Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Engaging the Volunteer of the Future
This 1 hour webinar was presented by Jennifer Bennett, Education & Training Director for VolunteerMatch.
In this webinar you’ll learn to: ~… more
Capacity BuildingStaff TrainingMillennials Millenials 2024
Surveys in Volunteer Engagement
This February 2024 Get Involved live quarterly one-hour informal Zoom conversation addressed the topic of surveys. Types of Surveys that are used in… more
Staff Training surveys 2024
Surveys in Volunteer Engagement
On February 8, 2024, this Get Involved live Zoom discussion focused on Surveys in Volunteer Engagement. The group discussed types of surveys and… more
Staff Training surveys 2024
Supporting Volunteerism by People with Disabilities
A thorough guidebook to help with attracting and engaging volunteers with disabilities.
(The document does not contain a date that it was published.… more
Capacity BuildingStaff Training disabilities, inclusive 2024
Engaging People with Disabilities
Links to resources on this topic available from Volunteer Canada.
 
Capacity BuildingStaff Training disabilities, inclusive 2024
Disability Awareness and Inclusive Behaviors
This is a section of another publication that provides some great guidance. It starts on Page 9 of "Serving Patrons with Disabilities in Small and… more
Staff Training inclusive, inclusion, disabilities 2024
Time Management for Volunteer Engagement Coordinators: Putting Volunteers to Work to Help YOU
This one hour webinar was recorded March 7, 2024, and was presented by Jennifer Bennett, CVA, Director of Education and Training for VolunteerMatch.… more
Staff Training time management, Program Assistant 2024
Introduction to LGBTQ+ Inclusion
This 90-minute webinar presented by All Children - All Families covers foundational information related to serving LGBTQ+ youth and families.
Topics… more
Staff Training LGBTQ+, equity, diversity, inclusion 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. 
This 60-minute webinar from the Human Rights… more
Staff Training diversity, equity, inclusion, non-binary, Gender 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. This 60 minute webinar from the Human Rights… more
Staff Training equity, diversity, inclusion, Gender 2024
Designing Volunteer Training in Niche Academy
This webinar was presented on March 27, 2024 by Join us to hear Jessica Link, Library Volunteer Supervisor, Cedar Rapids Public Library (Iowa) and… more
Staff TrainingVolunteer OrientationJob Specific Volunteer Training Niche Academy, orientation, Training 2024
How to Recruit and Retain Gen Z Volunteers
Interesting facts and trends about Gen Z presented by Gen Z members themselves.
Slides available here: https://drive.google.com/file/d/… more
Capacity Building Gen Z, Recruitment 2023
Introduction to the Purpose-Driven Vounteer Impact Model
Volunteers contribute to a library’s mission, labor, donations, awareness, and reputation. Yet, reports about volunteers often omit these… more
Staff Training impact, outcome measurement, Data Management 2023
Mirror, Mirror on the wall - The role of self-awareness in equity work
Take a moment to read this very brief article about how to be more self aware while doing equity work.
Staff Training diversity, equity, inclusion 2023
Bibliography on Volunteer Engagement
Bibliography and Web Resources on Volunteer Engagement developed by Carla Lehn
Capacity BuildingStaff Training bibliography, Lehn 2023
5 Myths About Volunteer Engagement
Beth Steinhorn, President of VQ Volunteer Strategies prepared a 4 - 5 minute YouTube video on each of her top 5 Volunteer Engagement Myths. They can… more
Staff Training myths 2023
Creating Innovative Volunteer Recognition Strategies
This webinar was presented for the Get Involved initiative by Jennifer Bennett, Director of Education and Training at VolunteerMatch on April 19,… more
Staff Training recognition 2023
Gamifying Volunteer Training
gDo volunteers cringe when you bring up the subject of training? The author argues that gamifying volunteer training can be an effective way to build… more
Volunteer OrientationJob Specific Volunteer TrainingStaff Training Gamifying, Gamification 2023
When and Where to Use Volunteer Replacement Rates (Or Not) for Volunteer Value
In this 2023 blog post, Dr. Sue Carter Kahl thoughtfully discusses the pros and cons of using volunteer dollar values. The most common forms of wage… more
Staff Training ROI, Return on Investment 2023
Up Your Game with Skills-Based Volunteering
A discussion of skills-based volunteering which can be provided through specialized volunteer-matching organizations.
Staff TrainingCapacity Building Skilled Volunteers 2023