteer Program Annual Report? Here's How to Start
VolunteerMatch blog guest post by Elisa Kosarin. This post originally appeared on Twenty Hats. Your volunteers tell a compelling story. It’s time to… more |
Capacity Building | 2019 | |
Skills Based Volunteering Toolkit - Common Impact
Since 2000, Common Impact has supported nonprofits in effectively utilizing skills-based volunteering to build internal capacity to better serve the… more |
Capacity Building, Engaging High Impact Volunteers | Skills Based Volunteers | 2019 |
Skills-Based Volunteering Toolkit
This toolkit complete with worksheets was developed by Serve Ohio and Common Impact to assist in preparing to engage skills-based volunteers. |
Engaging High Impact Volunteers, Capacity Building, Staff Training | Skills Based Volunteers, high-impact volunteers | 2019 |
Playing by the Rules: Creating an Effective Volunteer Handbook.
This one hour archived webinar was presented by Jennifer Bennett of VolunteerMatch in conjunction with the 4 state Get Involved: Powered by Your… more |
Volunteer Handbooks | policies, handbook | 2019 |
Walking the Walk: Engage Library Volunteers in your Volunteer Engagement Program
This 1-hour webinar by Jennifer Bennett of VolunteerMatch (recorded on August 29, 2019) focuses attention on how to engage volunteers in the work of… more |
Engaging High Impact Volunteers, Capacity Building | Skilled Volunteers | 2019 |
Do's and Don'ts of Supervising Library Volunteers
This July 2019 article from Public Libraries Online provides an excellent overview of working with volunteers in large and small libraries. |
Capacity Building, Staff Training | supervision | 2019 |