Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Service Enterprise & Libraries: Is it for you?
This webinar was presented on July 27, 2022, and was presented by and based on the Points of Light Service Enterprise certification experiences of… more
Staff TrainingCapacity Building Service Enterprise, strategic planning 2022
Shelve-it!
This shelving game could be used as a portion of your training for volunteers who do shelving. -- See also:
https://getinvolvedclearinghouse.org/… more
Job Specific Volunteer Training Shelving, shelver 2023
Shelving with Dewey - Illinois
This 1 hour self-paced course from LibraryU, a program of the Illinois State Library and the regional library systems is archived by WebJunction. It… more
Job Specific Volunteer Training shelve, book shelving, shelver 2019
Skilled Volunteer Interview: Public Relations Strategist
Watch this 6 minute interview with Dan, a highly skilled Public Relations volunteer who came aboard to create a statewide PR campaign for California… more
Graphic Design, Marketing and PublicityCapacity BuildingStaff Training 2015
Skilled Volunteer Interview: Social Media Specialist
This is a 4 minute interview with a volunteer who served as a Social Media Specialist for the California State Library. Her volunteer Position… more
Engaging High Impact VolunteersMillennials Skilled Volunteers, Millennials, social media, virtual 2015
Skills Based Volunteerism 201: Project Scoping and Planning
This 1 hour archived webinar on preparing for skills-based volunteerism was presented by Serve Ohio in January 2020.
Engaging High Impact VolunteersCapacity BuildingStaff Training Skilled Volunteers, Skills Based Volunteers, high-impact volunteers 2020
Small Library VolunteerMatch Success -- Johnson City TX
In this 4 & 1/2 minute video, Johnson City Texas Library Director, Maggie Goodman, shares her successful experience in posting a need for IT… more
Capacity BuildingEngaging High Impact VolunteersOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources rural, small, maker space, LinkedIn, VolunteerMatch 2017
Small Library VolunteerMatch Success Story - Brownwood Texas
In this 2 minute video, Brownwood Texas Library Director, Becky Isbell, shares her successful experience in posting a need for a skilled graphic… more
Capacity BuildingEngaging High Impact VolunteersOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources rural, Skilled Volunteers, VolunteerMatch 2017
Social Media & Blog Content Guidelines for Staff & Volunteers - CMBCL, OR
This document is used by Cedar Mill & Bethany Community Libraries to provide guidelines for staff and volunteers who are assisting with community… more
Engaging High Impact VolunteersJob Specific Volunteer TrainingStaff Training social media, blog 2020
Staff Training Syllabus - San Jose, CA
Learning objectives used to train staff at San Jose Public Library on working with high impact volunteers in four 2-hour sessions. See also, a… more
Staff Training staff training 2010
Staff Training: Volunteer Vaccination Verification - San Jose CA
Training developed by San Jose Public Library for volunteer engagement staff at branches to learn how to do volunteer vaccine verifications in order… more
Staff Training COVID-19 2022
Sticky Situations: Applying Ethics to Your Work with Volunteers
We all encounter ethical dilemmas in our daily work.  But rarely do organizations focus on ethics related to volunteer engagement.  This… more
Staff Training Ethics 2022
Storytime Training Guide - Roseville, CA
Training Guide created by Children's Library staff at Roseville Public Library to train Storytime Conductor volunteers. See also:
Getting Staff On… more
Job Specific Volunteer Training Storytime, Storyteller, Training 2009
Strategies for Attracting Today's Volunteers - DOVIA Sacramento Webinar
This archived webinar was presented by Carla Lehn for DOVIA Sacramento in February 2011. Learning Objectives for the session:
Participants in this… more
Staff TrainingOn-line Volunteer RecruitmentEngaging High Impact Volunteers Recruitment, online recruitment, Volunteer Job Description, Webinar 2021
Success & Sustainability Factors
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (17.5 minutes)
Capacity BuildingEngaging High Impact VolunteersStaff Training Sustainability, retention 2015
Successful Volunteer Recruitment Strategies for Baby Boomers & Generations that Follow
This is a one hour archived webinar presented by Carla Lehn in February, 2012. Presenter slides and handouts are available at the link below.
Do you… more
Volunteer RecruitmentBaby BoomersEngaging High Impact VolunteersOn-line Volunteer Recruitment Volunteer Recruitment, Skilled Volunteers, Baby Boomers, Gen X, Millenials 2012
Successfully Managing Library Volunteer Program Changes
What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can… more
Capacity BuildingStaff Training change management 2018
Supporting Volunteerism by People with Disabilities
A thorough guidebook to help with attracting and engaging volunteers with disabilities.
(The document does not contain a date that it was published.… more
Capacity BuildingStaff Training disabilities, inclusive 2024
Survey Design: The Top 10 Best Practices to Maximize Your Results
Survey design is extremely important as it can make or break your survey's completion rate. This article reviews some survey design fundamentals, and… more
Capacity BuildingStaff Training surveys 2022
Surveys in Volunteer Engagement
This February 2024 Get Involved live quarterly one-hour informal Zoom conversation addressed the topic of surveys. Types of Surveys that are used in… more
Staff Training surveys 2024