Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Getting Staff on Board- Story Time Conductors
Former Roseville library director Rachel Delgadillo talks about how she worked with her Children's Librarians to overcome their resistance to… more
Capacity BuildingEngaging Staff and UnionsStaff Training Video, Staff Resistance, Storytime, children's services 2010
Build a Better Volunteer Engagement Program
Brush off the cobwebs, clean out the closets, and check for cracks. Have you ever wondered if your volunteer engagement program is using all of the… more
Volunteer HandbooksEngaging High Impact VolunteersOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources Recruitment, management 2010
Staff Training Syllabus - San Jose, CA
Learning objectives used to train staff at San Jose Public Library on working with high impact volunteers in four 2-hour sessions. See also, a… more
Staff Training staff training 2010
Reimagining Service in California- Karen Baker
Karen Brown, Secretary of Service and Volunteering in California, discusses trends in skilled volunteering at the Get Involved: Powered By Your… more
Capacity BuildingEngaging High Impact VolunteersStaff Training Video, trends 2010
Adult Literacy Students Giving Back
In this 5- minute video, be inspired by adult literacy students in San Jose who are giving back to their community.
Engaging High Impact Volunteers adult literacy, Video 2011
Getting Management Buy In for Volunteers
Volunteerism consultant Susan Ellis gives tips for staff on steps to take to get management on board with and supportive of the volunteer program.
Engaging Staff and Unions 2011
What Leaders of Volunteers Can Do to Gain Executive Attention
A list of steps to take when trying to engage senior management in understanding the importance of the volunteer program by Susan J. Ellis of… more
Engaging Staff and Unions staff buy-in, Staff Resistance 2011
Demonstrating ROI in Volunteer Engagement
You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your… more
Publicity and PromotionCapacity BuildingStaff Training ROI, evaluation, budget justification, Webinar 2011
Dewey? Sure we Do - San Bernardino County Library
Introduction to Dewey Decimal system for volunteer training.
Job Specific Volunteer Training Dewey, Shelving, Training 2011
Dewey Decimal Quiz - San Bernardino County Library
Quiz used in training for shelving volunteers. See also, "Dewey Quiz Answers," and "Do We Dewey? Sure We Do"
Job Specific Volunteer Training Dewey, Shelving, Training 2011
Dewey Quiz Answers - San Bernardino County
Answers to quiz used in training for shelving volunteers. See also, "Dewey Decimal Quiz," and "Do We Dewey? Sure We Do"
Job Specific Volunteer Training Dewey, Shelving, Training 2011
"E-mail Basics" Powerpoint Training - Huntington Beach
This powerpoint presentation was created for a high skilled volunteer to deliver training to library patrons on "E-Mail Basics."
Engaging High Impact VolunteersJob Specific Volunteer Training tech coach, Training 2012
Book to Action Project- Santa Barbara Public Library
Book-to-Action Programs 2012: Bringing programs about the environment to Santa Barbara Public Library libraries (Green @ Your Library), in… more
Capacity BuildingEngaging High Impact VolunteersStaff Training Book to action, community service, teen volunteers, environment 2012
Until Tuesday - Book to Action Project- Lodi, CA
As part of an LSTA grant, Lodi Public Library designed a Book to Action project around the book "Until Tuesday" based on the true story of… more
Capacity BuildingEngaging High Impact Volunteers Book to action, Video, book discussion, community service 2012
Volunteer Sustainability vs. Retention -- Carla Lehn
I often get asked – how do we retain volunteers – meaning how to we keep them longer. Here’s the news about baby boomers and the generations that… more
Baby BoomersStaff Training Confidentiality Forms, Recruitment 2012
Volunteer Orientation - Circulation - Huntington Beach, CA
Orientation slides used by Huntington Beach Public Library with volunteers in Circulation.
Materials HandlingJob Specific Volunteer TrainingVolunteer Orientation book shelving, Circulation 2012
Volunteer Orientation - Media Center - Huntington Beach, CA
Powerpoint slides used in orientation of Huntington Beach Public Library's Media Center volunteers.
Materials HandlingJob Specific Volunteer TrainingVolunteer Orientation Shelving 2012
Rural Volunteer Toolkit
This toolkit was researched and written VISTA volunteers serving in Appalachian Coal Country, and in rural Colorado. They have included some of… more
Capacity Building rural, Volunteer Recruitment, partnerships 2012
Successful Volunteer Recruitment Strategies for Baby Boomers & Generations that Follow
This is a one hour archived webinar presented by Carla Lehn in February, 2012. Presenter slides and handouts are available at the link below.
Do you… more
Volunteer RecruitmentBaby BoomersEngaging High Impact VolunteersOn-line Volunteer Recruitment Volunteer Recruitment, Skilled Volunteers, Baby Boomers, Gen X, Millenials 2012
VolunteerMatch Learning Center
This is the link to VolunteerMatch's online learning center. Check here for free webinars and other learning resources.
VolunteerMatchVolunteerMatch Tools and Resources Recruitment, online recruitment 2012